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PROmote - Army Study Guide

Recently reported problems with PROmote - Army Study Guide within the last 24 hours

Not Working83%
Login Issue40%
Loading Problem64%
Installation Issue95%

PROmote - Army Study Guide App Status (May 2024)

If you are having trouble with the PROmote - Army Study Guide app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name PROmote - Army Study Guide
App Category Education
Relase Date 07 May 2011, Saturday
Last Update 04 April 2024, Thursday
Compatibility IOS 12.0 or later

Common PROmote - Army Study Guide App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My PROmote - Army Study Guide app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The PROmote - Army Study Guide app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having PROmote - Army Study Guide login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the PROmote - Army Study Guide server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have PROmote - Army Study Guide app installation issues

There seems to be some issues with the installation of the PROmote - Army Study Guide app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My PROmote - Army Study Guide app is not updating properly in my phone

In order to ensure that you are able to update the PROmote - Army Study Guide app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with PROmote - Army Study Guide

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

PROmote - Army Study Guide app notifications are not working properly

If you are not receiving notifications for the PROmote - Army Study Guide app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "PROmote - Army Study Guide" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with PROmote - Army Study Guide!

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PROmote - Army Study Guide Developer Updates

Version 4.28 04 April 2024
- New lesson: Feedback and Counseling. ATP 6-22.1, Providing Feedback: Counseling-Coaching-Mentoring, 02/13/2024. This replaces the Counseling lesson.
- Lesson rewrite: ADP 3-37, Protection, 10 Jan 2024.
- Updated AR 621-5, Army Continuing Education System, 01/23/2024. Lesson: Army Continuing Education System..
Version 4.27 19 January 2024
New lesson: ADP 3-13, Information, 11/27/2023.
Updated the following Lessons:
AR 600-8-8, The Total Army Sponsorship Program, 8/18/2023. Lesson: Army Sponsorship Program.
AR 600–8–19, Enlisted Promotions And Demotions, 10/26/2023. Lesson: Promotions and Demotions.
AR 600–63 Army Health Promotion, 8/28/2023. Lesson: Army Health Promotion Program.
AR 840–10, Flags, Guidons, Streamers, Tabards, and Automobile and Aircraft Plates, 10/02/2023. Lesson: Flags and Guidons.
PAM 600-25, U.S. Army Noncommissioned Officer Professional Development Guide, 09/11/2023. Lesson: NCO Professional Development Guide..
Version 4.26 29 September 2023
- Performed Quarterly Review.
- Updated The Army Safety Program to The Army Safety and Occupational Health Program, AR 385-10, 24 July 2023..
Version 4.25 10 July 2023
- Updated AR 600-85, The Army Substance Abuse Program, 5/15/2023. Lesson: Army Programs-Army Substance Abuse Program
- Updated AR 601-280, Army Retention Program, 4/14/2023. Lesson: Army Programs-Army Retention Program..
Version 4.24 26 April 2023
1. Updated AR 750–1, Army Materiel Maintenance Policy, (2/2/2023). Lesson: Maintenance.
2. Updated TC 3-23.30, C1, Grenades and Pyrotechnic Signals, (2/1/2023). Lesson: Hand Grenades..
Version 4.23 15 January 2023
1. Updated primary and secondary caregiver’s leave days on lesson Leave and Passes.
2. New lesson: M240L machine gun.
3. New Lesson: Army Combat Fitness Test, ATP 7-22.01..
Version 4.22 27 September 2022
1. Updated AR 600–8–8, The Total Army Sponsorship Program, with administrative revision, dated 23 August 2022.  
2. Lesson: Army Programs—Army Sponsorship Program..
Version 4.21 10 June 2022
1. New ADP Lesson: Doctrine Primer. ADP 1-01 Doctrine Primer (7/31/2019).
2. Updated AR 380-5 Army Information Security Program (3/25/2022). Lesson: Information Security..
Version 4.20 22 February 2022
Updated lesson: Uniform Wear, AR 670-1 with ALARACT 015/2021 (DTG: 260029Z FEB 21)..
Version 4.19 07 October 2021
Updated the following references/lessons:
1. AR 600–20, Army Command Policy, Administrative Revision (7/01/2021). Lesson: Army Programs—Military Equal Opportunity.
2. AR 601-280, Army Retention Program (6/16/2021). Lesson: Army Programs—Army Retention Program.
3. TC 3-23.30, Grenades and Pyrotechnic Signals (8/17/2021). Lesson: Weapons—Hand Grenades..
Version 4.18 10 July 2021
1. Updated and revised Drill and Ceremonies lesson. TC 3-21.5, dated 3 May 2021.
2. Updated the number of days (365) after pregnancy to meet the ABCP standard..
Version 4.17 24 March 2021
Fixed an issue that prevented users from being able to bookmark study slides.
Updated the following References:
1. ADP 3-05, C1, Army Special Operations. Lesson: Army Doctrine Publications
2. AR 600-20, Army Policy, 4 Feb 2021. Lesson: Military Equal Opportunity
3. AR 600-7 & PAM 600-7, 26 Jan 2021. Lesson: Uniform Wear.
Version 4.16 10 February 2021
PROmote is updated quarterly. This update:
1. Fixed an issue with slides not scrolling and showing black blocks.
2. New Lesson: Holistic Health and Fitness (H2F), FM 7-22, 1 October 2020.
3. Deleted lesson: Physical Readiness Training, FM 7-22, Army Physical Readiness Training.
4. Updated Military Justice lesson, AR 27-10, 3 December 2020..
Version 4.15 26 September 2020
PROmote is updated quarterly. This update:
1. Updated and revised AR 600-8-10, 3 June 2020. Lesson: Leaves and Passes.
2. Updated and revised AR 600-20, 24 July 2020. Lessons Military Equal Opportunity and added anonymous reporting and retaliation to SHARP lesson.
3. Updated AR 600-85, 23 July 2020. Lesson: Army Programs-Army Substance Abuse Program.
4. Updated AR 840-10, 17 July 2020. Lesson: Flags and Guidons..
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✓ PROmote - Army Study Guide Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your promote - army study guide app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.