Is FreeStyle Libre 2 - US not working / having issues for you?

APP NAME
FreeStyle Libre 2 - US
VERSION
2.7.5
APP WORKING?

Recently reported problems with FreeStyle Libre 2 - US within the last 24 hours

Not Working96%
Login Issue97%
Loading Problem50%
Installation Issue8%

FreeStyle Libre 2 - US App Status (April 2024)

If you are having trouble with the FreeStyle Libre 2 - US app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name FreeStyle Libre 2 - US
App Category Medical
Developer Abbott Labs
Relase Date 12 August 2021, Thursday
Last Update 28 September 2023, Thursday
Compatibility IOS 15.5 or later

Common FreeStyle Libre 2 - US App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My FreeStyle Libre 2 - US app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The FreeStyle Libre 2 - US app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having FreeStyle Libre 2 - US login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the FreeStyle Libre 2 - US server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have FreeStyle Libre 2 - US app installation issues

There seems to be some issues with the installation of the FreeStyle Libre 2 - US app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My FreeStyle Libre 2 - US app is not updating properly in my phone

In order to ensure that you are able to update the FreeStyle Libre 2 - US app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with FreeStyle Libre 2 - US

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

FreeStyle Libre 2 - US app notifications are not working properly

If you are not receiving notifications for the FreeStyle Libre 2 - US app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "FreeStyle Libre 2 - US" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with FreeStyle Libre 2 - US!

Are you experiencing issues with the FreeStyle Libre 2 - US app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

FreeStyle Libre 2 - US Developer Updates

Version 2.7.5 28 September 2023
Silence all your glucose alarms including urgent low alarm for up to 6 hours [7], [8], [9]
[7] Silent mode allows users to silence their signal loss and glucose alarms, including urgent low glucose alarm for up to six hours. You will not hear your glucose and signal loss alarms even if you've turned on Override Do Not Disturb but may still get the visual and vibratory notifications based on your phone's settings.
[8] Notifications will only be received when alarms are turned on and the sensor is within 20 feet unobstructed of the reading device. You must enable the appropriate settings on your smartphone to receive alarms and alerts, see the FreeStyle Libre 2 User’s Manual for more information.
[9] To get the Urgent Low Glucose Alarm on your phone with the FreeStyle Libre 2 app, you will first need to start your FreeStyle Libre 2 sensor with your phone. If you do not start your FreeStyle Libre 2 sensor with your phone, you will not get the Urgent Low Glucose Alarm on your phone..
Version 2.7.3 06 September 2022
Bug fixes and performance improvements..
Version 2.7.2 26 January 2022
Bug fixes and performance improvements..
Version 2.7.1 12 August 2021
FreeStyle Libre 2 - US version 2.7.1 published..
Version 2.7.1 12 August 2021
FreeStyle Libre 2 - US version 2.7.1 published..
Similar app Problems
βœ“ FreeStyle Libre 2 - US Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your freestyle libre 2 - us app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.