Is Passio GO not working / having issues for you?

Passio GO

Recently reported problems with Passio GO within the last 24 hours

Not Working67%
Login Issue62%
Loading Problem18%
Installation Issue4%

Passio GO App Status (March 2024)

If you're experiencing difficulties with the Passio GO app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Passio GO
App Category Navigation
Developer PassIO Technologies
Relase Date 06 May 2017, Saturday
Last Update 31 January 2024, Wednesday
Compatibility IOS 15.0 or later

Common Passio GO App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Passio GO app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Passio GO app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Passio GO login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Passio GO server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Passio GO app installation issues

There seems to be some issues with the installation of the Passio GO app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Passio GO app is not updating properly in my phone

In order to ensure that you are able to update the Passio GO app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Passio GO

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Passio GO app notifications are not working properly

If you are not receiving notifications for the Passio GO app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Passio GO" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Passio GO!

Are you experiencing issues with the Passio GO app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Passio GO Developer Updates

Version 5.1 31 January 2024

Smarter Search bar added, fixed offline work with routes, reduced 4G traffic on retries, reworked Route selection logic, made few improvements under the hood. New Chips with your Favorites appeared, along with new bottom Tabbar for faster access. Stop search and zoom animation improved. And now you can send app feedback or a suggestion right to the Dev Team!.

Version 5 24 October 2023

App has got new multiple ETA. Bus animation was made more fast and lightweight, with less internet traffic. Search improved..

Version 4.91 13 September 2022

My Agency has been improved and is easier to use Direct email support is included in the app Fixes for duplicate ETAs Fixes for inactive routes.

Version 4.7 15 February 2022

Fixed bug with hidden stops of On Demand route, plus five more crashes were fixed..

Version 4.5 04 December 2021

Fixed issues in Ride Request and Delta authentication, removed inactive routes and schedules, added sort button in Stops screen. Minimum iOS for the app is iOS 14 now..

Version 4.1 25 August 2021

New features for some Agencies: OpenStreetMap support, limited access by email or QR-code. Systems sorting improved, bus bugs fixed..

Version 4 08 July 2021

Major update, with small bug fix and giant leap for our riders. Stability improved, ready for newest iOS..

Version 3.13 03 December 2020

Messages Tab was redesigned, improved pushes..

Version 3.12 30 October 2020

External links, Ride Request Fast Access Button and Transloc Routes were corrected..

Version 3.11 18 September 2020

A new Ride Request option for select agencies. This allows the rider to flag the stop and let the driver know you are waiting..

Similar app Problems
✓ Passio GO Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your passio go app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.