Is FedEx Mobile not working / having issues for you?

APP NAME

FedEx Mobile

VERSION

7.10.0

APP WORKING?

Recently reported problems with FedEx Mobile within the last 24 hours
Common FedEx Mobile App Problems and Troubleshooting Steps
My FedEx Mobile app is not updating properly in my phone
I have a problem with FedEx Mobile!
FedEx Mobile Developer Updates

Recently reported problems with FedEx Mobile within the last 24 hours

Not Working4%

Loading Problem97%

Installation Issue81%

FedEx Mobile App Status (April 2024)

If you are having trouble with the FedEx Mobile app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name	FedEx Mobile
App Category	Business
Developer	FedEx
Relase Date	10 November 2015, Tuesday
Last Update	16 February 2024, Friday
Compatibility	IOS 15.0 or later

Common FedEx Mobile App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
If the app still does not work, you can try installing older versions of the app.

Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.

My FedEx Mobile app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

The FedEx Mobile app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having FedEx Mobile login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

Check if the FedEx Mobile server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
Verify that your wifi or mobile data connection is working properly.
Ensure that you are using the correct login credentials. Double check the details you are entering.
If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
If you see error message, check if your account has been banned or deactivated.

I have FedEx Mobile app installation issues

There seems to be some issues with the installation of the FedEx Mobile app. To resolve this, please follow these steps:

Ensure that your wifi or internet connection is stable.
Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.

My FedEx Mobile app is not updating properly in my phone

In order to ensure that you are able to update the FedEx Mobile app, please take the following steps:

Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with FedEx Mobile

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

Verify that the volume on your phone is not turned down or muted.
Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
Make sure that your phone has enough storage space to download the videos.
Check if the app is compatible with your operating system version.
Check that your phone is not running on low-power mode.

FedEx Mobile app notifications are not working properly

If you are not receiving notifications for the FedEx Mobile app, you can check the app's notification settings by following these steps:

Go to the "Apps" section on your device. Locate the "FedEx Mobile" app.
Check the notification settings to see if they are enabled. If they are not, please enable them.
If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.

Please wait! FedEx Mobile app comments loading...

I have a problem with FedEx Mobile!

Are you experiencing issues with the FedEx Mobile app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

FedEx Mobile Developer Updates

Version 7.10.0 16 February 2024

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • A new name for the all-in-one tracking experience "Shop and Track” • More secure login with two-factor authentication • Design enhancements and bug fixes to give you a smooth app experience.

Version 7.8.0 06 November 2023

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • A fresh redesign that allows you to see your account number in the app • New search functionality for Mobile Beta • Bug fixes and design enhancements to give you a smooth app experience.

Version 7.6.0 05 September 2023

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • Updates that help you track your package better • Bug fixes and design enhancements to give you a smooth app experience.

Version 7.4.1 26 June 2023

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • Bug fixes, design enhancements, and other ongoing performance upgrades.

Version 7.4.0 31 March 2023

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • New setup experience for new app user • Tracking Summary Enhancements • Brand new location options • New payment feature that allows card scanning • Bug fixes, design enhancements, and other ongoing performance upgrades.

Version 7.3.0 15 February 2023

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: • International Shipping Improvements • New live GPS tracking for packages out for delivery • Improvement to shipping Augmented reality feature that helps you measure your package dimensions from your phone • New Capability to track with Siri • Bug fixes, design enhancements, and other ongoing performance upgrades.

Version 7.1.0 07 November 2022

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades: •Location map enhancements •New functionality to track using voice •Local push notifications •FedEx Delivery Manager updates •New capability that allows recipients to edit delivery address •Tracking summary design changes •Updated customer service numbers •Virtual assistant chat updates •Bug fixes, analytics, optimization, and other ongoing performance upgrades.

Version 7.0.0 18 October 2022

Thank you for choosing the FedEx® Mobile app! We are always making quality updates to give you the best app experience possible.
Here are some of our latest upgrades:
• Bug fixes, design enhancements, and other ongoing performance improvements.

Version 6.21.0 05 August 2022

Thank you for choosing the FedEx® Mobile app. Here is what you will find in this release:	• FedEx Delivery Manager® logged in users will be able to see photo of their residential delivery on the tracking summary page available after August 22nd, 2022	• New shipping self service capabilities which include dispute delivery, return shipment to shipper, and redirect package to hold	• Guest user enhancement with a simple redirect to hold flow and secure QR code package release functionality	• Bug fixes, design enhancements, and other ongoing performance upgrades.

Version 6.20.0 29 June 2022

Thank you for choosing the FedEx® Mobile app. Here is what you will find in this release: • New capability to sign for package on your Apple Watch® • Analytic and optimization work.

Version 6.19.0 21 April 2022

Thank you for choosing the FedEx® Mobile app. Here is what you will find in this release: • Shipping redesign page to combine “From” and “To” screens. • New delivery customization done on Apple Watch. • Email label updates in the shipping flow. • Integrate mobile phone address book when creating a shipment..

Version 6.18.1 03 March 2022

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.16.1 30 November 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.15.0 31 October 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Shipper enabled edits for an already created shipping label • Anonymous tracking for our tracking widget • Recipient address and problem resolution self-service access • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.14.0 01 September 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Get our tracking widget to track your package at a glance from your phone's home screen. Just touch and hold the home screen, click the + and search for FedEx. • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.12.0 24 June 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Additional support content for international shippers • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.9.0 12 April 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • International shipping enhancements for commodity profiles and country list • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.7.0 01 March 2021

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.5.0 02 November 2020

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • View or cancel a scheduled pickup • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.4.0 12 October 2020

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Chat assistance added for Australia and Taiwan • Support Arabic and Hebrew languages • Bug fixes, design enhancements and other ongoing performance improvements.

Version 6.3.0 28 August 2020

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.
Here is what you will find in this release: • Bug fixes, design enhancements and other ongoing performance improvements.

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