Is Snapchat not working / having issues for you?

APP NAME
Snapchat
VERSION
12.75.0.37
APP WORKING?

Recently reported problems with Snapchat within the last 24 hours

Not Working25%
Login Issue7%
Loading Problem9%
Installation Issue100%

Snapchat App Status (February 2024)

If you are having trouble with the Snapchat app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Snapchat
App Category Photo & Video
Developer Snap, Inc.
Relase Date 13 July 2011, Wednesday
Last Update 26 February 2024, Monday
Compatibility IOS 12.4 or later

Common Snapchat App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Snapchat app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Snapchat app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Snapchat login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Snapchat server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Snapchat app installation issues

There seems to be some issues with the installation of the Snapchat app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Snapchat app is not updating properly in my phone

In order to ensure that you are able to update the Snapchat app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Snapchat

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Snapchat app notifications are not working properly

If you are not receiving notifications for the Snapchat app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Snapchat" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Snapchat app comments loading...

I have a problem with Snapchat!

Are you experiencing issues with the Snapchat app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Snapchat Developer Updates

Version 12.75.0.37 26 February 2024

Bug fixes.

Version 12.65.1.0 21 December 2023

We’ve cleaned up a few things, but they’re pretty minor. You can go back to sending your friends Snaps of today’s look, lunch, and LOLs..

Version 12.57.0.61 26 October 2023

Now you can put your BFF on the pedestal they deserve by pinning them to the top of your chats with Snapchat+!.

Version 12.48.0.58 21 August 2023

Make the most of your mentions by reposting them to your Story. Try it today!.

Version 12.40.0.40 26 June 2023

When was the last time you did something nice for your homescreen? Show your homescreen some love and customize your app icon today with Snapchat+!.

Version 12.31.0.48 24 April 2023

Bug fixes.

Version 12.22.0.31 21 February 2023

Bug fixes.

Version 12.12.1.40 18 December 2022

Bug fixes.

Version 12.05.0.12 24 October 2022

Bug fixes.

Version 11.93.0.37 22 August 2022

Bug fixes.

Version 11.85.0.39 27 June 2022

Bug fixes.

Version 11.76.1.32 25 April 2022

Bug fixes.

Version 11.67.1.37 23 February 2022

Bug fixes.

Version 11.59.0.27 20 December 2021

Bug fixes.

Version 11.51.0.33 25 October 2021

Bug fixes.

Version 11.43.0.23 30 August 2021

Bug fixes.

Version 11.34.1.35 28 June 2021

Bug fixes.

Version 11.25.0.29 27 April 2021

Bug fixes.

Version 11.17.0.38 26 February 2021

Bug fixes.

Version 11.8.1.33 21 December 2020

Bug fixes.

Version 11.8.0.33 15 December 2020

Bug fixes.

Version 11.7.1.51 11 December 2020

Bug fixes.

Version 11.7.0.51 08 December 2020

Bug fixes.

Version 11.6.3.52 25 November 2020

Bug fixes.

Version 11.6.2.52 22 November 2020

Bug fixes.

Version 11.6.0.52 19 November 2020

Bug fixes.

Version 11.5.7.75 16 November 2020

Bug fixes.

Version 11.5.6.75 16 November 2020

Bug fixes.

Version 11.5.5.75 12 November 2020

Bug fixes.

Version 11.5.1.64 09 November 2020

Bug fixes.

Version 11.5.0.64 09 November 2020

Bug fixes.

Version 11.4.5.67 02 November 2020

Bug fixes.

Version 11.4.2.0 28 October 2020

* Introducing Sounds! Add music to your Snaps from our curated catalogue or custom record your own Sounds * We've made a few updates that make getting around Snapchat easier!.

Version 11.4.0.55 26 October 2020

* Introducing Sounds! Add music to your Snaps from our curated catalogue or custom record your own Sounds * We've made a few updates that make getting around Snapchat easier!.

Version 11.3.5.73 19 October 2020

Bug fixes.

Version 10.87.5.79 29 July 2020

Bug fixes.

Similar app Problems
βœ“ Snapchat Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your snapchat app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.