Is PhotoPills not working / having issues for you?

APP NAME
PhotoPills
VERSION
2.13.14
APP WORKING?

Recently reported problems with PhotoPills within the last 24 hours

Not Working10%
Login Issue62%
Loading Problem35%
Installation Issue67%

PhotoPills App Status (March 2024)

If you are having trouble with the PhotoPills app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name PhotoPills
App Category Photo & Video
Developer PhotoPills S.L.
Relase Date 21 March 2013, Thursday
Last Update 27 December 2023, Wednesday
Compatibility IOS 12.0 or later

Common PhotoPills App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My PhotoPills app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The PhotoPills app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having PhotoPills login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the PhotoPills server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have PhotoPills app installation issues

There seems to be some issues with the installation of the PhotoPills app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My PhotoPills app is not updating properly in my phone

In order to ensure that you are able to update the PhotoPills app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with PhotoPills

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

PhotoPills app notifications are not working properly

If you are not receiving notifications for the PhotoPills app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "PhotoPills" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! PhotoPills app comments loading...

I have a problem with PhotoPills!

Are you experiencing issues with the PhotoPills app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

PhotoPills Developer Updates

Version 2.13.14 27 December 2023

- Cameras added: DJI Air 3, Mini 3, Mini 4 Pro. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.13 30 October 2023

- Cameras added: DJI Mavic 3 Pro; Nikon Zf; Apple iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.11 19 June 2023

- Cameras added: Canon EOS R100, PowerShot V10; Fujifilm X-S20; Leica Q3; Nikon Z8; Sony ZV-1 Mark II. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.10 20 April 2023

- Cameras added: DJI Mavic 3 Classic; Leica M11 Monochrom; Pentax K-3 Mark III Monochrome; Sony FX3, ZV-E1. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.8 22 February 2023

- Cameras added: Canon EOS R6 II; Fujifilm X-T5; OM System OM-5; Sony a7R V. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.7 29 November 2022

- Cameras added: Canon EOS R6 II; Fujifilm X-T5; OM System OM-5; Sony a7R V. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.6 20 October 2022

- Cameras added: DJI Pocket 2, Mini 3 Pro; Fujifilm X-H2; Hasselblad X2D 100c; Sony FX30, ZV-1F. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.5 06 July 2022

- Cameras added: Canon EOS R10, EOS R7; Fujifilm X-H2S; Nikon Z30. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.4 26 April 2022

- Added the Tau Herculids Meteor Shower, usually a weak meteor shower, but astronomers say this year it might deliver dramatic outbursts. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.2 13 January 2022

- Cameras added: DJI Mavic 3; FIMI X8 Mini; GoPro HERO10 Black; Nikon Z9; Sony a7 IV; Film Half Frame 18x24mm, Subminiature 8x11mm, Panoramic 24x58mm. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13.1 05 November 2021

- New AR engine using Metal instead of OpenGL - New cameras: Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max; Canon EOS R3; Fujifilm X-T30 II, GFX50S II; Ricoh GR IIIx; Panasonic Lumix DC-BS1H1 Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.13 20 October 2021

- New AR engine using Metal instead of OpenGL - New cameras: Apple iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max; Canon EOS R3; Fujifilm X-T30 II, GFX50S II; Ricoh GR IIIx; Panasonic Lumix DC-BS1H1 Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.12.6 30 August 2021

- Cameras added: Autel EVO II, EVO II Pro 6K; DJI Mini 2, Air 2S; Nikon Z fc; Olympus PEN E-P7; Panasonic Lumix DC-GH5 II; Pentax K-3 Mark III; Sigma fp L, DP3 Merrill, DP2 Merrill, DP1 Merrill; Sony a7R IIIA, a7R IVA, ZV-E10. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.12.5 19 May 2021

Bug fixes. Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.12.4 29 April 2021

Bug fixes. Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.12.3 04 February 2021

- Cameras added: Apple iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max; Fujifilm X-E4, GFX 100S; Hasselblad CFV II 50C; Leica Q2 Monochrom, SL2-S; Olympus OM-D E-M10 IIIs; Phase One P 25+ Digital Back, P 30+ Digital Back; Sony PXW-FS5 II, a1. - Bug fixes Please, If you find a bug (or have a suggestion), send us an email to [email protected] and we'll fix it as soon as possible :).

Version 2.12.2 03 November 2020

- Cameras added: Canon PowerShot Zoom, EOS M50 Mark II; Fujifilm X-S10; Leica S3; Nikon Z7 II, Z6 II; Panasonic Lumix DC-BGH1; Red Komodo; Sony PXW-FX9, PXW-FX6. - Bug fixes 2.12.1: - Supports iOS 14. - New widgets design for iOS 14 with dark&light themes. - Cameras added: Panasonic Lumix DC-S5; Sony a7C i GoPro Hero9 Black. - Bug fixes..

Version 2.12.1 20 October 2020

- Supports iOS 14. - New widgets design for iOS 14 with dark&light themes. - Cameras added: Panasonic Lumix DC-S5; Sony a7C i GoPro Hero9 Black. - Bug fixes..

Version 2.11.8 27 August 2020

- PhotoPills is now available in Japanese, Portuguese and Russian. - Cameras added: Canon EOS 3000D, EOS R5, EOS R6; Leica M10-R; Nikon Z5; Olympus OM-D E-M10 IV; Panasonic Lumix DC-ZS70 (TZ90), Lumix DC-G100; Sony ZV-1, a7S III. - Bug fixes. Special thanks to Tomoya Osa (Japanese), Gustavo Cabral (Portuguese) and Kirill Ioskevich (Russian) for translating PhotoPills from start to finish. We love you!.

Similar app Problems
βœ“ PhotoPills Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your photopills app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.