Is Blue Iris not working / having issues for you?

Blue Iris

Recently reported problems with Blue Iris within the last 24 hours

Not Working61%
Login Issue88%
Loading Problem69%
Installation Issue13%

Blue Iris App Status (June 2024)

If you are having trouble with the Blue Iris app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Blue Iris
App Category Utilities
Developer Ken Pletzer
Relase Date 15 December 2012, Saturday
Last Update 24 January 2024, Wednesday
Compatibility IOS 11.0 or later

Common Blue Iris App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Blue Iris app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Blue Iris app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Blue Iris login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Blue Iris server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Blue Iris app installation issues

There seems to be some issues with the installation of the Blue Iris app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Blue Iris app is not updating properly in my phone

In order to ensure that you are able to update the Blue Iris app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Blue Iris

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Blue Iris app notifications are not working properly

If you are not receiving notifications for the Blue Iris app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Blue Iris" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Blue Iris!

Are you experiencing issues with the Blue Iris app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Blue Iris Developer Updates

Version 2.04.05 24 January 2024
Additional video navigation bug fixes.
Version 2.04.03 15 November 2023
Fixed crash issues
Fixed pulling alert image over WAN.
Version 2.03.07 05 November 2022
Fix for save video to camera roll bug introduced in 2.03.06.
Version 2.03.03 07 June 2022
Numerous usability and stability enhancements.
Version 2.03.02 15 February 2022
Crash bug fixes.
Version 2.03.01 06 January 2022
Alert navigation fixes
Other minor fixes and enhancements.
Version 2.01.05 10 October 2021
Fix for crash some users experienced navigating to the cameras tab
Fix for alert navigation issue.
Version 2.00.38 26 April 2021
Bug fixes.
Version 2.00.32 19 December 2020
Alert navigation limited to a single camera (swipe or forward/back buttons)
Playback menu added with options for display of overlays and motion rectangles (requires 5.3.7 on the PC)
Bug fixes.
Version 2.00.31 13 December 2020
Bug fixes
Added more activity indicators.
Version 2.00.29 03 December 2020
Fast alert list loading with hundreds of alerts when using version 5.3.6 on the PC
News page added to the Status tab; requires version 5.3.6 on the PC
Asynchronous logout.
Version 2.00.26 08 November 2020
Layout bugs fixed.
Version 2.00.24 26 October 2020
Layout bugs resolved
Email provider choice when sending feedback.
Version 2.00.21 02 October 2020
Fixes for remote push notifications
In-app debug log on Info page.
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βœ“ Blue Iris Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your blue iris app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.