Is PowerSchool Mobile not working / having issues for you?

APP NAME
PowerSchool Mobile
VERSION
23.12.2
APP WORKING?

Recently reported problems with PowerSchool Mobile within the last 24 hours

Not Working9%
Login Issue68%
Loading Problem6%
Installation Issue77%

PowerSchool Mobile App Status (April 2024)

If you are having trouble with the PowerSchool Mobile app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name PowerSchool Mobile
App Category Education
Developer PowerSchool Group LLC
Relase Date 30 June 2015, Tuesday
Last Update 15 December 2023, Friday
Compatibility IOS 13.0 or later

Common PowerSchool Mobile App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My PowerSchool Mobile app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The PowerSchool Mobile app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having PowerSchool Mobile login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the PowerSchool Mobile server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have PowerSchool Mobile app installation issues

There seems to be some issues with the installation of the PowerSchool Mobile app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My PowerSchool Mobile app is not updating properly in my phone

In order to ensure that you are able to update the PowerSchool Mobile app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with PowerSchool Mobile

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

PowerSchool Mobile app notifications are not working properly

If you are not receiving notifications for the PowerSchool Mobile app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "PowerSchool Mobile" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with PowerSchool Mobile!

Are you experiencing issues with the PowerSchool Mobile app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

PowerSchool Mobile Developer Updates

Version 23.12.2 15 December 2023
PowerSchool Mobile version 23.12.2 is now available for download.
Key Fix:
- Resolved an issue with login..
Version 23.10.0 12 October 2023
PowerSchool Mobile version 23.10.0 is now available for download.
Key Update:
PowerSchool customized pages are now available in PowerSchool Mobile..
Version 22.12.0 20 December 2022
PowerSchool Mobile version 22.12.0 is now available for download.
An application update alert is triggered if the device is on or below the latest PowerSchool Mobile version available at App Store.
An alert text has been updated for problem syncing errors to improve the user experience..
Version 22.9.1 03 October 2022
Resolved an application issue when logging in on iPad iOS 16. This fix is only available on phones with iOS version 13 and later..
Version 22.5.2 18 June 2022
PowerSchool Mobile version 22.5.2 is now available for download.
Key Updates:
Security and stability enhancements to improve overall performance..
Version 21.11.4 19 April 2022
PowerSchool Mobile version 21.11.4 is now available for download.
Key Update:
The PowerSchool privacy policy link in the App Store has been updated..
Version 21.11.0 30 November 2021
PowerSchool Mobile for iOS version 21.11.0. is now available for download in the Apple Store.
Key Fixes:
Accessibility was improved.
Various issues are now resolved..
Version 21.4.6 30 October 2021
PowerSchool Mobile for iOS version 21.4.6 is now available for download in the Apple Store.
Key Fixes:
Alert messaging related to Ecollect and Enrollment Express forms is improved.
Various issues are now resolved..
Version 2.9.2 14 December 2020
PowerSchool Mobile for iOS version 2.9.2 is now available for download in the Apple Store.
Key Enhancements
Updated the app to include accessibility improvements related to color contrast and screen reader issues.
Key Fix
Resolved an issue related to student information appearing incorrectly when a parent has multiple students..
Version 2.9.1 08 September 2020
Key Enhancements
· Various security enhancements.
Key Fixes
· Incorrect colors appearing in the app has been resolved.
· On July 28, 2020, a security update will automatically discontinue support for PowerSchool Mobile SIS self-hosted customers with any of the following environment configurations:
· No Secure Sockets Layer (SSL) on the PowerSchool SIS server (http server address).
· An insecure SSL configuration or expired SSL certificate on the PowerSchool SIS server.
· A deprecated Transport Layer Security (TLS) version on the PowerSchool SIS server (minimum supported TLS version is 1.2).
· Mobile App SSL is not enabled on the PowerSchool SIS Mobile Registration page.
· Misconfigured settings on the PowerSchool SIS Global Server Settings page..
Similar app Problems
✓ PowerSchool Mobile Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your powerschool mobile app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.