Is My Disney Experience not working / having issues for you?

APP NAME
My Disney Experience
VERSION
7.32.1
APP WORKING?

Recently reported problems with My Disney Experience within the last 24 hours

Not Working65%
Login Issue20%
Loading Problem16%
Installation Issue3%

My Disney Experience App Status (March 2024)

If you're experiencing difficulties with the My Disney Experience app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name My Disney Experience
App Category Travel
Developer Disney
Relase Date 02 August 2012, Thursday
Last Update 19 December 2023, Tuesday
Compatibility IOS 15.0 or later

Common My Disney Experience App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My My Disney Experience app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The My Disney Experience app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having My Disney Experience login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the My Disney Experience server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have My Disney Experience app installation issues

There seems to be some issues with the installation of the My Disney Experience app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My My Disney Experience app is not updating properly in my phone

In order to ensure that you are able to update the My Disney Experience app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with My Disney Experience

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

My Disney Experience app notifications are not working properly

If you are not receiving notifications for the My Disney Experience app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "My Disney Experience" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with My Disney Experience!

Are you experiencing issues with the My Disney Experience app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

My Disney Experience Developer Updates

Version 7.32.1 19 December 2023

With this release, Tip Board can tell you if you are eligible to: -Move between Walt Disney World Resort theme parks on the same day. -Choose a Lightning Lane arrival window for select attractions. -Make individual Lightning Lane purchases. We also fixed bugs and improved overall app performance..

Version 7.30.0 24 October 2023

With this release, Tip Board can tell you if you are eligible to: -Move between Walt Disney World Resort theme parks on the same day. -Choose a Lightning Lane arrival window for select attractions. -Make individual Lightning Lane purchases. We also fixed bugs and improved overall app performance..

Version 7.28 21 August 2023

With this release, Tip Board can tell you if you are eligible to: -Move between Walt Disney World Resort theme parks on the same day. -Choose a Lightning Lane arrival window for select attractions. -Make individual Lightning Lane purchases. We also fixed bugs and improved overall app performance..

Version 7.26.1 27 June 2023

With this release, Tip Board can tell you if you are eligible to: -Move between Walt Disney World Resort theme parks on the same day. -Choose a Lightning Lane arrival window for select attractions. -Make individual Lightning Lane purchases. We also fixed bugs and improved overall app performance..

Version 7.24 02 May 2023

With this release, you’ll discover new enhancements to Tip Board to help make your day more magical! Now, Tip Board can tell you if you are eligible to: Move between Walt Disney World Resort theme parks on the same day. Choose a Lightning Lane arrival window for select attractions. Make individual Lightning Lane purchases. We introduced car locator, a complimentary feature that helps save your parking information at select parking locations. We also fixed bugs and improved overall app performance..

Version 7.21 31 January 2023

With this release, you’ll discover new enhancements to Tip Board to help make your day more magical! Now, Tip Board can tell you if you are eligible to: Move between Walt Disney World Resort theme parks on the same day. Choose a Lightning Lane arrival window for select attractions. Make individual Lightning Lane purchases. We introduced car locator, a complimentary feature that helps save your parking information at select parking locations. We also fixed bugs and improved overall app performance..

Version 7.19 09 December 2022

With this release, you’ll discover new enhancements to Tip Board to help make your day more magical! Now, Tip Board can tell you if you are eligible to: - Move between Walt Disney World Resort theme parks on the same day. - Choose a Lightning Lane arrival window for select attractions. - Make individual Lightning Lane purchases. We introduced car locator, a complimentary feature that helps save your parking information at select parking locations. Plus, D23 members can see their affiliation reflected in the app and eligible member discounts will automatically be applied. We also fixed bugs and improved overall app performance..

Version 7.17 24 October 2022

With this release, you’ll discover new enhancements to Tip Board to help make your day more magical! Now, Tip Board can tell you if you are eligible to: - Move between Walt Disney World Resort theme parks on the same day. - Choose a Lightning Lane arrival window for select attractions. - Make individual Lightning Lane purchases. We introduced car locator, a complimentary feature that helps save your parking information at select parking locations. Plus, D23 members can see their affiliation reflected in the app and eligible member discounts will automatically be applied. We also fixed bugs and improved overall app performance..

Version 7.14 01 September 2022

With this release, you’ll discover new enhancements to Tip Board to help make your day more magical! Now, Tip Board can tell you if you are eligible to: - Move between Walt Disney World Resort theme parks on the same day. - Choose a Lightning Lane arrival window for select attractions. - Make individual Lightning Lane purchases. We introduced car locator, a complimentary feature that helps save your parking information at select parking locations. Plus, D23 members can see their affiliation reflected in the app and eligible member discounts will automatically be applied. We also fixed bugs and improved overall app performance..

Version 7.10 29 June 2022

With this release, we’ve introduced Disney Genie service—a complimentary new planning tool to help you create your best Disney day. Using this interface, you’ll have access to exciting new features, including: - A digital Tip Board, where you can view estimated wait times for standby attractions, join the virtual queue at select attractions, order food, make dining reservations and check into a restaurant. Your Tip Board can even be customized with your top attractions, entertainment and dining experiences. - A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times and suggestions inspired by your interests. You’ll be able to manage your itinerary on the My Day tab. - The opportunity to learn how to purchase entrance to select attractions individually or with Disney Genie+ service, which includes 3 benefits: the ability to book Lightning Lane entrance selections one at a time throughout the day, access to a special collection of Disney PhotoPass Lenses and audio tales that you can listen to at your leisure. Additionally, we fixed bugs and improved overall app performance..

Version 7.6 19 April 2022

With this release, we’ve introduced Disney Genie service—a complimentary new planning tool to help you create your best Disney day. Using this interface, you’ll have access to exciting new features, including: - A digital Tip Board, where you can view estimated wait times for standby attractions, join the virtual queue at select attractions, order food, make dining reservations and check into a restaurant. Your Tip Board can even be customized with your top attractions, entertainment and dining experiences. - A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times and suggestions inspired by your interests. You’ll be able to manage your itinerary on the My Day tab. - The opportunity to learn how to purchase entrance to select attractions individually or with Disney Genie+ service, which includes 3 benefits: the ability to book Lightning Lane entrance selections one at a time throughout the day, access to a special collection of Disney PhotoPass Lenses and audio tales that you can listen to at your leisure. Additionally, we fixed bugs and improved overall app performance..

Version 7.2 28 January 2022

With this release, we’ve introduced Disney Genie service—a complimentary new planning tool to help you create your best Disney day. Using this interface, you’ll have access to exciting new features, including: - A digital Tip Board, where you can view estimated wait times for standby attractions, join the virtual queue at select attractions, order food, make dining reservations and check into a restaurant. Your Tip Board can even be customized with your top attractions, entertainment and dining experiences. - A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times and suggestions inspired by your interests. You’ll be able to manage your itinerary on the My Day tab. - The opportunity to learn how to purchase entrance to select attractions individually or with Disney Genie+ service, which includes 3 benefits: the ability to book Lightning Lane entrance selections one at a time throughout the day, access to a special collection of Disney PhotoPass Lenses and audio tales that you can listen to at your leisure. Additionally, we fixed bugs and improved overall app performance..

Version 7.1 04 November 2021

With this release, we’ve introduced Disney Genie service—a complimentary new planning tool to help you create your best Disney day. Using this interface, you’ll have access to exciting new features, including: - A digital Tip Board, where you can view estimated wait times for standby attractions, join the virtual queue at select attractions, order food, make dining reservations and check into a restaurant. Your Tip Board can even be customized with your top attractions, entertainment and dining experiences. - A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times and suggestions inspired by your interests. You’ll be able to manage your itinerary on the My Day tab. - The opportunity to learn how to purchase entrance to select attractions individually or with Disney Genie+ service, which includes 3 benefits: the ability to book Lightning Lane entrance selections one at a time throughout the day, access to a special collection of Disney PhotoPass Lenses and audio tales that you can listen to at your leisure. Additionally, we fixed bugs and improved overall app performance..

Version 7.0 19 October 2021

With this release, we’ve introduced Disney Genie service—a complimentary new planning tool to help you create your best Disney day. Using this interface, you’ll have access to exciting new features, including: - A digital Tip Board, where you can view estimated wait times for standby attractions, join the virtual queue at select attractions, order food, make dining reservations and check into a restaurant. Your Tip Board can even be customized with your top attractions, entertainment and dining experiences. - A personalized daily itinerary creator that regularly updates as your plans change—and offers forecasted wait times and suggestions inspired by your interests. You’ll be able to manage your itinerary on the My Day tab. - The opportunity to learn how to purchase entrance to select attractions individually or with Disney Genie+ service, which includes 3 benefits: the ability to book Lightning Lane entrance selections one at a time throughout the day, access to a special collection of Disney PhotoPass Lenses and audio tales that you can listen to at your leisure. Additionally, we fixed bugs and improved overall app performance..

Version 6.22 24 August 2021

Minor bug fixes.

Version 6.19 17 June 2021

With this release, you can view and update your profile image quicker than before! Plus, we added a bit more excitement to your home screen with new header images. We also fixed bugs and enhanced overall app performance..

Version 6.19 17 June 2021

With this release, you can view and update your profile image quicker than before! Plus, we added a bit more excitement to your home screen with new header images. We also fixed bugs and enhanced overall app performance..

Version 6.16.1 29 April 2021

With this release we fixed bugs and improved overall app performance..

Version 6.12 11 February 2021

With this release we fixed bugs and improved overall app performance..

Version 6.9 16 December 2020

With this release we fixed bugs and improved overall app performance..

Version 6.8 18 November 2020

With this release we fixed bugs and improved overall app performance..

Version 6.6 19 October 2020

With this release we fixed bugs and improved overall app performance..

Version 6.5 28 September 2020

With this release we fixed bugs and improved overall app performance..

Similar app Problems
✓ My Disney Experience Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your my disney experience app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.