Is Microsoft Teams not working / having issues for you?

APP NAME
Microsoft Teams
VERSION
6.8.0
APP WORKING?

Recently reported problems with Microsoft Teams within the last 24 hours

Not Working33%
Login Issue55%
Loading Problem89%
Installation Issue63%

Microsoft Teams App Status (June 2024)

If you're experiencing difficulties with the Microsoft Teams app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Microsoft Teams
App Category Business
Developer Microsoft Corporation
Relase Date 02 November 2016, Wednesday
Last Update 02 May 2024, Thursday
Compatibility IOS 15.0 or later

Common Microsoft Teams App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Microsoft Teams app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Microsoft Teams app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Microsoft Teams login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Microsoft Teams server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Microsoft Teams app installation issues

There seems to be some issues with the installation of the Microsoft Teams app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Microsoft Teams app is not updating properly in my phone

In order to ensure that you are able to update the Microsoft Teams app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Microsoft Teams

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Microsoft Teams app notifications are not working properly

If you are not receiving notifications for the Microsoft Teams app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Microsoft Teams" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Microsoft Teams!

Are you experiencing issues with the Microsoft Teams app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Microsoft Teams Developer Updates

Version 6.8.0 02 May 2024
Bug fixes and performance improvements.
Version 6.4.0 27 February 2024
Set sensitivity labels for meetings from your phone
Updated calling experience in Teams
PowerPoint Live and Whiteboard for Watermark now available for Teams Premium licenses.
Version 5.22.3 02 January 2024
Bug fixes and performance improvements.
Version 5.20.0 30 October 2023
Bug fixes and performance improvements.
Version 5.15.2 31 August 2023
Bug fixes and performance improvements.
Version 5.12.0 04 July 2023
Choose whether to receive incoming calls via the Teams app or via mobile.
Version 5.8.0 02 May 2023
Bug fixes and performance improvements.
Version 5.3.1 03 March 2023
Bug fixes and performance improvements.
Version 4.22.1 14 December 2022
Bug fixes and performance improvements.
Version 4.19.0 29 October 2022
Bug fixes and performance improvements.
Version 4.15.1 29 August 2022
Bug fixes and performance improvements.
Version 4.10.1 10 June 2022
Bug fixes and performance improvements.
Version 4.7.0 27 April 2022
Bug fixes and performance improvements.
Version 4.2.3 26 February 2022
Bug fixes and performance improvements.
Version 3.20.0 29 November 2021
Bug fixes and performance improvements.
Version 3.17.1 28 October 2021
Bug fixes and performance improvements.
Version 3.13.1 18 August 2021
Bug fixes and performance improvements.
Version 3.10.0 01 July 2021
Spotlight up to 7 people in a meeting from your phone or tablet
Hear messages read aloud using Immersive Reader.
Version 3.5.1 29 April 2021
Bug fixes and performance improvements.
Version 2.4.1 26 February 2021
Bug fixes and performance improvements.
Version 2.2.1 18 December 2020
Bug fixes and performance improvements.
Version 2.2.0 09 December 2020
Receive calls from any Teams account you're signed in to, regardless of which account you're active in.
Version 2.1.0 21 November 2020
Set your status to Offline and be invisible while working in Teams
Improved and simplified notification settings
Block notifications while in meetings to reduce distractions
Manage the channels you're notified about in one place
Swipe left on an account to delete any cached info and remove it from your list of accounts.
Version 2.0.26 12 November 2020
Bug fixes and performance improvements.
Version 2.0.25 29 October 2020
Bug fixes and performance improvements..
Version 2.0.24 21 October 2020
Hide previews on notifications to protect sensitive data (with Intune).
Search the way you talk. Natural language support when searching for messages.
Spelling suggestions for search terms that might be spelled incorrectly.
Caller ID for voicemail messages.
Call controls (mute, hang up, etc.) always show on the screen and even more options show on iPad.
View spotlighted participants in a meeting..
Version 2.0.22 21 September 2020
Bug fixes and performance improvements.
Similar app Problems
✓ Microsoft Teams Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your microsoft teams app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.