Is MTA TrainTime not working / having issues for you?

APP NAME
MTA TrainTime
VERSION
9.5.0
APP WORKING?

Recently reported problems with MTA TrainTime within the last 24 hours

Not Working71%
Login Issue3%
Loading Problem50%
Installation Issue36%

MTA TrainTime App Status (May 2024)

If you are having trouble with the MTA TrainTime app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name MTA TrainTime
App Category Travel
Developer Metropolitan Transportation Authority
Relase Date 30 June 2016, Thursday
Last Update 05 March 2024, Tuesday
Compatibility IOS 13.0 or later

Common MTA TrainTime App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My MTA TrainTime app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The MTA TrainTime app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having MTA TrainTime login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the MTA TrainTime server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have MTA TrainTime app installation issues

There seems to be some issues with the installation of the MTA TrainTime app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My MTA TrainTime app is not updating properly in my phone

In order to ensure that you are able to update the MTA TrainTime app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with MTA TrainTime

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

MTA TrainTime app notifications are not working properly

If you are not receiving notifications for the MTA TrainTime app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "MTA TrainTime" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with MTA TrainTime!

Are you experiencing issues with the MTA TrainTime app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

MTA TrainTime Developer Updates

Version 9.5.0 05 March 2024
This release includes several bug fixes and improvements, including a clearer list of products when purchasing a ticket for a trip..
Version 9.3.0 26 December 2023
This latest version includes several features:
• Ability to track you trip with enhanced contextual information (e.g. ETA, next stop, exit station, missed transfers)
• Push notifications for track updates/postings & trip statuses (tied to the feature above)
Bug fix:
• Tablets missing train detail.
Version 9.1.0 23 October 2023
This version includes several bug fixes and small improvements, including:
• Improved station name search
• Fixes add trip to calendar feature.
Version 9.0.0 15 September 2023
• New: Your From/To stations are automatically swapped based on your location
• Several minor bug fixes
• Performance improvements.
Version 8.10.0 03 June 2023
This version includes several bug fixes and small improvements, including:
• Improved station name search
• Fixed search issue on Search Tab
• Minor bug fixes.
Version 8.9.0 10 May 2023
This version includes several features and bug fixes, including:
•    Added ability to scroll for more future trip results
•    Added highlighting for Peak vs Off Peak tickets in wallet
•    Several minor UI improvements and bugs fixes.
Version 8.7.0 18 February 2023
This version includes several updates and bug fixes, including:
• Retain recent trip results for viewing offline
• Added more info banner placements
• Fixed some minor UI issues
• Fixed saved trip issue.
Version 8.5.1 07 January 2023
Minor bug fixes and improvements..
Version 8.3.0 15 September 2022
This version includes a major feature, several minor bug fixes and improvements, including:
• You can now add your favorite trips and trains under “Saved Trips” located on the trips tab
• You can now use app long press shortcuts to quickly access your activated tickets
• You can now add favorite stations from any instance of stations screen
• Fixed an error message
Fixed some loading issues
———
We heard you! This new release of TrainTime combines MTA eTix with the trip planning and train tracking of LIRR and Metro-North TrainTime. Now you can plan trips and buy tickets for both railroads, without switching between apps.
We’ve also refreshed and streamlined the user interface and improved the accuracy of real-time information across both LIRR and Metro-North..
Version 8.2.0 26 August 2022
This version includes several minor bug fixes and improvements, including:
• You can now view all elevator/escalator outages from status tab
• Elev/esc. status was not showing “long term outage” for Metro-North stations
• Improvements for users of screen readers
• Fixed some display issues on iPad
• Fixed an issue where not all fare options would show for some trips to Mets-Willets Point
———
We heard you! This new release of TrainTime combines MTA eTix with the trip planning and train tracking of LIRR and Metro-North TrainTime. Now you can plan trips and buy tickets for both railroads, without switching between apps.
We’ve also refreshed and streamlined the user interface and improved the accuracy of real-time information across both LIRR and Metro-North..
Version 7.8.2 22 June 2022
This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers..
Version 7.8.0 24 February 2022
- Bug Fixes and Performance Improvements
- Faster app load time
- Refreshed Accessibility framework (please continue to report issues)
- Visual Refresh in progress (more to come).
Version 6.13.96 27 September 2021
This version contains updated FAQs..
Version 6.12.53 26 May 2021
This version contains several under-the-hood improvements for future releases..
Version 6.12.1 24 February 2021
Updates to this version of the app include: Updated pass image, improvements to reliability, accessibility and performance improvements throughout the app..
Version 5.12.35 14 October 2020
We've made improvements to accessibility features, and the app now better supports screen readers and large fonts.
The ticket details screen now displays information about both credit cards used for a split payment..
Similar app Problems
✓ MTA TrainTime Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your mta traintime app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.