Is Slack not working / having issues for you?

APP NAME
Slack
VERSION
24.02.30
APP WORKING?

Recently reported problems with Slack within the last 24 hours

Not Working33%
Login Issue38%
Loading Problem74%
Installation Issue4%

Slack App Status (April 2024)

If you're experiencing difficulties with the Slack app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Slack
App Category Business
Developer Slack Technologies, Inc.
Relase Date 20 March 2013, Wednesday
Last Update 21 February 2024, Wednesday
Compatibility IOS 15.0 or later

Common Slack App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Slack app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Slack app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Slack login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Slack server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Slack app installation issues

There seems to be some issues with the installation of the Slack app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Slack app is not updating properly in my phone

In order to ensure that you are able to update the Slack app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Slack

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Slack app notifications are not working properly

If you are not receiving notifications for the Slack app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Slack" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Slack!

Are you experiencing issues with the Slack app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Slack Developer Updates

Version 24.02.30 21 February 2024

What’s New • Welcome to your weekly catch-up with Slack. Today’s new feature: “Catch Up.” Triage unread messages in an instant by swiping to mark as read and sending quick replies inline. And for those moments when your thumb goes rogue, there’s even an Undo button. There’s no catch—try using Catch Up today!.

Version 23.12.21 15 December 2023

Bug Fixes • We’ve tinkered with the internal workings and polished some rough edges. The app is now better than it was..

Version 23.10.40 26 October 2023

Bug Fixes • Like a runner steadily improving their split times, this update is the sort that's less showy but no less important. You'll find the app a little faster, a little leaner, a little closer to the goal..

Version 23.08.40 23 August 2023

Bug Fixes • SSO making you want to send out an SOS? Our QR code login flow was looping back on itself when SSO was in place, leaving some feeling like castaways. You can put away your message in a bottle—QR codes are no longer an island..

Version 23.06.30 21 June 2023

Bug Fixes • Fixed: When viewing a channel’s Info screen, the Topic field always appeared to be empty, even when a topic had previously been set. An occasional off-topic conversation is par for the course with robust discussion. However, it’s our intention to at least give you the option of being on topic. • Fixed: In perhaps our most ironic bug this year, the text scaling for the blue unread message indicator was broken, meaning you might have had a hard time reading just how many unread messages you had. All it took was a new set of specs to bring a solution into focus. • Fixed: Sharing a URL into a direct message through the iOS share extension wasn’t working. As anyone with children will tell you, sharing is often easier in theory than in practice. We’re trying, though. Baby steps..

Version 23.04.40 28 April 2023

What’s New • A little reminder as you go about your day: The world is a more unique place simply because you’re a part of it, and you’ve impacted others in ways you can’t imagine. Oh, and no big changes to the app this time. Happy messaging..

Version 23.02.40 22 February 2023

What’s New • Ever created a channel that was meant to be private but you forgot to flip that switch? It could be a bit of a scramble trying to find the dashboard to convert #julie-surprise-party or #all-our-financial-documents from public to private before anybody noticed. Now admins and owners can find this option in the Channel Details section to swiftly salvage their secrets..

Version 22.12.21 19 December 2022

Bug Fixes • We tweaked some things too small to notice or too difficult to explain. We’ll return you to your regular, more interesting types of release next time (we hope)..

Version 22.10.50 26 October 2022

What’s New • No big changes this time around. Sometimes progress is best measured when you turn around and see how far you’ve come. Did you know we used to be a video game company? Pretty wild..

Version 22.08.50 29 August 2022

Bug Fixes • Fixed: When exporting some files from Slack to another app, the file name would be changed to include some seemingly random numbers at the beginning of the file name. That was an error on our end. (You could play them in the lottery if you want to; we just can’t promise you’ll win.) • Fixed: We think office nicknames are great. But if someone chose not to “display full name,” then you couldn’t see their full name at all—even when viewing their profile. Now you will always see someone’s full name over their profile picture. Shoutout to T-Bone (real name: Timothy)..

Version 22.06.25 27 June 2022

Bug Fixes • Fixed: Scheduling a message to send later was displaying a confirmation in every one of your channels and DMs (rather than just the one where the message would eventually appear). Turns out no one wanted to replicate the panic of accidentally hitting “Reply All” in Slack, so we’ll make sure those messages are a bit better targeted..

Version 22.04.20 26 April 2022

Bug Fixes • Fixed: When viewing a file on iPad, the menu bar was not appearing, meaning you could not share the file, comment on it, save it for later, or any number of other actions. You could only stare at it, as if in an art gallery. We’re certain that every file you upload is an aesthetic marvel, but we also want to give you tools to work with it. • Fixed: Tapping on a notification while viewing a long thread would sometimes overload the app, leading to an unscheduled power nap. Scales have been rebalanced, energy flow rerouted, and crashes politely declined..

Version 22.02.20 01 March 2022

What’s New • A friendly heads-up: In order to keep up with the growing capabilities of newer operating systems, this is going to be the last version of Slack that supports iOS 13. You’ll still be able to use Slack, but to receive new updates you'll first need to upgrade to iOS 14. • We fixed a host of small bugs around creating messages and lists with Korean characters. What is the proper name for a group of bugs? A bundle? A bandolier? We fixed a benediction of bugs. • Ever reply to a thread only to realize you should have sent that reply back into the main channel? Us too. That’s why you can now retroactively share your threaded messages with the rest of the channel. Just press and hold on the message in question, then select “Send Reply to This Channel” to give it the attention it deserves. • Menus, begone! Now you can turn that text into a hyperlink by simply highlighting and pasting your URL right on top of it. Same old words with a brand new tappable destination. • The first time you send someone a direct message, you’ll now see their pronouns displayed at the beginning of the conversation. We hope it’s a small step that will help foster respect among colleagues..

Version 21.12.10 06 December 2021

Bug Fixes • Fixed: Feel like life (specifically in GIF and emoji form) has been passing by too quickly? That was actually a bug affecting Slack on the iPhone 13 Pro. Moving images will once again animate at the proper speed. • Fixed: When delivering notifications for channels in which there were only 2 members, our system was being a touch informal and dropping the conversation name altogether. Titles have been reinstated so you’ll know whether that message is coming from #you-and-i or #just-the-two-of-us. • Fixed: If you start a Zoom meeting by typing /zoom, you will find that the “Join” button now works as intended, meaning you can no longer blame this bug for being late to your call. We’re sorry / you’re welcome. • Fixed: The official Apple symbol (option + shift + K on a Mac keyboard) was not displaying correctly in all areas of the iOS app. Worry not, these were simply a few bad apples, fallen too far from the tree. • Fixed: Bulleted lists with punctuation were sometimes being sent with unexpected line breaks, making each statement feel isolated and a teeny bit passive-aggressive. That’s not what we were going for, and we’re sorry for any lists that seemed extra confrontational on our account..

Version 21.10.20 18 October 2021

What’s New • If you’re using Slack Connect to share a private channel with another organization, we’ll make sure it stays private on the receiving end. That is, there is no option when accepting a private shared channel to make it public. More peace of mind for you, more security for all. Bug Fixes • Fixed: Notification sounds were always delivered with the “Device Default” sound, no matter what you had selected. It was like if a restaurant handed you a menu and then served you meatloaf regardless of your order. No offense to meatloaf. • Fixed: Some images with unique sizing (panorama photos, cropped screenshots) were not displaying properly after being uploaded. The app is now more welcoming and inclusive of pictures of all shapes and sizes. • Fixed: It was discovered that certain messages containing non-English characters and emoji would sometimes end up truncated when sent. A mystery, to be sure, but no less irritating at the end of the day. Going forward, your full and complete messages will be delivered, however they are composed. • Fixed: We regret to inform you that copying a list of bullet points from Slack and pasting it elsewhere will no longer result in the bullets turning into castle emoji..

Version 21.08.20 23 August 2021

Bug Fixes • Fixed: A gnarly little bug caused a crash for some people trying to mention others in a message. We carefully captured the bug in a metaphorical paper cup and released it out the metaphorical front door, at which point our metaphorical neighbor walked by and offered us a real slice of blueberry pie, which was incredible. • Fixed: If you poked around in the settings of a Slack app, you may have seen emoji displayed as text like :this: instead of looking like the intended emoji. This has been fixed, and emoji should appear correctly. :thumbs-up: all around..

Version 21.06.32 01 July 2021

Bug Fixes • We tweaked some things too small to notice or too difficult to explain. We’ll return you to your regular, more interesting types of release next time (we hope)..

Version 21.04.20 19 April 2021

What’s New • If you’re well versed in Simplified or Traditional Chinese — or aspire to be one day — you can now use Slack in those languages. Set your language preferences in You > Preferences > Language. • A bit daft, but drafts are now available everywhere you use Slack. Start a message on your computer and finish it on your phone. Snap a photo of a whiteboard sketch, attach it on your phone and finish the message on your computer. • We’ve made it easier to express emotions or, to put it more accurately, send an emoji in Slack. The message input is now accompanied by an emoji button for you to find and select an emoji that best fits the situation. Bug Fixes • Fixed: An unfortunate bug caused the /invite slash command to crash the iPad app. You can now quickly invite people without ending the party. • Fixed: The /giphy slash command stopped working in threads. This may have left your train of thought in tatters as you were unable to weave the right GIF into the conversation at the right time. The bug has been mended and you can “/giphy thimble” in threads to your heart’s content..

Version 21.02.20 22 February 2021

What’s New • Fans of the workspace switcher, take note: First of all, we are flattered you consider yourself a fan of the workspace switcher. Chuffed, even. Second, we’re giving it a refresh, so you can better distinguish your workspaces and switch between them more easily. • For some, search is the heart of Slack. Now, it’s also the feet, because search is moving to its own tab at the bottom of the app. Bug Fixes • Fixed: If a message from an app had a button, and that button had an emoji in it, the emoji would appear like :this: instead of showing the emoji itself. This bug was very :woman-gesturing-no:, and is now fixed..

Version 20.12.10 16 December 2020

What’s New • Sharing files into Slack from outside Slack — say, from your photos app — is now much nicer than before. You’ll see your teammates’ pictures, and their full names, so it’s easy to make sure you’re sending the right file to the right person. Should things have always been this way? Yes! And so they are. Bug Fixes • Fixed: The “Add a File” button will now work as you might have expected it to, adding files aplenty to your channels and DMs. • Fixed: Folks who choose to auto-collapse images in Slack were occasionally seeing black squares in the place of delightful GIFs. No more! Now your GIFs will surprise, delight, and inspire, at least as much as any one GIF can. • Fixed: Tapping and holding on emoji reactions now shows you the list of people who reacted. This is an improvement on its previous behavior, which was to crash the Slack app entirely..

Version 20.11.21 07 December 2020

Bug Fixes • We tweaked some things too small to notice or too difficult to explain. We’ll return you to your regular, more interesting types of release next time (we hope)..

Version 20.11.20 30 November 2020

Bug Fixes • Fixed: For the briefest of moments after opening Slack, DMs would sometimes appear unread even if there wasn’t a new message. It was so quick, you might not have noticed, but we fixed it anyway. • Fixed: Sometimes, if you opened the description of an app in Slack, you might encounter some ~strangely~ *formatted* _text_. These app descriptions now appear beautifully formatted, as the developers intended. • Fixed: When you step away from your computer to enjoy a sandwich, drink some water, or just stare into the middle distance for a while, you can now tell Slack how long to wait before sending your notifications to your mobile device. Take your time..

Version 20.11.10 09 November 2020

Bug Fixes • Fixed: If you were invited to an audio chat and accepted the invite on desktop, sometimes the mobile app continued to ring. It’s not your alarm, that was us. We’re very sorry for the extra ringing in your ears, and now things are back to normal. • Fixed: Your app may have crashed while you were in the middle of formatting a message that had hyphens and spaces. We fixed this, so you can practice proper punctuation without pesky interruptions..

Version 20.10.20 27 October 2020

Bug Fixes • Fixed: We can’t think of any references, cultural or otherwise, that involve swiping left. But now that it’s working properly again, you can swipe left to see the most recent channel. • Fixed: On some phones, the emoji keyboard blocked the message input field, which was very frowny face. We’ve remedied the situation so now you can both write and emote in your input field, which is very smiley face..

Version 20.10.10 19 October 2020

What’s New • Slack is now available in Korean, which means you can finally DM your favorite BTS member! That was a joke, please do not do that. Bug Fixes • We came up with custom emoji so you could express yourself in Slack. What we did not mean to do was cut off the end of a message from a bot if it contained a custom emoji. We’ve fixed that—so express away!.

Version 20.09.20 05 October 2020

What’s New • Maybe you’ve heard of Slack Connect, which reduces countless back-and-forth emails by letting you add partners, clients or vendors to a channel. Now, if your organization allows it, you can add another company to a new channel straightaway in the mobile app. Bug Fixes • Fixed: A picture is worth a thousand words. None of those words should be “This content can’t be displayed,” which was the case for some linked images in Slack. Images should now appear as intended, their word count fully intact. • Fixed: Sometimes Slackbot or an app will send a message that is for your eyes only. A secret missive from the cybersphere. For some users, they were unable to copy the text of that message. This is now fixed, and you’re all free to copy the ephemera as you see fit. • Fixed: Before, when you set a channel’s topic, we notified everyone with a message that ended with an extra period. We shouldn’t change punctuation rules just for kicks, and will no longer pepper these messages with prolific periods..

Similar app Problems
✓ Slack Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your slack app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.