Is Planning Center Services not working / having issues for you?

APP NAME

Planning Center Services

VERSION

6.9.0

APP WORKING?

Recently reported problems with Planning Center Services within the last 24 hours
Common Planning Center Services App Problems and Troubleshooting Steps
My Planning Center Services app is not updating properly in my phone
I have a problem with Planning Center Services!
Planning Center Services Developer Updates

Recently reported problems with Planning Center Services within the last 24 hours

Not Working78%

Loading Problem47%

Installation Issue20%

Planning Center Services App Status (June 2026)

If you're experiencing difficulties with the Planning Center Services app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name	Planning Center Services
App Category	Business
Developer	Ministry Centered Technologies
Relase Date	26 August 2009, Wednesday
Last Update	18 May 2026, Monday
Compatibility	IOS 15.1 or later

Common Planning Center Services App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
If the app still does not work, you can try installing older versions of the app.

Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.

My Planning Center Services app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

The Planning Center Services app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Planning Center Services login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

Check if the Planning Center Services server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
Verify that your wifi or mobile data connection is working properly.
Ensure that you are using the correct login credentials. Double check the details you are entering.
If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
If you see error message, check if your account has been banned or deactivated.

I have Planning Center Services app installation issues

There seems to be some issues with the installation of the Planning Center Services app. To resolve this, please follow these steps:

Ensure that your wifi or internet connection is stable.
Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.

My Planning Center Services app is not updating properly in my phone

In order to ensure that you are able to update the Planning Center Services app, please take the following steps:

Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Planning Center Services

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

Verify that the volume on your phone is not turned down or muted.
Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
Make sure that your phone has enough storage space to download the videos.
Check if the app is compatible with your operating system version.
Check that your phone is not running on low-power mode.

Planning Center Services app notifications are not working properly

If you are not receiving notifications for the Planning Center Services app, you can check the app's notification settings by following these steps:

Go to the "Apps" section on your device. Locate the "Planning Center Services" app.
Check the notification settings to see if they are enabled. If they are not, please enable them.
If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.

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I have a problem with Planning Center Services!

Are you experiencing issues with the Planning Center Services app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Planning Center Services Developer Updates

Version 6.9.0 18 May 2026

What’s New:
- Volunteer Replacements — Life happens! Now when a volunteer declines, they can find their own replacement instead of leaving that job to you. Less chasing, more worshiping.
- Song & Item Leader Assignments — You can now assign leaders to specific songs and items in your order of service. The right person for the right moment, every time.
- View All Leader Assignments — Ever wonder who’s leading what? A new menu option on the Plan lets you see ALL Leader assignments from the order and the media player, not just your own. No more guessing who’s leading that song. 10,000 more reasons to celebrate.
Fixes:
- Teams were playing hide and seek when accessed from your Profile, we found them. No more errors..

Version 6.7.10 12 March 2026

- Chat Improvements.

Version 6.7.3 17 December 2025

Improvements in Chat
- Reactions should remain on messages and threaded messages, even after they have been edited
- Notifications and badge counts based on your preferred app settings.

Version 6.6.0 17 October 2025

Introducing THREE new views in the Media Player AND new ways to rehearse without interruption!
The updated Media Player brings lyrics, files, and notes directly into your playback experience, so you can stay focused on preparing for your service without constantly switching between screens.
• LIST
While continuing to navigate your worship playlist, you’ll now experience automatic scrolling that keeps the currently playing song visible so you always know where you are in the service’s setlist. Get lost in worship while still knowing where you are.
• SONG
View complete song details including full-size album artwork and metadata while listening, giving you quick context about what’s playing during your rehearsal. I mean, you get the picture.
• LYRICS
Follow along with lyrics as your song plays, keeping you on track during practice sessions. It’s not karaoke, but close.
• DOCS
Access all your sheet music, chord charts, and reference documents attached to each song right where you need them for rehearsal preparation. Accessing all the files is a breeze, but getting everyone to practice in key is the real chord-ination.
• NOTES
View team-specific instructions and item notes (like who’s leading, audio scenes, or lighting cues) so important service details stay visible while you practice. This will help shed some light on the more notable things in your service.
• PERSISTENT PLAYBACK CONTROLS
Now, you’ll always have the playback controls within reach, as you switch between these new tabs in the media player. You can pause, you can play, you’ll be skipping to this new improvement.
• MINI PLAYER HEADER
Always have a reference of which song you are listening to, as you switch between the new tabs. This way, no matter where you are, you have a heads up and won’t miss a beat..

Version 6.4.1 18 August 2025

• Behind the scenes improvements to the Chat experience.

Version 6.3.2 21 May 2025

** Important fix for some users who will not have access to the Plan when selecting it from the My Schedule screen **
Also included in this version
• Fixes an issue where some people were being sent to the Songs tab instead of the Plan, when selecting a plan date from the Schedule tab.
• Fixes an issue where Live was not launching unless you were viewing the Order tab of the Plan
• Fixes an issue where Live would show an error screen if you had locked your device or had left the • Services app for over 5 minutes.
• Other general fixes and improvements.

Version 6.1.4 04 March 2025

FIXED
• When a plan occurs across multiple days, the day of the week wasn't displaying next to the team name on the Plan, which made it hard to know who was volunteering on what day.
• YouTube videos weren't playing correctly in a Conversation in Chat..

Version 6.1 09 December 2024

NEW! 
Chat settings for notification-management and conversation-filtering:
• Set whether you prefer to get your Chat notifications to the Services app or Church Center app
• Get to the chats you need to see faster, by filtering your Chat conversations by Teams you are part of in Services, or the Groups you are a member of.
OTHER
• Bug fixes and quality improvements.

Version 6.0.21 08 October 2024

New in 6.0.21
• Performance improvements when using the "Mark as Read" option in the notifications screen.
Have any questions? Use the app's built-in "Help" to email us details..

Version 6.0.16 06 August 2024

- Chat: Ability to Freeze Chat Messages
- Fixes a bug where a Plan appeared to be constantly "Loading".
Have any questions? Use the app's built-in "Help" to email us details..

Version 6.0.9 29 May 2024

New in 6.0.9
• Fixed: When adding a person to the schedule, they weren't showing up without pulling to refresh the Plan
Have any questions? Use the app's built-in "Help" to email us details..

Version 5.12.1 11 March 2024

New in 5.12.1
• Fixes a crash related to viewing times on My Schedule
• Fixes a crash related to viewing Media and using the filter + search in the Media index
• Fixes a crash for devices running iOS 12
• Fixes an issue for some people, where RehearsalMix song tracks with the same filename would only play 1 track for multiple songs in the plan
Have any questions? Use the app's built-in "Help" to email us details..

Version 5.12.0 14 November 2023

New in 5.12.0
• When you are viewing a song, the "Schedule" tab now shows the 3 most recent and all upcoming plans it has been added to. It's one of the best ways to see what was, and is, and is to come.
Have any questions? Use the app's built-in "Help" to email us details..

Version 5.11.1 08 August 2023

• Fixes some occasional crashers we've discovered in the Plan and Song views
New in Version 5.11
- We're doing a little bit of redecorating in order to pave the way for some other features coming to the Services app this year. Now from a Plan, the way you filter the Teams and Times views has been slightly changed. You will still get the same results (My Teams/Times or All Teams/Times) when using these filters, however the toggles have been moved from the header into the screen that displays that information.
- If you have the Playback app by MultiTracks.com installed on your device, you can now go to a Plan in Services, tap the Share icon, and see an option to, "Open in Playback". This will launch Playback app and take you directly to the menu where you can load that specific Plan's Setlist..

Version 5.10.2 13 June 2023

New in Version 5.10
MEDIA PLAYER "SONG VIEW"
The Media Player keeps getting better. With this update, we've added a brand new "Song View" to show you what is currently playing.
• You'll see this new view the next time you launch the player.
• To switch to the Playlist View, tap the Playlist button at the bottom right of the player.
• The app will also remember which view you used last.
Have any questions? Use the app's built-in "Help" to email us details..

Version 5.9.5 21 March 2023

What's new in 5.9.5
Fixed: 
• Errors should no longer pop up when adding Song items to your Plans.
• Now you can see the Decline Reason for a scheduled person when it had been caused by them adding a Blockout Date with a reason included.
• The Scheduler widget will now take you to the Plan instead of dropping you off on the My Schedule page.
Have any questions? Use the app's built-in "Help" to email us details..

Version 5.9.2 18 January 2023

• Fixed a few crasher bugs
• Adds support for an upcoming feature that is currently in the works
New in 5.9
The Media Player's Playlist view has fully refreshed design!
• Now styled with a Light Mode, in addition to Dark Mode
• Album artwork from songs linked to a Popular Recording will display for song files
• The Keys of each song display in a green circle, just like the Order screen
• Includes an Airplay button at the bottom of the screen
Have any questions? Use the app's built-in "Help" to email us details.
Enjoying the app? Let us know by leaving a review!.

Version 5.8.13 08 November 2022

What's New in Version 5.8.13
HELP LINKING ACCOUNTS
• We've added an option to help you link accounts during the logout process, so you can switch between them instead of always needing to log out.
Enjoying the app? We’d love a review!
Have any questions? Use the app's built-in "Help" to email us so we can write back. Each bug fix in this release was submitted by someone like you!.

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