Is U-Haul not working / having issues for you?


Recently reported problems with U-Haul within the last 24 hours

Not Working34%
Login Issue34%
Loading Problem25%
Installation Issue26%

U-Haul App Status (March 2024)

If you're experiencing difficulties with the U-Haul app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name U-Haul
App Category Travel
Developer U-Haul International, Inc.
Relase Date 25 May 2015, Monday
Last Update 20 February 2024, Tuesday
Compatibility IOS 15.0 or later

Common U-Haul App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My U-Haul app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The U-Haul app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having U-Haul login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the U-Haul server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have U-Haul app installation issues

There seems to be some issues with the installation of the U-Haul app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My U-Haul app is not updating properly in my phone

In order to ensure that you are able to update the U-Haul app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with U-Haul

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

U-Haul app notifications are not working properly

If you are not receiving notifications for the U-Haul app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "U-Haul" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with U-Haul!

Are you experiencing issues with the U-Haul app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

U-Haul Developer Updates

Version 3.1.2 20 February 2024

We’ve unboxed important bug fixes and implemented essential security updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!.

Version 2.9.4 04 December 2023

We’ve unboxed important bug fixes and implemented essential design updates to ensure a smoother and safer app experience. Download the latest version of the U-Haul app and Make Moving Easier® today!.

Version 2.9.2 18 October 2023

Effortlessly handle your account details by swiping on rows to delete or designate as primary!.

Version 2.8.4 01 August 2023

Now translated in French and Spanish. Search and add My Belongings by scanning your Smart Labels. Fixed various bugs..

Version 2.8.2 06 June 2023

- Smart Labeling System is now My Belongings. - Use Face ID or Touch ID when you're asked to sign in. - Easily access your cart when browsing our products..

Version 2.7.7 16 April 2023

Improve keyboard suggestions..

Version 2.6.4 02 February 2023

Bug fixes.

Version 2.6.1 24 November 2022

• Introducing the new U-Haul Smart Labels. Find out more by going to Smart Labeling System on your dashboard. • Enjoy greater privacy with improved in-app browsing. • Dismiss Roadside service page easier with the Done button. • Improve app analytics to provide a secure experience. • Repair navigation in Order Details..

Version 2.5.6 10 August 2022

Added Manage Order button for order details. Improved app analytics. Fixed registration button for order details..

Version 2.5.5 20 July 2022

Added the ability to delete your account. Improved the sign in process and suggest secure passwords. Fixed shortcut actions to open the app to the correct location. Fixed State selection issue when adding a new vehicle..

Version 2.5.3 04 June 2022

Use U-Haul Self-Checkout to purchase moving and packing supplies in person..

Version 2.5.1 01 March 2022

Bug fixes for fetching orders and updating your user account details..

Version 2.5.0 02 February 2022

This update improves the user account section, as well as fixes various bugs..

Version 2.4.7 06 October 2021

- Improved user experience for viewing orders - Updated for iOS 15 - Bug fixes.

Version 2.4.5 03 August 2021

- New sign in and user account experience. - New menu to help you navigate U-Haul products. - Bug fixes..

Version 2.4.4 02 March 2021

- Various Bug fixes - UI Updates.

Version 2.4.0 16 October 2020

- Numerous App updates!.

Version 2.3.12 20 July 2020

- Added Smart Labels Feature! - Workflow Improvements based on user feedback..

Similar app Problems
✓ U-Haul Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your u-haul app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.