Is PET Pocket Wide not working / having issues for you?

APP NAME
PET Pocket Wide
VERSION
20.43
APP WORKING?
  1. Recently reported problems with PET Pocket Wide within the last 24 hours
  2. Common PET Pocket Wide App Problems and Troubleshooting Steps
  3. My PET Pocket Wide app is not updating properly in my phone
  4. I have a problem with PET Pocket Wide!
  5. PET Pocket Wide Developer Updates

Recently reported problems with PET Pocket Wide within the last 24 hours

Not Working78%
Login Issue95%
Loading Problem90%
Installation Issue64%

PET Pocket Wide App Status (April 2024)

If you are having trouble with the PET Pocket Wide app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name PET Pocket Wide
App Category Business
Developer Orange Enterprises, Inc.
Relase Date 13 June 2019, Thursday
Last Update 24 October 2023, Tuesday
Compatibility IOS 11.0 or later
Umidigi A7 Pro

Common PET Pocket Wide App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My PET Pocket Wide app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The PET Pocket Wide app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having PET Pocket Wide login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the PET Pocket Wide server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have PET Pocket Wide app installation issues

There seems to be some issues with the installation of the PET Pocket Wide app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My PET Pocket Wide app is not updating properly in my phone

In order to ensure that you are able to update the PET Pocket Wide app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with PET Pocket Wide

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

PET Pocket Wide app notifications are not working properly

If you are not receiving notifications for the PET Pocket Wide app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "PET Pocket Wide" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

I have a problem with PET Pocket Wide!

Are you experiencing issues with the PET Pocket Wide app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

PET Pocket Wide Developer Updates

Version 20.43 24 October 2023 
* Add milliseconds in export file-name
* Piece-out, Crew Piece-out: Use last Time-in or Crew Time-in Job's default number of Pieces
* Pallet Entry: Correct QR Code generation.
* When there are no default pieces defined, leave pieces empty in Piece-out and Crew Piece-out screens.
Version 20.42 03 October 2023 
* Piece-out Receipt format 5: Prints single copy * Add new Receipt Type: Format 6 (Similar to Format 5 and prints double) * Piece-out print format 5 and 6: Fix printing employee ID and Name * Piece-out screen: Fix use of preference 'Piece Traceability Code only' * Fix early return from meal check: Meal time-in has seconds, Meal-end has no seconds * Fix check for Missing Meal during return from meal when the Missing Meal alias is set * Start Break and End Break: Play success sound only once * Allow scanning with Bluetooth scanner on Load-transfer screen * Corrected Identical Time-in check * Corrected bugs in Kiosk mode * Corrected carry over of Can not work Job * Piece Traceability Only: Add Optional * Corrected Load Transfer * Corrected crash in Start Meal, Break.
Version 20.39 31 July 2023 
* Work Order changes
* Fixes in Crew breaks and Meals
* Fixes in Employee breaks and Meals
* Piece-out Print Format 5
* Pallet Screen generate QR Code
* Pallet Screen read QR Code.
Version 20.38 02 June 2023 
* Fix crash on iOS 12.
Version 20.30 14 December 2022 
* Added the “Employee Time Cards” Screen.
* Corrected Load Transfer of a Piece-out record with Traceability code
* Added more details to error Logs when Time-In, Time-out, Piece-out, Verification, or Break-card insert fails.
* Playing error sound when Time-in fails to save.
* The top of the Main Screen includes the device’s web address and version as title..
Version 20.08 04 October 2022 
* Correction of creation of Signature card
* Saving Time-out with questions: Preventing App crash when saving time-out questions in some scenarios.
* Question screen: Increasing the available number of questions to 7 when each question includes 2 lines.
* Crew End Break, Crew Start Meal, and Crew End Meal	- Job is read only.	- Removal of unnecessary items (Ranch, Field, Job, Equipment).
* Added details to notification to Orange of import or export errors.
* Redesign of Print Receipt screen
* Added new screens	- Crew End Break, its Alias is "Menu: Crew End Break".	- Crew Start Meal, its Alias is "Crew Start Meal".	- Crew End Meal, its Alias is "Crew Start Meal". - Employee Start Break - Employee End screens
* The screens are added to the Main Menu of the device by setting to their corresponding Alias a value other than "None".
* Correct Anonymous Workers Time-In, Time-out.
Version 20.06 16 August 2022 
* Accept only Alphabets and Digits in sticker code
* Print Receipt by Crew
* Total Pieces generated on device
* Correct saving Non-labor card.
Version 20.04 11 July 2022 
* Allowing dropdown selection of employee manually always in - Assign NFC - Assign RFID - Assign Sticker Roll
* User must click on the Save button to save the record in - Assign NFC - Assign RFID.
Version 20.01 30 March 2022 
* Time-in Screen: - Hide Equipment when Equipment-alias is none - Use preference 'Activate All Items on Time In screen'
* Kiosk Screen: - Clear Ranch, field, job, Crew if no carryover and Time-out - Allow scanning Crew
* Assign Roll screen: Play scan sound
* Non labor screen: Check Field Job compatibility.
Version 19.98 18 November 2021 
1. Show error message in “Start Meal” and “End Meal” screens when the “Meal Job” Preference is not set.
2. Allow return from meal, even when “Paid Break Job” preference is not set.
3. Consider different Equipment when checking for two consecutive identical Time-in records..
Version 19.96 02 November 2021 
* Correction of the procedure to update the database when older version was installed but was not used.
* Prevent early day start in all modes of Time-in.
* When scanning a barcode and the employee not found, include the scanned barcode in the error message.
* Kiosk Mode: - Correct the procedure for exiting the Kiosk Mode when the Default Screen is Kiosk. - Show error for 5 seconds when preference 'Duration of Previous Number of Pieces Display' is empty.
* Implement the preference “Default start screen” for the options of Time-In Time-Out, Piece-out , Job-Card, Paid-Break-card, Crew-In, Crew-Out, Crew-Piece-out, Load, Assign Roll and Measurement.
* Time-in Screen: Correct handling of the “At Work” button according to the “At Work” alias. If None the button is not displayed, If the Alias is empty we use the default of “At Work”
* iOS 15: Preventing crash when saving Non Labor record..
Version 19.94 09 September 2021 
* Delete sync data only if backup file creation is successful * Fix checking the status of exporting data to webserver * Check for Key nil exception in Display Pieces screen * Sync Data from Main Menu: Show error if export fails and do not import new data.
Version 19.92 17 June 2021 
* Show Info button on Kiosk screen. Allow entering admin password to exit to main view.
* Do not import files in parallel.
Version 19.86 21 December 2020 
1. Fix: DeletePreviousDataFrequency procedure.
2. Check for duplicate Time Ins
3. Added Memo column to Piece Out.
4. When using Start Lunch or End Lunch Traceability code is not required
5. Fix: Return from lunch does not ignore time in to break..
Version 19.80 04 October 2020 
1. Added new column Memo to Crew PieceOut screen.
2. Filter Job in Time In and Case Load with Field Crop.
3. Added new preference RequireTraceabilityCodeInTimeIn.
4. Added new buttons StartLunch, EndLunch, StartCrewBreak to main menu.
5. Added palette count in piece out screen.
6. Added TimeIn Questions.
7. Fix QR code for Load..
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âś“ PET Pocket Wide Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your pet pocket wide app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.