Is AnkiMobile Flashcards not working / having issues for you?

APP NAME
AnkiMobile Flashcards
VERSION
25.09
APP WORKING?

Recently reported problems with AnkiMobile Flashcards within the last 24 hours

Not Working30%
Login Issue30%
Loading Problem92%
Installation Issue3%

AnkiMobile Flashcards App Status (June 2026)

If you're experiencing difficulties with the AnkiMobile Flashcards app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name AnkiMobile Flashcards
App Category Education
Developer Anki Software, LLC
Relase Date 27 May 2010, Thursday
Last Update 08 September 2025, Monday
Compatibility IOS 15.2 or later

Common AnkiMobile Flashcards App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My AnkiMobile Flashcards app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The AnkiMobile Flashcards app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having AnkiMobile Flashcards login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the AnkiMobile Flashcards server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have AnkiMobile Flashcards app installation issues

There seems to be some issues with the installation of the AnkiMobile Flashcards app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My AnkiMobile Flashcards app is not updating properly in my phone

In order to ensure that you are able to update the AnkiMobile Flashcards app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with AnkiMobile Flashcards

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

AnkiMobile Flashcards app notifications are not working properly

If you are not receiving notifications for the AnkiMobile Flashcards app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "AnkiMobile Flashcards" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with AnkiMobile Flashcards!

Are you experiencing issues with the AnkiMobile Flashcards app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

AnkiMobile Flashcards Developer Updates

Version 25.09 08 September 2025
- Updates to match desktop 25.09 release.
- Support 'show reminder' in the 'show question' auto-answer action.
- Make it easier to debug issues with card templates by exposing the reviewer to Safari.
- Fix a spurious error when closing the preview screen..
Version 25.07.1 28 July 2025
25.07.1:
- Fix an error message when 'ignore reviews before' set in study options.
- Fix a potential crash when playing audio
25.07:
- Updates to match desktop 25.07 release (FSRS6, etc)
- Added a new URL scheme to study a specific deck: anki://x-callback-url/study?deck=....
Version 25.02.2 25 February 2025
25.02.2:
- Added option to review preferences to open links externally.
25.02.1:
- Fixed an issue opening dictonary links.
25.02:
- Updates to match Anki 25.02
- Fix issues with dragging & dropping in the editor.
- Web links are now opened inside the app..
Version 24.11 02 December 2024
- Updates to match Anki 24.11 release.
- iOS 15.2+ now required.
- Fix crash on iOS 18 when previewing cards.
- Fix double-tap on words not working in editor on iOS 18..
Version 24.08 04 August 2024
24.08:
- Fix media-related crashes on older iOS versions.
- Fix scratchpad being cleared when undoing.
- Fix videos with '#' in them failing to play.
- Other minor improvements.
24.07:
- iOS 15.0+ is now required.
- Updates to match the computer 24.06 release.
- Better handle large videos during review/preview.
- Don't exit study screen when searching via URL scheme..
Version 24.04 01 April 2024
- Updates to match Anki 24.04 release.
- Hide keyboard when tapping on search in the filter screen.
- Support importing .apkg files that have been renamed to .zip.
- Stop videos playing when closing preview screen.
- Change TTS speed handling to closer match the computer version.
- Other minor changes..
Version 23.12.1 29 December 2023
23.12.1:
- Fix inability to type into image occlusion notes section.
- Other fixes from the Anki 23.12.1 release.
23.12:
- Updates to match the Anki 23.12 release.
- Auto-advance settings are now found in the study options screen.
- Filtered decks now support separate again/hard/good delays when rescheduling disabled.
- Added 'card template' action to Edit screen.
- Added option to increase browser font size.
- Added keyboard shortcuts for record/replay audio, and redo.
- Split duck + ignore mute options.
- Ensure image occulusion fits inside screen, even with header.
- Customizable thumbpad deadzone.
- Fixed enter not working after switching language a few times on iOS 17.
- Fixed drag&drop of images failing in iOS 17.2
- Fixed error being shown when deleting note in editor.
- Show subdeck count in custom study.
- Various other minor fixes..
Version 23.10 01 November 2023
- AnkiMobile's version number has been changed to year.month(.patch), like the latest computer version.
- The v3 scheduler is now required.
- Support for FSRS, an alternative to the SM2 algorithm, is now built in.
- Fixed an issue with font size changing when copying & pasting content in the editing screen.
- Don't use smart quotes in the HTML editor.
- Various other improvements and fixes from the computer version.
- Miscellaneous other fixes..
Version 2.0.96 17 July 2023
2.0.96:
- Improved Check Database performance when encountering many invalid IDs.
- Fixed an error about {{FrontSide}} on a popular set of shared decks.
- Miscellaneous other fixes.
2.0.95:
- Improved the speed of the tag box in the editor for users with lots of tags.
- Added a "Sync" action to the list of actions assignable to buttons, swipes, etc.
- Fixed a one-way sync being triggered spuriously under certain circumstances.
- Fixed progress not updating after a one-way sync.
- Fixed search text being reset when toggling scheduling in the filtered deck screen.
- Miscellaneous other fixes.
2.0.94:
- Fixed an error occurring during review if you had enabled custom scheduling/FSRS.
2.0.93:
- You can now create image occlusions within the app. To do so, select the "Image Occlusion" notetype in the Add screen, then tap the two squares. A big thank you to Mani for doing the bulk of work on this.
- The draw action in the editor can now be used on phones too.
- Added an option to paste images in the editor as png.
- The preview screen now honors the mute switch and 'don't autoplay' deck option.
- Preview now has jump-to-start/end buttons.
- Fixed some images and other HTML disappearing when editing, if it happened to include particular styling.
- Added a couple of keyboard shortcuts to preview and browse screens.
- Miscellaneous other bugfixes and improvements, and translation updates thanks to the translators..
Version 2.0.92 06 April 2023
2.0.91:
- Fix custom scheduling in the v3 scheduler.
2.0.90:
- Latest improvements from computer 2.1.61 release.
- Fixed text style sometimes changing when making changes in the editor.
- Fixed redo action not working.
- Fixed spacebar causing page to scroll when showing answer/answering cards.
- Fixed a potential issue when calculating review counts in the V2 scheduler.
- Fixed shortcuts triggering multiple times when key held down.
- Fixed list alignment in RTL contexts.
- Allow sync URL scheme to function when params provided..
Version 2.0.90 18 February 2023
2.0.90:
- Latest fixes and improvements from the computer version, including an important bugfix. If you exported .colpkg files with the recent update, please see the 2.1.58 notes on https://changes.ankiweb.net.
- Improved swipe handling: horizontal swipes are no longer sensitive to scrolling, and vertical swipes can be activated via the edges of the screen again.
- Improved readability in browse screen when cards are flagged.
- Auto-advance now supports decimal delays.
- Added new URL schemes to search and sync - please see the manual.
- The CSV import screen now reports the changes made after importing.
- Miscellaneous other bugfixes.
2.0.89:
- Fixed the toolbar not appearing when drawing images in the editor.
- Fixed the typing area not being focused when moving to the next card.
- Miscellaneous other fixes and improvements.
2.0.88:
Various improvements from the computer version, including:
- CSV files can now be imported.
- Support for alternative schedulers like FSRS.
- Cloze deletions can now be nested.
- The V3 scheduler now supports deck-specific daily limits.
- Advanced users can now self-host their own sync server, using the server embedded in Anki 2.1.57+.
Changes to browsing:
- You can now move between cards when previewing.
- Searches now scroll to the current review card.
- Added bulk add/remove tag actions.
- Added action to reposition selected cards.
Changes to reviewing:
- Swipes are no longer limited to the edges of the screen.
- Images are now pre-loaded to reduce flicker.
- Reduced the animation when moving between cards.
- Added options to loop video and hide controls.
- Lists are now left-aligned by default, to match recent computer versions.
- You can now assign "User Action 1-8" to gamepad buttons, to trigger actions declared in card templates.
Changes to editing:
- Added an option to enable higher-quality video recording.
- Added an option to disable autocorrect when editing.
- Fix unwanted field styling being inserted when deleting a line.
- Focus first field when editing if external keyboard available.
Other changes:
- AnkiMobile now requires iOS 14.5+.
- Support for base64 images/audio in URL scheme.
- Numerous other bugfixes and small improvements..
Version 2.0.87 23 May 2022
2.0.87:
- Fixed the future due graph incorrectly including new cards.
- Fixed inability to exclude tags in custom study.
- Fixed an issue with type-in-the-answer on cloze deletions with repeated words.
- Other minor bugfixes.
2.0.86:
- You can now swipe across a deck to export it to an .apkg file.
- Added a Finnish translation, thanks largely to ihmematti.
- Fixed share sheet not appearing when exporting.
- Fixed deck list scrolling to top when tapping on a deck.
- Fixed leech notification not showing in v2 scheduler.
- Fixed daily study notification not appearing.
- Fixed flag labels shifted by 1.
- Other bugfixes and stability improvements.
2.0.85:
- Fixed card info screen appearing blank.
- Fixed editing area sometimes appearing blank when returning to the app after a delay.
- Fixed spurious error after deleting notes in browse screen.
- Stability improvements.
2.0.84:
- AnkiMobile now requires iOS 13.4 or later.
- The V1 Scheduler is no longer supported. If you had not yet upgraded, you'll be prompted to when you tap on a deck.
- Various fixes and improvements to the V3 scheduler to match the 2.1.50 computer release.
- The Browse screen now supports toggling between cards and notes.
- The Browse screen now supports more than two columns at once.
- Added purple and grey to the available colors in the editor.
- The app badge/review notification options now schedule a background task to refresh the counts after the day rolls over, which should improve the accuracy of the counts.
- Support the new backup expiry settings in the desktop 2.1.50 release.
- Support for importing/exporting 2.1.50+ colpkg files.
- Custom study no longer limits the number of cards you can extend the limits by.
- Custom study no longer remembers tags that have been removed.
- Added an 'infoForAdding' URL scheme, so apps can request available decks/notetypes.
- Added 'scroll up' and 'scroll down' actions, which can be assigned to gamepad buttons.
- Added Belarusian, Czech, Hebrew, Italian, Malayalam, Odia and Romanian translations - a big thank you to all translators.
- Fixed V3 custom scheduling not being honored.
- Fixed original image being inserted instead of cropped one.
- Fixed unpredictable scrolling when typing in editor fields on iOS 14/15.
- Fixed filtered deck search field not allowing keyboard switching.
- Fixed preview delay not being shown in filtered deck options.
- Automatically reload study screen when iOS frees resources.
- Show a warning in the review screen when an image is missing, and tweak the media syncing screen to reduce confusion over background syncing..
Similar app Problems
✓ AnkiMobile Flashcards Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your ankimobile flashcards app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.