Is Xbox not working / having issues for you?

APP NAME
Xbox
VERSION
2024.02.2
APP WORKING?

Recently reported problems with Xbox within the last 24 hours

Not Working86%
Login Issue83%
Loading Problem66%
Installation Issue16%

Xbox App Status (March 2024)

If you're experiencing difficulties with the Xbox app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Xbox
App Category Entertainment
Developer Microsoft Corporation
Relase Date 19 November 2013, Tuesday
Last Update 27 February 2024, Tuesday
Compatibility IOS 13.0 or later

Common Xbox App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Xbox app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Xbox app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Xbox login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Xbox server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Xbox app installation issues

There seems to be some issues with the installation of the Xbox app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Xbox app is not updating properly in my phone

In order to ensure that you are able to update the Xbox app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Xbox

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Xbox app notifications are not working properly

If you are not receiving notifications for the Xbox app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Xbox" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Xbox!

Are you experiencing issues with the Xbox app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Xbox Developer Updates

Version 2024.02.2 27 February 2024

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.12.1 05 December 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.10.2 06 November 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.08.3 30 August 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.07.1 05 July 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.04.2 26 April 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2023.03.1 02 March 2023

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.12.2 14 December 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.12.2 14 December 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.11.1 01 November 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.08.2 23 August 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.06.2 15 June 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2022.04.2 20 April 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2202.217.240 22 February 2022

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2111.1122.1929 29 November 2021

- We're working hard to improve the Xbox mobile app for you with every release. This update includes bug fixes and performance improvements to keep things running as smooth as possible..

Version 2110.1025.2312 26 October 2021

- Reliability and consistency improvements.

Version 2108.825.2222 26 August 2021

- New profile updates! You can now tap on the friend and follower buttons to review the full list of users, profile themes are now viewable, and the 'Where I Play' section has been added to the About tab. - Find your achievements fast with new filter and sort options on the games list..

Version 2106.611.205 15 June 2021

โ€ข Keep up with your favorite games by checking out official game posts in a new mobile-first experience. โ€ข Engage with the community! See what people are saying in the comments โ€“ add your own and share with friends. โ€ข Reliability and consistency improvements.

Version 2104.415.637 19 April 2021

New achievements features - view monthly leaderboards to see how you rank against friends and check out achievements on game detail pages. This feature will be rolling out to 100% of users over the course of the month..

Version 2102.209.2113 12 February 2021

โ€ข Revamped party experience makes it easier to return to your party while you navigate around the app. Join a party today to check it out! โ€ข Fullscreen game media improvements. โ€ข Push notifications for chats are less noisy while you're in the app. โ€ข Numerous bug and crash fixes..

Version 2012.1207.2321 14 December 2020

Send custom images in Chats! You can now send photos from your device or directly from your camera to your Xbox friends via a Chat message..

Version 2011.1117.2218 23 November 2020

New stuff! ยท Custom gamerpics are here -- Set your gamerpic with images from your phone or choose from the Xbox library, directly from the app! ยท Chat improvements -- Message requests are now supported. You can also create group chats by selecting multiple friends when starting a new conversation. ยท View your games -- View and manage all your games remotely, including the full Game Pass catalog. We appreciate all the feedback on the updated Xbox app so far. Stay tuned for much more!.

Version 2009.1009.1918 19 October 2020

All new! -Set up new consoles and queue games -Play remotely from your console -View and share game clips & screenshots -Party chat with friends across devices Have a look around the new app. More awesomeness is on the way!.

Version 2006.624.124 07 July 2020

This update includes bug fixes and performance improvements..

Similar app Problems
โœ“ Xbox Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your xbox app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.