Is Shopify - Your Ecommerce Store not working / having issues for you?

APP NAME
Shopify - Your Ecommerce Store
VERSION
9.150.0
APP WORKING?

Recently reported problems with Shopify - Your Ecommerce Store within the last 24 hours

Not Working62%
Login Issue13%
Loading Problem12%
Installation Issue24%

Shopify - Your Ecommerce Store App Status (April 2024)

If you are having trouble with the Shopify - Your Ecommerce Store app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Shopify - Your Ecommerce Store
App Category Business
Developer Shopify Inc.
Relase Date 12 May 2010, Wednesday
Last Update 04 March 2024, Monday
Compatibility IOS 15.0 or later

Common Shopify - Your Ecommerce Store App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Shopify - Your Ecommerce Store app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Shopify - Your Ecommerce Store app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Shopify - Your Ecommerce Store login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Shopify - Your Ecommerce Store server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Shopify - Your Ecommerce Store app installation issues

There seems to be some issues with the installation of the Shopify - Your Ecommerce Store app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
shopify - your ecommerce store not working image-1
shopify - your ecommerce store not working image-2
shopify - your ecommerce store not working image-3
shopify - your ecommerce store not working image-4

My Shopify - Your Ecommerce Store app is not updating properly in my phone

In order to ensure that you are able to update the Shopify - Your Ecommerce Store app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Shopify - Your Ecommerce Store

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Shopify - Your Ecommerce Store app notifications are not working properly

If you are not receiving notifications for the Shopify - Your Ecommerce Store app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Shopify - Your Ecommerce Store" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Shopify - Your Ecommerce Store app comments loading...

I have a problem with Shopify - Your Ecommerce Store!

Are you experiencing issues with the Shopify - Your Ecommerce Store app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Shopify - Your Ecommerce Store Developer Updates

Version 9.150.0 04 March 2024

Thanks for using Shopify! We update our app regularly. This update includes bug fixes and performance improvements. Having problems? We’d love to know more about what could have made your experience better. You can reach us for 24/7 support at our Help Center at help.shopify.com.

Version 9.141.0 18 December 2023

Thanks for using Shopify! We update our app regularly. This update includes bug fixes and performance improvements. Having problems? We’d love to know more about what could have made your experience better. You can reach us for 24/7 support at our Help Center at help.shopify.com.

Version 9.134.0 30 October 2023

• Update: When viewing a list of your products, your sort preference will be remembered. • Update: We made it easier to add or edit shipping, category, type, vendor, and tag information. • Update: We improved the store switcher so that stores are grouped by organization for eligible Plus merchants..

Version 9.125.0 28 August 2023

Thanks for using Shopify! We update our app regularly. This update includes bug fixes and performance improvements. Having problems? We’d love to know more about what could have made your experience better. You can reach us for 24/7 support at our Help Center at help.shopify.com.

Version 9.118.0 05 July 2023

Thanks for using Shopify! We update our app regularly. This update includes bug fixes and performance improvements. Having problems? We’d love to know more about what could have made your experience better. You can reach us for 24/7 support at our Help Center at help.shopify.com.

Version 9.109.0 01 May 2023

• Bug fix: We fixed an issue on the Pick a Plan screen that would show an error message when no errors occurred. • Bug fix: We fixed an issue that would cause some screens to be incorrectly launched in a browser..

Version 9.100.0 27 February 2023

• Update: We heard your feedback and updated the inventory screens to display Available quantities by default instead of On hand quantities. Also, you can now edit both the Available and On hand states. • Bug fix: We updated the account deletion flow to prompt store owners to deactivate shops before deleting. • Bug fix: We fixed an issue where embedded apps stop working after dismissing a recurring charge flow when mobile optimization is enabled..

Version 9.92.1 13 December 2022

• Update: We updated the notification settings to show descriptions for some notification topics. • Bug fix: We fixed an issue where apps would not work properly after being idled for a minute..

Version 9.88.0 31 October 2022

• New feature: We made it easier to find what you're looking for. You can now narrow your search across the app to products, orders, and customers. • Bug fix: Date and currency formatting has been fixed for languages beyond English..

Version 9.79.0 29 August 2022

• Update: We added security related push notifications to notify merchants when sensitive actions have been taken on their account. • Update: We added Shopify Mobile as a supported method for multi-factor authentication. • Update: We added an Account Notifications settings screen to toggle security update notifications and multi-factor authentication notifications. • Bug fix: We fixed an issue where the save button would become unresponsive when unarchiving a product. • Bug fix: We fixed an issue where new merchants were unable to interact with parts of the app..

Version 9.70.0 27 June 2022

• Bug fix: We fixed an issue in order details where staff members with limited application permissions wouldn't see any of the apps they had access to..

Version 9.63.0 02 May 2022

• Bug fix: We fixed an issue so only staff members with the appropriate permissions can see in-context analytics..

Version 9.54.0 28 February 2022

• Update: You can now add or remove tags from multiple customers simultaneously..

Version 9.46.0 13 December 2021

• You can now upload USDZ files that are up to 500mb in size to products..

Version 9.42.0 01 November 2021

• Bug fix: We fixed an issue that sometimes stopped product shipping details from being copied into new product variants. • Bug fix: We fixed an issue that sometimes removed the option to archive and unarchive products from the product menu. • Bug fix: We fixed an issue that sometimes applied product variant inventory changes to the incorrect product variants. • Bug fix: We fixed a crash that affected filtering products based on vendors. • Bug fix: We fixed a crash that affected the inventory scanner in certain scenarios..

Version 9.34.0 30 August 2021

• New feature: Search, sort, and filter product/variant available inventory counts on a per location basis. • Update: Sort and filter inventory transfers. • Update: View and edit rating metafields for your products and variants. • Update: See frequently used and closest matching carriers when entering tracking details..

Version 9.27.0 05 July 2021

• New feature: You can now easily share order information with your staff. • Update: We've made it simpler and faster to purchase shipping labels when shipping from U.S. and Canada. • Bug fix: We fixed an issue preventing you from searching for products when adding items in draft orders..

Version 9.18.1 05 May 2021

• Bug fix: We fixed an issue with the online store editor that sometimes caused the app to crash. 9.18.0 Updates • Update: Watch complications are now available to get quick access to your store's sales and sessions. • Update: We made the image picker snappier, so you can update your products faster. • Bug fix: We fixed an issue with product images that sometimes caused the app to crash when there were very many high quality images..

Version 9.9.0 02 March 2021

• Update: Vimeo videos can now be embedded in product media. • Update: Access your customers' saved addresses when editing the shipping address of an order..

Version 9.1.4 18 December 2020

• Bug fix: We fixed an issue that prevented you from accessing your store. • Bug fix: We fixed an issue where selecting tags for orders, draft orders and customers wouldn’t work consistently..

Version 9.1.3 14 December 2020

• Bug fix: We fixed an issue that caused order details to show tips and original order amount in the wrong currency for multi-currency orders. • Bug fix: We fixed an issue that caused landscape product photos to be cropped incorrectly. • Bug fix: We fixed an issue where order details would show incorrect payment information for certain orders..

Version 9.1.2 07 December 2020

• Bug fix: We fixed an issue that sometimes caused a crash when attaching images to a timeline comment • Bug fix: Live view is now presented full screen on iPad.

Version 9.1.1 18 November 2020

• Bug fix: We fixed a crash that would sometimes stop you from previewing photos on iPad. • Bug fix: We fixed a crash that would sometimes occur when you launch the app. • Update: You can now manage returns directly from the Orders screen, making it easier to fulfill, edit, refund, or return an order from one central location. • Bug fix: We fixed a crash that would sometimes stop you from adding media to products on iPad. • Bug fix: We fixed a crash that would sometimes occur when taking a product photo..

Version 9.0.0 02 November 2020

• Update: The app has a new look and feel inspired by feedback from merchants, including updated colors, simplified illustrations, and a cleaner design. The goal with these updates was to make the powerful tools and features across Shopify feel more approachable and accessible for everyone to use. • Update: You can now use draft, active, and archived statuses to manage and organize your products as you're creating new ones, making them available for sale, or retiring the ones you no longer sell. • Update: Subscription plans can now be configured on the Product and Variant screens. • Update: You can now collect payment on orders with outstanding balances. • Update: You can now manage prepaid and pay-per-delivery subscription orders. • Update: Discounts can now be applied to subscription orders. • Update: You can now manage customers’ payment methods for recurring payments, and see subscription information on the customers screen. • Update: You can now swipe left to right on a product in a list to instantly add media to it. • Bug fix: We fixed a crash that occurred when adding photos from your library to your products. • Bug fix: We fixed a crash that occasionally occurred when opening order notifications..

Version 8.83.0 26 October 2020

• Update: You can now take photos in landscape mode. • Update: You can now apply auto exposure when taking photos. • Update: We redesigned the Media card on the product detail screen. • Bug fix: We fixed a crash that would sometimes occur when when tapping the camera to focus. • Bug fix: We fixed an issue that sometimes caused media to appear blurry when selecting from your camera roll. • Bug fix: We fixed an issue that prevented you from selecting media from your camera roll in landscape mode. • Bug fix: We fixed an issue with editing discounts on iOS 14..

Version 8.80.0 05 October 2020

• Update: Improved camera support for adding product media within the app including video, more aspect ratios for photos, and access to grid and zoom functions. • Bug fix: We fixed an issue that caused problems with the inventory scanner. • Bug fix: Shipment details are now shown for fulfilled items in all cases. • Bug fix: Scrolling on the home screen no longer causes stuttering..

Similar app Problems
✓ Shopify - Your Ecommerce Store Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your shopify - your ecommerce store app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.