Is Crunchyroll not working / having issues for you?
Recently reported problems with Crunchyroll within the last 24 hours
Crunchyroll App Status (March 2024)
If you are having trouble with the Crunchyroll app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
App Name | Crunchyroll |
App Category | Entertainment |
Developer | Crunchyroll, LLC |
Relase Date | 21 December 2009, Monday |
Last Update | 21 February 2024, Wednesday |
Compatibility | IOS 16.0 or later |
Common Crunchyroll App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Crunchyroll app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Crunchyroll app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Crunchyroll login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Crunchyroll server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Crunchyroll app installation issues
There seems to be some issues with the installation of the Crunchyroll app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Crunchyroll app is not updating properly in my phone
In order to ensure that you are able to update the Crunchyroll app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Crunchyroll
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Crunchyroll app notifications are not working properly
If you are not receiving notifications for the Crunchyroll app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Crunchyroll" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Crunchyroll!
Are you experiencing issues with the Crunchyroll app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
Crunchyroll Developer Updates
β’ For the best experience and features, minimum support is set for iOS 16 and higher. β’ This update also includes bug fixes and performance improvements..
Version 4.41.0 11 December 2023β’ Fixes a crash on previous version when removing a synced episode from the watch or show screen. β’ This update also includes additional bug fixes and performance improvements..
Version 4.38.1 26 October 2023β’ Added the ability to skip recaps, previews, and credits, subject to content availability. β’ The app now displays content ratings for users in New Zealand. β’ This update also includes bug fixes and performance improvements. β’ Some of our features are released incrementally to ensure stability. Not all users may receive all updates simultaneously..
Version 4.36.1 23 August 2023Bug fixes and performance improvements..
Version 4.34.1 27 June 2023β’ Ability to view Series Reviews on Show Pages β’ Ability to securely change your email address in the app β’ Addition of a new Message Center in the Account section β’ This update also includes bug fixes and performance improvements.
Version 4.31.2 11 April 2023Bug fixes and performance improvements..
Version 4.29.0 13 February 2023β’ Updated so audio dubs are now manually selected within playback of a seriesβ individual season or episode. β’ Audio dubs can also be selected as a default option within the My Account screen (under the Preferences section). β’ Fixed a bug where not all items were removed when removing multiple items from the Watchlist. β’ Some of our features are released incrementally to ensure stability. Not all users may receive all updates simultaneously. β’ This update also includes bug fixes and performance improvements..
Version 4.27.1 21 December 2022β’ Closed captions are now available in multiple languages and can be selected as a default option within the Account page. β’ New subtitle and closed captions improvements can also be manually selected within playback settings. β’ One-tap pause/play of the video player when you tap the middle of the screen. β’ This update also includes bug fixes and performance improvements..
Version 4.25.1 27 October 2022An all-new native video player, featuring: β’ In-app and system Picture in Picture (paid tiers) β’ Multi-Tap to Seek (Multiple taps on right/left side of player will fast skip/reverse by :10 increments) β’ Subtitle improvements and fixes β’ And more This update also includes bug fixes and performance improvements..
Version 4.25.1 27 October 2022An all-new native video player, featuring: β’ In-app and system Picture in Picture (paid tiers) β’ Multi-Tap to Seek (Multiple taps on right/left side of player will fast skip/reverse by :10 increments) β’ Subtitle improvements and fixes β’ And more This update also includes bug fixes and performance improvements..
Version 4.23.0 29 August 2022β’ Ability to choose sync quality (High, Medium, Low) in Account Settings when syncing content for offline viewing (Mega Fan and above). β’ This update also includes bug fixes and performance improvements..
Version 4.20.2 09 June 2022β’ Crunchyroll is introducing a new mobile onboarding experience to deliver the best anime experience. To begin using the app, users will now be required to have an account and log in. If you donβt have one, creating one takes a few minutes and is free. Thank you and happy anime watching. β’ Ability to rate and review the Crunchyroll app within the app. β’ Ability to delete my account in-app β’ Ability to sync only unwatched episodes. β’ This update also includes bug fixes and performance improvements..
Version 4.18.1 14 April 2022Bug fixes and performance improvements..
Version 4.16.0 14 February 2022β’ This update lets you use Appleβs SharePlay feature. Now you can watch your favorite anime with friends and family at the same time over a FaceTime call. β’ This update also includes bug fixes and performance improvements..
Version 4.14.0 22 November 2021Bug fixes and performance improvements..
Version 4.12.1 11 October 2021Bug fixes and performance improvements..
Version 4.10.0 02 August 2021Bug fixes and performance improvements..
Version 4.8.0 07 June 2021Bug fixes and performance improvements..
Version 4.6.0 12 April 2021Bug fixes and performance improvements..
Version 4.4.1 02 March 2021Bug fixes and performance improvements..
Version 4.3.0 22 December 2020Bug fixes and performance improvements..
Version 4.2.2 07 December 2020Bug fixes and performance improvements..
Version 4.2.1 26 November 2020We have enhanced our Offline Viewing functionality, squashed some bugs and improved the performance of the app to provide you with a more enjoyable experience..
Version 4.1.1 10 November 2020Bug fixes and performance improvements..
Version 4.1.0 24 August 2020We have expanded our selection of subscriptions and provided the possibility to select the one that fits you best within the app. For our Mega Fan and Ultimate Fan members, we have added the Offline Viewing functionality, which allows you to sync your favorite shows and movies and watch them offline, wherever you are. Also, fixed some bugs and worked performance improvements..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your crunchyroll app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.