Is Paylocity not working / having issues for you?

APP NAME
Paylocity
VERSION
24.2.2
APP WORKING?
  1. Recently reported problems with Paylocity within the last 24 hours
  2. Common Paylocity App Problems and Troubleshooting Steps
  3. My Paylocity app is not updating properly in my phone
  4. I have a problem with Paylocity!
  5. Paylocity Developer Updates

Recently reported problems with Paylocity within the last 24 hours

Not Working11%
Login Issue88%
Loading Problem93%
Installation Issue80%

Paylocity App Status (April 2024)

If you are having trouble with the Paylocity app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Paylocity
App Category Business
Developer Paylocity
Relase Date 27 June 2013, Thursday
Last Update 11 March 2024, Monday
Compatibility IOS 15.0 or later
Umidigi A7 Pro

Common Paylocity App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Paylocity app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Paylocity app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Paylocity login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Paylocity server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Paylocity app installation issues

There seems to be some issues with the installation of the Paylocity app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Paylocity app is not updating properly in my phone

In order to ensure that you are able to update the Paylocity app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Paylocity

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Paylocity app notifications are not working properly

If you are not receiving notifications for the Paylocity app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Paylocity" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

I have a problem with Paylocity!

Are you experiencing issues with the Paylocity app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Paylocity Developer Updates

Version 24.2.2 11 March 2024 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.12.8 16 January 2024 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.12.8 16 January 2024 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.12.8 16 January 2024 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.10.10 14 November 2023 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.9.8 19 September 2023 
We’ve built an employee-centric native mobile app so you’ll have access to everything you want and need in the palm of your hand. Like the apps you use in your personal life, the login, navigation, and notification experiences are fast, reliable, and intuitive.
The home screen unifies all the information most relevant to you—new messages, tasks to complete, and more. Access your most-used features, like clocking in and out, timesheets, schedules, or On Demand Payment with one tap..
Version 23.7.163 20 July 2023 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 23.5.288 18 May 2023 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 23.2.397 23 February 2023 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.11.320 28 November 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.10.901 11 November 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.8.461 19 August 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.6.554 23 June 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.4.597 26 April 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 22.2.701 10 March 2022 
In order to bring a more modern and user-friendly experience to you, we have made some improvements to the latest application.
We also recommend enabling auto-updates to ensure you stay up to date with our new features and fixes.
Version 21.11.912 05 January 2022 
We are making frequent updates to the app to provide you with new fixes and features. By enabling auto-updates, you ensure that you have our latest version..
Version 21.10.545 02 November 2021 
Bug fixes and performance improvements, as needed..
Version 21.8.208 19 August 2021 
Bug fixes and performance improvements, as needed..
Version 21.6.460 28 June 2021 
Bug fixes and performance improvements, as needed..
Version 21.4.562 27 April 2021 
Bug fixes and performance improvements, as needed..
Version 21.2.317 18 February 2021 
Managers can now quickly add, edit, delete, and reassign shifts from their Team Schedule
Other bug fixes and performance improvements, as needed..
Version 20.11.673 25 November 2020 
You can now opt into our Stayed Logged In feature. This lets you pick up where you left off, without having to authorize via the login process. And to protect your data, sensitive areas have additional authorization required before access is granted, and re-authorization is required after a 90 day period. Managers with the Scheduling feature can now customize their Team Schedule day view by adding filters. And Users with the Learning Management feature enabled (Learners) can now view training certificates under Completed Training.
Other bug fixes and performance improvements, as needed..
Version 20.10.329 22 October 2020 
You can now opt into our Stayed Logged In feature. This lets you pick up where you left off, without having to authorize via the login process. And to protect your data, sensitive areas have additional authorization required before access is granted, and re-authorization is required after a 90 day period.
Other bug fixes and performance improvements, as needed..
Version 20.9.575 30 September 2020 
Supervisors can use the Team Schedules option to view their employee schedules and shift details on their mobile device.
Other bug fixes and performance improvements, as needed..
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âś“ Paylocity Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your paylocity app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.