Is EcMobile not working / having issues for you?

APP NAME
EcMobile
VERSION
1.2.107
APP WORKING?

Recently reported problems with EcMobile within the last 24 hours

Not Working35%
Login Issue54%
Loading Problem93%
Installation Issue65%

EcMobile App Status (March 2024)

If you are having trouble with the EcMobile app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name EcMobile
App Category Business
Developer E-Courier, Inc.
Relase Date 16 February 2013, Saturday
Last Update 26 February 2024, Monday
Compatibility IOS 10.0 or later

Common EcMobile App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My EcMobile app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The EcMobile app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having EcMobile login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the EcMobile server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have EcMobile app installation issues

There seems to be some issues with the installation of the EcMobile app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
ecmobile not working image-1

My EcMobile app is not updating properly in my phone

In order to ensure that you are able to update the EcMobile app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with EcMobile

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

EcMobile app notifications are not working properly

If you are not receiving notifications for the EcMobile app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "EcMobile" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! EcMobile app comments loading...

I have a problem with EcMobile!

Are you experiencing issues with the EcMobile app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

EcMobile Developer Updates

Version 1.2.107 26 February 2024

If Create Event validation is enabled, add option to display Stop2 See, Container Reference.

Version 1.2.103 01 November 2023

Fixed crash on iPad.

Version 1.2.101 21 August 2023

In Create Event, filter Event Reasons by Customer, Site, Service..

Version 1.2.99 15 May 2023

-Fix bug that caused valid reference checking to not work in Create Event. - In Create Event, add separate options to display route after event is created, and in Missing References. - Add option to set piece alias in Create Event..

Version 1.2.97 01 May 2023

- Add "Reset Password" button on Setup tab of Login screen. - Fix incorrect timestamps on iOS devices when configuration is set to ignore device clock..

Version 1.2.92 06 February 2023

- Add ability to change password - Add option to exempt stops from proximity checks.

Version 1.2.89 11 October 2022

Fixed bug that caused the Back button to be partially covered up by the status bar on iPhone X and later models.

Version 1.2.85 21 July 2022

- Fixed bug that didn't show phone number on Jobs screen in Stop Detail - Added option to show count of remaining pieces to scan in Create Event - Added Code 93 to Scandit.

Version 1.2.79 02 March 2022

- Fix bug that caused scanning a new container to fail in Create Event. - Fix bug that didn't save DocumentScan license if app was killed. - Fix bug that failed to scan second document. - Fix bug that failed to set POD date if device locale doesn't use "/" for date separator. - Add option to set AttachInvoice flag on documents scanned by mobile..

Version 1.2.72 16 August 2021

Add option to send an event when phone number is tapped..

Version 1.2.70 10 May 2021

Add "ZXing for LiDAR devices" option in Settings.

Version 1.2.66 15 February 2021

Display EULA when launch app for first time.

Version 1.2.61 27 October 2020

- Add option to allow only pre-defined POD names. - Add customer code to Create Event validate filter. - Strip non-printing ASCII control characters from Scandit barcode scans..

Version 1.2.59 16 September 2020

Add option to display driver code in Create Event.

Similar app Problems
✓ EcMobile Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your ecmobile app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.