Is Bonjour RATP not working / having issues for you?
APP NAME
Bonjour RATP
VERSION
11.11.1
APP WORKING?
Recently reported problems with Bonjour RATP within the last 24 hours
Not Working42%
Login Issue5%
Loading Problem87%
Installation Issue97%
Bonjour RATP App Status (June 2026)
If you're experiencing difficulties with the Bonjour RATP app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.
| App Name | Bonjour RATP |
| App Category | Navigation |
| Developer | RATP Smart Systems |
| Relase Date | 15 May 2012, Tuesday |
| Last Update | 21 May 2026, Thursday |
| Compatibility | IOS 17.6 or later |
Common Bonjour RATP App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Bonjour RATP app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Bonjour RATP app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Bonjour RATP login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Bonjour RATP server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Bonjour RATP app installation issues
There seems to be some issues with the installation of the Bonjour RATP app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Bonjour RATP app is not updating properly in my phone
In order to ensure that you are able to update the Bonjour RATP app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Bonjour RATP
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Bonjour RATP app notifications are not working properly
If you are not receiving notifications for the Bonjour RATP app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Bonjour RATP" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Bonjour RATP!
Are you experiencing issues with the Bonjour RATP app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
Bonjour RATP Developer Updates
Version 11.11.1 21 May 2026
Your needs are evolving; so is your app! We have made improvements to the accessibility of the application, and some display optimizations on the details of your journey. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!.Version 11.7.0 11 March 2026
Your needs are evolving; so is your app! We have made improvements to the map navigation experience, making it easier to find nearby stations and shops. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on the Bonjour RATP app!.Version 11.4.0 18 December 2025
New: Give a unique look to your digital Navigo cards Give each Navigo card its own name and visual identity so you can spot each one at a glance when purchasing or validating. This service is only available in the Bonjour RATP app..Version 10.76.2 24 September 2025
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!.Version 10.74.0 24 July 2025
Your needs are evolving; so is your app! You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!.Version 10.70.0 02 June 2025
New Feature: Business Listings on the Map! A brand-new feature has arrived in your app: you can now view local businesses directly on the map and access their profiles to find all the useful information you need—opening hours, reviews, available services, and more. A quick and easy way to better plan your trips or shopping breaks! See you soon on the Bonjour RATP app!.Version 10.67.0 20 March 2025
Your needs are evolving; so is your app! We have made several improvements to the “Traffic” section and alerts management, in order to clarify information and offer you a better experience. You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch..Version 10.62.0 16 January 2025
New : The latest update to our app introduces a very useful feature: the ticket validation history! With this new feature, you can now easily view the history of all your ticket validations. It’s a valuable tool for those who want to track their journeys, check their expenses, or simply keep an eye on their ticket usage. You can also create multiple Navigo cards for group travel using your iPhone or Apple Watch. See you soon on the Bonjour RATP app!.Version 10.58.0 30 October 2024
New: You can now manage multiple Navigo cards in your Bonjour app. Sometimes, you may not find the desired ticket. With our new feature, you can now create a new Navigo card directly from our application, giving you access to the entire catalog of available tickets. See you soon on your Bonjour RATP!.Version 10.54.4 12 August 2024
Attending the Olympic Games? Easily find Paris 2024 venues and the best journeys to go. We also made several improvements in order to accompany you as best as we can in your day to day commutes: More information on your journeys, with “less walking” or “less crowded” tag Better performances on itinerary search New alternative journeys A technical improvement has been made to the opening of the application You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your iPhone or Apple Watch. See you soon on Bonjour RATP!.Version 10.52.2 17 June 2024
â–ş NEW Finally ! Your iPhone replaces your Navigo pass and your physical tickets ! Purchase and validate your transport tickets with Bonjour RATP and store them on your iPhone or Apple Watch. You can purchase the following tickets* in the app and access them directly on your iPhone in the Apple Wallet app : -Navigo Monthly pass (zones 1-5) -Navigo Weekly pass (zones 1-5) -Navigo Daily pass (with zone selection) -T+ ticket booklets (full fare and reduced fare) -Individual T+ tickets -Orlybus and Roissybus tickets -Special fares (Navigo Youth Weekend, Anti-pollution pass) Requires iOS 17.5 or later and Bonjour RATP version 10.52. *Unfortunately, other tickets are not available for the moment..Version 10.47.0 28 March 2024
Your needs are evolving; so is your app! We make a point of providing frequent updates and bug fixes in order to accompany you as best as we can in your day to day commutes. We fixed a geolocation problem on home screen. You can also still purchase your transit tickets, hitch a ride with Marcel, or grab a Lime, Dott or Tier bike. See you soon on Bonjour RATP!.Version 10.42.1 25 January 2024
Your needs are evolving; so is your app! We make a point of providing frequent updates and bug fixes in order to accompany you as best as we can in your day to day commutes. We improved some points regarding accessibility, and fixed a problem on app’s start. You can also still purchase your transit tickets, hitch a ride with Marcel, or grab a Lime, Dott or Tier bike. See you soon on Bonjour RATP!.Version 10.38.0 29 November 2023
Your needs are evolving; so is your app! We make a point of providing frequent updates and bug fixes in order to accompany you as best as we can in your day to day commutes. We have made some minor fixes, and fixed a problem when adding a picture to your IDFM Connect account. You can also still purchase your transit tickets, hitch a ride with Marcel, or grab a Lime, Dott or Tier bike. See you soon on Bonjour RATP!.Version 10.34.0 28 September 2023
Your needs are evolving; so is your app! We make a point of providing frequent updates and bug fixes in order to accompany you as best as we can in your day to day commutes. The technical problem on the previous version regarding iOS12 devices has been fixed. See you soon on Bonjour RATP!.Version 10.30.0 25 July 2023
NEW: You can find information about railway works on the network directly from your route search or in the Timetables section. You can now consult the next departures schedules in the timetables section Buses traffic information is now available in the Traffic menu You can also still purchase your transit tikets, hitch a ride with Marcel or grab a VĂ©lib bike , all from within the app. See you soon on Bonjour RATP!.Version 10.26.0 24 May 2023
Lime and Dott bikes and scooters are still available directly from the app! Head over to the itinerary search or on the map to find the nearest vehicle and enjoy your first trip! You can also still purchase your transit tikets, hitch a ride with Marcel or grab a VĂ©lib bike or a TIER scooter, all from within the app. See you soon on Bonjour RATP!.Version 10.21.0 15 March 2023
NEW: Lime and Dott bikes and scooters are available directly from the app! Head over to the itinerary search or on the map to find the nearest vehicle and enjoy your first trip! You can also still purchase your transit tikets, hitch a ride with Marcel or grab a VĂ©lib bike or a TIER scooter, all from within the app. See you soon on Bonjour RATP!.Version 10.17.0 03 January 2023
NEW: Lime and Dott bikes and scooters are available directly from the app! Head over to the itinerary search or on the map to find the nearest vehicle and enjoy your first trip! You can also still purchase your transit tikets, hitch a ride with Marcel or grab a VĂ©lib bike or a TIER scooter, all from within the app. See you soon on Bonjour RATP!.Version 10.15.0 23 November 2022
NEW: Lime and Dott bikes and scooters are available directly from the app! Head over to the itinerary search or on the map to find the nearest vehicle and enjoy your first trip! You can also still purchase your transit tikets, hitch a ride with Marcel or grab a VĂ©lib bike or a TIER scooter, all from within the app. See you soon on Bonjour RATP!.
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âś“ Bonjour RATP Help Center Note
Update your device software to the latest version, delete the app and redownload it from the app store. Your bonjour ratp app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.