Is ClassDojo not working / having issues for you?


Recently reported problems with ClassDojo within the last 24 hours

Not Working27%
Login Issue93%
Loading Problem26%
Installation Issue53%

ClassDojo App Status (June 2024)

If you're experiencing difficulties with the ClassDojo app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name ClassDojo
App Category Education
Developer ClassDojo, Inc.
Relase Date 10 September 2012, Monday
Last Update 07 May 2024, Tuesday
Compatibility IOS 15.3 or later

Common ClassDojo App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My ClassDojo app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The ClassDojo app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having ClassDojo login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the ClassDojo server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have ClassDojo app installation issues

There seems to be some issues with the installation of the ClassDojo app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My ClassDojo app is not updating properly in my phone

In order to ensure that you are able to update the ClassDojo app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with ClassDojo

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

ClassDojo app notifications are not working properly

If you are not receiving notifications for the ClassDojo app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "ClassDojo" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with ClassDojo!

Are you experiencing issues with the ClassDojo app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

ClassDojo Developer Updates

Version 10.119.0 07 May 2024
This version fixes parent and student sign in issues..
Version 10.101.0 08 March 2024
This update brings fixes and improvements to messaging, story posts, and login..
Version 10.83.0 05 January 2024
Improvements to verification, updated UI and design elements, additional group messaging functionality and other miscellaneous fixes..
Version 10.69.0 03 November 2023
In this update we fixed various bugs and improve some user experiences..
Version 10.51.0 05 September 2023
In this version, we've squashed bugs, boosted stability, and polished the UI for a smoother and more enjoyable experience..
Version 10.32.0 30 June 2023
Improved the messaging experience and fixed some minor bugs for some users..
Version 10.16.0 26 April 2023
This update brings many improvements for students when creating new portfolios as well as couple of bug fixes to make your experience better across the app..
Version 10.5.0 25 February 2023
Fixes for localization problems that were affecting some users.
Version 9.62.0 18 December 2022
Improved visual depiction for muted conversations, enhanced support link based sign ups and other fixes and improvements..
Version 9.51.0 28 October 2022
Improvements to directory selection, onboarding and other bug fixes and performance enhancements..
Version 9.39.0 03 September 2022
This version includes some messaging improvements, fixes to sharing, and other general fixes..
Version 9.27.0 02 July 2022
This version comes with media preview improvements and a few other small bugfixes..
Version 9.18.0 01 May 2022
We've fixed and cleaned up visual issues with the camera and translations and introduced improvements to new user flows..
Version 9.9.0 26 February 2022
Performance improvement for teachers and parents!.
Version 9.1.1 20 December 2021
Oh, the weather outside is frightful,
But the fire is so delightful,
Since we've no place to go,
Let AppStore update ClassDojo.
It doesn't show signs of stopping,
And we brought some news for popping,
Sit down and turn the lights down low,
Let's check what's new with #Mojo.
- Having a profile photo is always a good thing. We made sure that you can add your profile picture from chat screen and the app will no longer crash. Finally!
- Christmas is always full of Memories, and ClassDojo Memories didn't look like we wanted. Fixed - and not only for Christmas!
We wish you a Mojo Christmas, We wish you a Mojo Christmas, We wish you a Mojo Christmas and a Katie new year!.
Version 8.31.0 29 October 2021
We keep working on memories - soon to be out on your devices! In media preview screen we added an option to download photos and videos to camera roll..
Version 8.20.0 25 August 2021
This version fixes a crash in the chat inbox and includes numerous improvements to the messaging experience..
Version 8.8.0 26 June 2021
This version features some bug fixes and enhancements for routines, monster avatars, account switcher, and reports.
Version 7.38.0 01 May 2021
This release is all about improvements! We scrubbed out a few pesky bugs and made things a little faster..
Version 7.28.0 25 February 2021
ClassDojo app is now even better on iPads! In this version we fixed bugs introduced by previous version..
Version 7.21.1 20 December 2020
Christmas is coming a little early this year! It's time for the last update of ClassDojo app in 2020.
Version 7.21 comes with improvements under the hood as well as fixes for notifications badging.
Enjoy this new version and have a great rest of the year, everyone!.
Version 7.20.0 11 December 2020
In this version we made some improvements for parents and fixed couple of bugs in student app..
Version 7.19.0 06 December 2020
This update comes with many fixes. This time we focused on media processing, messaging and story feed..
Version 7.18.0 26 November 2020
This update comes with many fixes all around the app: messaging, memories, student app. We are also focusing on accessibility. Many more improvements are planned for upcoming versions..
Version 7.17.0 19 November 2020
This version comes with fixes for teacher messaging and a few more improvements..
Version 7.16.0 13 November 2020
This version comes with fix for teacher messaging and few more improvements..
Version 7.15.0 07 November 2020
This version comes with student sign in fixes and small changes to messaging..
Version 7.14.0 31 October 2020
This version comes with accessibility improvements on student report as well as student sign in fixes..
Version 7.13.0 21 October 2020
This version comes with accessibility improvements on feed as well as attachments upload fixes when backgrounding the app..
Version 7.10.0 07 October 2020
This version comes with even more iOS 14 fixes!.
Similar app Problems
โœ“ ClassDojo Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your classdojo app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.