Is Speedtest by Ookla not working / having issues for you?

APP NAME
Speedtest by Ookla
VERSION
5.3.0
APP WORKING?

Recently reported problems with Speedtest by Ookla within the last 24 hours

Not Working56%
Login Issue66%
Loading Problem45%
Installation Issue56%

Speedtest by Ookla App Status (February 2024)

If you are having trouble with the Speedtest by Ookla app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Speedtest by Ookla
App Category Utilities
Developer Ookla
Relase Date 04 January 2009, Sunday
Last Update 24 January 2024, Wednesday
Compatibility IOS 13.0 or later

Common Speedtest by Ookla App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Speedtest by Ookla app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Speedtest by Ookla app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Speedtest by Ookla login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Speedtest by Ookla server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Speedtest by Ookla app installation issues

There seems to be some issues with the installation of the Speedtest by Ookla app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Speedtest by Ookla app is not updating properly in my phone

In order to ensure that you are able to update the Speedtest by Ookla app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Speedtest by Ookla

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Speedtest by Ookla app notifications are not working properly

If you are not receiving notifications for the Speedtest by Ookla app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Speedtest by Ookla" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Speedtest by Ookla!

Are you experiencing issues with the Speedtest by Ookla app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Speedtest by Ookla Developer Updates

Version 5.3.0 24 January 2024

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 5.2.1 09 November 2023

Thank you for loving us. Thank you for the 50 Billion Speedtests. Thank you for keeping this application alive and thriving over these years. Here’s to the next 50 Billion! This release includes: Bug fixes, including fixes to our onboarding experience A new splash screen and modal celebrating our 50 Billion tests If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 5.1.0 06 September 2023

With this release we are introducing end-of-test notifications. Now you can dismiss the application while the Speedtest runs and your device will notify you when your test has completed. We’ve made system upgrades to help minimize application crashes. And, we’ve fixed some high priority bugs as well. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 5.0.4 19 July 2023

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 5.0.0 08 May 2023

We are excited to launch Speedtest User Accounts with Universal Results. With this release, you can now create an account or sign in through the Mobile App (and the website) by providing your email address and password. When you sign in to your Speedtest account on your device, all your locally stored results become associated with your account. Additionally, each Speedtest taken while signed in is associated with your account as part of your Universal Results. To view your full history (including tests taken on the website), you can access the Result History screen through the mobile application side menu. Along with results, when you sign in, your ads free and/or VPN purchases are tied to your account. This means, if you replace your device or sign in to the app on another device, your results and any paid features will be made available upon successful sign in. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.5.3 09 March 2023

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.5.2 11 January 2023

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.5.0 31 October 2022

We have introduced an exciting new feature into the Speedtest app, the integration of Downdetector®! Downdetector offers real-time status and outage information for all kinds of services that users consider vital to their everyday lives and work. To get started, simply tap on the “Status” icon in the middle of the bottom navigation bar..

Version 4.4.4 22 August 2022

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.4.2 16 May 2022

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.4.0 26 April 2022

Check out our new Coverage Maps! Explore mobile network coverage maps based on real-world data gathered by the Speedtest app. Visualize many mobile carrier networks’ availability down to the street level, right in the app. Check out our new idle, download, and upload responsiveness (ping) calculations! Giving you additional insight about your device’s network performance in everyday situations. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.16 16 February 2022

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.15 21 December 2021

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.13 18 October 2021

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.9 23 August 2021

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.5 10 June 2021

The latest release of Speedtest allows users to share video test results. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.3 10 March 2021

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.3.2 23 February 2021

This release includes several bug fixes and improvements, including resolving crashes on the latest iOS version. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.2.10 07 December 2020

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.2.9 30 November 2020

This update includes improvements to our 5G connection identification. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Version 4.2.8 05 October 2020

We've added a few updates to make the Speedtest app even better. Have anything else you'd like to suggest? We'd love to hear from you. If you rely on Speedtest to diagnose connectivity issues and keep your Internet service provider and carriers honest, we'd be thrilled if you would leave us some feedback in the App Store. Thanks and happy testing!.

Similar app Problems
✓ Speedtest by Ookla Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your speedtest by ookla app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.