Is TikTok not working / having issues for you?

APP NAME
TikTok
VERSION
34.3.1
APP WORKING?

Recently reported problems with TikTok within the last 24 hours

Not Working20%
Login Issue34%
Loading Problem53%
Installation Issue78%

TikTok App Status (June 2024)

If you're experiencing difficulties with the TikTok app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name TikTok
App Category Entertainment
Developer TikTok Ltd.
Relase Date 02 April 2014, Wednesday
Last Update 19 April 2024, Friday
Compatibility IOS 12.0 or later

Common TikTok App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My TikTok app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The TikTok app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having TikTok login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the TikTok server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have TikTok app installation issues

There seems to be some issues with the installation of the TikTok app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My TikTok app is not updating properly in my phone

In order to ensure that you are able to update the TikTok app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with TikTok

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

TikTok app notifications are not working properly

If you are not receiving notifications for the TikTok app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "TikTok" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with TikTok!

Are you experiencing issues with the TikTok app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

TikTok Developer Updates

Version 34.3.1 19 April 2024
Squashed bugs for better experience..
Version 33.4.0 19 February 2024
Update with better performance..
Version 32.6.0 19 December 2023
Add the latest stickers to your videos..
Version 31.8.0 24 October 2023
Squashed bugs for better experience..
Version 30.9.0 24 August 2023
Easily add a sound to your video..
Version 30.0.0 21 June 2023
We've made it even easier to shoot videos!.
Version 29.2.0 25 April 2023
Add the latest stickers to your videos..
Version 28.2.0 14 February 2023
Add the latest stickers to your videos..
Version 27.4.0 23 December 2022
Share your favorite effects with friends..
Version 26.5.0 19 October 2022
Explore our latest video effects!.
Version 25.8.0 25 August 2022
Explore our latest video effects!.
Version 24.9.1 27 June 2022
Easily add a sound to your video..
Version 24.1.0 22 April 2022
Add the latest stickers to your videos..
Version 23.3.0 25 February 2022
Explore our latest video effects!.
Version 22.5.0 21 December 2021
Get our latest and greatest effects..
Version 21.7.0 27 October 2021
Try brand-new creative effects to make your videos stand out..
Version 20.7.1 24 August 2021
Get our latest and greatest effects..
Version 20.1.0 30 June 2021
Add polish to your video with new transition effects..
Version 19.2.0 29 April 2021
Share your favorite effects with friends..
Version 18.6.0 25 February 2021
We've got new stickers to try in this release - check 'em out!.
Version 18.2.1 19 December 2020
A huge variety of Trending stickers released. Check out!.
Version 18.2.0 16 December 2020
Share your favorite effects with friends..
Version 18.1.1 11 December 2020
Add polish to your video with new transition effects..
Version 18.2.0 16 December 2020
Share your favorite effects with friends..
Version 18.1.1 11 December 2020
Add polish to your video with new transition effects..
Version 18.1.0 03 December 2020
Add polish to your video with new transition effects..
Version 18.1.1 11 December 2020
Add polish to your video with new transition effects..
Version 18.1.0 03 December 2020
Add polish to your video with new transition effects..
Version 18.0.0 19 November 2020
You'll get our latest and greatest effects..
Version 17.9.1 09 November 2020
Use brand new effects to make your videos shine!.
Version 17.9.0 04 November 2020
A huge variety of Trending stickers released. Check out!.
Version 17.9.1 09 November 2020
Use brand new effects to make your videos shine!.
Version 17.9.0 04 November 2020
A huge variety of Trending stickers released. Check out!.
Version 17.8.1 29 October 2020
Explore our latest effects and enjoy limitless fun!.
Version 17.8.0 23 October 2020
You can shoot videos up to 60 seconds long..
Version 16.6.5 20 July 2020
We've made it even easier to shoot video!.
Similar app Problems
✓ TikTok Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your tiktok app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.