Is Alaska Airlines not working / having issues for you?

APP NAME
Alaska Airlines
VERSION
5.19.0
APP WORKING?

Recently reported problems with Alaska Airlines within the last 24 hours

Not Working30%
Login Issue49%
Loading Problem31%
Installation Issue84%

Alaska Airlines App Status (March 2024)

If you're experiencing difficulties with the Alaska Airlines app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Alaska Airlines
App Category Travel
Developer Alaska Airlines, Inc.
Relase Date 20 February 2010, Saturday
Last Update 14 December 2023, Thursday
Compatibility IOS 15.0 or later

Common Alaska Airlines App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Alaska Airlines app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Alaska Airlines app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Alaska Airlines login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Alaska Airlines server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Alaska Airlines app installation issues

There seems to be some issues with the installation of the Alaska Airlines app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Alaska Airlines app is not updating properly in my phone

In order to ensure that you are able to update the Alaska Airlines app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Alaska Airlines

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Alaska Airlines app notifications are not working properly

If you are not receiving notifications for the Alaska Airlines app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Alaska Airlines" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Alaska Airlines!

Are you experiencing issues with the Alaska Airlines app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Alaska Airlines Developer Updates

Version 5.19.0 14 December 2023

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.18.0 15 November 2023

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.15 24 August 2023

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.13.0 21 June 2023

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.10.0 01 May 2023

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.8.0 22 February 2023

For this release we've fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.6.6 16 December 2022

For this release we've fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 5.5.0 26 October 2022

The Alaska app Home page gets a refresh! In addition, more bugs get squashed! Thanks for flying with us, and thanks as always for your feedback. Please keep sending us suggestions—we’re listening..

Version 5.4.0 08 September 2022

You can now choose a payment method for food pre-orders, including a new or temporary card. In addition, you can update your contact info directly in the app. Thanks again for your support. Please keep sending us your feedback—we're always listening..

Version 5.2.0 22 June 2022

Now you can update your email and phone info directly in the Alaska app. We also made some additional under-the-hood improvements, and squashed a few more bugs. Thanks as always for flying with us, and thanks as always for your feedback. Please keep sending us suggestions—we’re listening..

Version 5.0.13 27 April 2022

We've added a new sticker pack and also squashed a few more bugs. Thanks as always for flying with us, and thanks for your feedback. Please keep sending us suggestions—we're listening..

Version 5.0.10 28 February 2022

Guests now have the ability to copy/paste their confirmation code from the flight card. We fixed a few other minor things. Thanks as always for flying with us, and thanks for your feedback. Please keep sending us suggestions—we're listening..

Version 5.0.8 13 December 2021

The latest update allows guests departing from outside the U.S. to add their contact information for the U.S. government/CDC's international travel requirements. Thanks as always for flying with us, and thanks for your feedback. Please keep sending us suggestions—we're listening..

Version 5.0.6 10 November 2021

For this release you can now edit your credit card information right in the app. We also, fixed a few more bugs! Tip: Tap the Home tab to view your Account, flight deals, and travel advisories all in one place; tap the relocated Trips tab to view your upcoming trips. As always, thanks for flying with us, and thanks for your feedback. Please keep sending us suggestions—we're listening..

Version 5.0.0 09 September 2021

The Alaska app has gotten a refresh! Check out our new Home screen, where you can view upcoming actions, flight deals, and travel advisories all in one place. View all your upcoming trips from the relocated Trips tab, and tap the new quick menu to track a flight or add a reservation. As always, thanks for flying with us, and thanks for your feedback. Please keep sending us suggestions—we're listening..

Version 4.7.3 08 July 2021

For this release we’ve fixed a few issues and squashed a few more bugs. Thanks for flying with us, and thanks for your suggestions. Please keep sending us feedback—we're always listening..

Version 4.6.3 26 April 2021

Alaska Airlines is now in the oneworld® alliance! For this release we’ve tweaked some bits and bobs behind the scenes to enable seamless travel worldwide throughout the oneworld network. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback; we're always listening..

Version 4.6.0 04 March 2021

For this release we’ve fixed a few UI issues and squashed a few more bugs. Thanks for flying with us, and thanks for your help finding bugs. Please keep sending us feedback—we're always listening..

Version 4.4.2 17 November 2020

Touch-free food purchases: Choose your food items and your payment method ahead of time, and we’ll deliver your order in flight. Thanks for continuing to fly with us, and for your help finding bugs. Please keep sending us feedback; we're always listening!.

Version 4.4.1 14 November 2020

Touch-free food purchases: Choose your food items and your payment method ahead of time, and we’ll deliver your order in flight. Thanks for continuing to fly with us, and for your help finding bugs. Please keep sending us feedback; we're always listening!.

Version 4.4.0 03 November 2020

Touch-free food purchases: Choose your food items and your payment method ahead of time, and we’ll deliver your order in flight. Thanks for continuing to fly with us, and for your help finding bugs. Please keep sending us feedback; we're always listening!.

Version 4.3.5 12 October 2020

Travel receipts (available in the “More” menu): now you can view, download, or print a receipt for purchases made during a recent trip. Now you can manage your account on the go, including payment cards, billing addresses, and contact info. Thanks for continuing to fly with us, and for your help finding bugs. Please keep sending us feedback—we're always listening!.

Similar app Problems
âś“ Alaska Airlines Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your alaska airlines app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.