Is SonoSequencr not working / having issues for you?

APP NAME
SonoSequencr
VERSION
9.6.6
APP WORKING?

Recently reported problems with SonoSequencr within the last 24 hours

Not Working66%
Login Issue76%
Loading Problem84%
Installation Issue3%

SonoSequencr App Status (June 2026)

If you are having trouble with the SonoSequencr app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name SonoSequencr
App Category Music
Developer Marcus Pleintinger
Relase Date 15 April 2015, Wednesday
Last Update 04 April 2026, Saturday
Compatibility IOS 12.0 or later

Common SonoSequencr App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My SonoSequencr app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The SonoSequencr app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having SonoSequencr login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the SonoSequencr server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have SonoSequencr app installation issues

There seems to be some issues with the installation of the SonoSequencr app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My SonoSequencr app is not updating properly in my phone

In order to ensure that you are able to update the SonoSequencr app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with SonoSequencr

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

SonoSequencr app notifications are not working properly

If you are not receiving notifications for the SonoSequencr app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "SonoSequencr" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with SonoSequencr!

Are you experiencing issues with the SonoSequencr app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

SonoSequencr Developer Updates

Version 9.6.6 04 April 2026
- Bugfix for stereo pair command.
For questions, feature requests, or support, please visit the Settings page to access online help, open a support ticket, or join r/sonosequencr on Reddit..
Version 9.6.2 06 February 2026
- Only show Trueplay status (Enabled yes/no) in the configuration screen context menu.
- New context menu in zone edit screen for easier device identification.
- Various other bug fixes and performance improvements.
For questions, feature requests, or support, please visit the Settings page to access online help, open a support ticket, or join r/sonosequencr on Reddit..
Version 9.5.5 22 September 2025
- Bug fixes and improvements.
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.5.2 16 July 2025
- New setup screen for required app permissions (only displayed on first start after installation).
- Additional confirmation is now required for mass changes.
- All sequences containing the selected device are displayed in the mass change -> remove device area.
- All IFTTT fields (to start a specific sequence via external services) can now be transferred to another device (e.g. Macbook) with a 'Share' button.
- Additional bug fixes and improvements.
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.5.0 28 April 2025
- Show charging state and battery level in 'Now Playing' screen for mobile devices.
- Add option to change name of your skill connection and choose if you prefer short answers from the skill (Will have effect with new skill version coming soon).
- Fix for almost overlapping 'Config' button which could lead to activate 'Next' button instead of 'Config'.
- Additional bug fixes and improvements.
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.4.0 23 February 2025
- Fix a long-existing issue where two or more devices share the same backend entry.
- Add a new search function in the list of commands.
- Fix for wrongly showing a inconsistent configuration in config screen when using 2nd sub.
- Fix for not showing configured fronts and surrounds in config screen.
- Additional minor bug fixes and improvements.
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.2.1 29 October 2024
- Support for new devices: Era 100 Pro, Arc Ultra and Sub Gen4
Previous version:
- New rule 'Volume changes (Follow)': This allows you to define one or more devices which should automatically follow volume changes from another device. Example: You have a group of three devices A, B and C. Whenever you change the volume (or mute) of device A the volume (or mute) of device B and C are also changing. This is mostly useful if you change volume by using the physical buttons on device A or device A has a IR Remote configured. You can also setup a multiplier for volume e.g. 0.5, then devices B and C would always have half the volume level of device A
Note to rules in general: Rules only work while Server-/Presentationmode is active, so you need to have a dedicated device running SonoSequencr in foreground all the time (e.g. a older iPhone or a iPad in a wall mount)
- New command: Pause/Resume rules: While rules are active you can now pause or resume a set or all rules (e.g. pause a 'Volume changes (Follow)' rule when you do not need it)
- Show connection (Wireless Mode) in Devices tab (may require updating the device list by pulling down the table)
- New dark app logo
- Bugfixes and improvements
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.1.1 20 July 2024
- Small correction for Amazon Music playlists: Some lists are missing in SonoSequencr, even if they are included in the Sonos favorites.
- Changes in the web interface: - Display of model number and wireless mode (SonosNet, WiFi, etc.) for the main device and also for connected stereo, surround and sub devices - Display overview of connected Flic buttons including assigned sequences
- New functions for Flic buttons: - Display Bluetooth ID, connection status, number of presses and firmware version (FW version only for Gen.2 buttons) - Query RSSI (signal strength) for Flic Gen.1 buttons - Display/remove all assigned sequences - Improved output on the Flic button share sheet
For questions, feature requests or problems, please go to the settings page and use the online help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.1.0 29 May 2024
- Support for new Roam Gen.2
- A device definition for FHEM (type HTTPMOD) can now be created via the web interface. This allows sequences and device actions to be started via FHEM in SonoSequencr ( if server/presentation mode is active).
- Bug fix for transferring sequences between two devices
- Other minor bug fixes and improvements
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 9.0.1 15 March 2024
- Min required iOS version is now iOS 12
- New condition 'User input (yes/no)' for command 'Start other sequence by condition':	This causes a freely definable question to be displayed at sequence runtime, which can be answered with Yes or No.	Depending on the answer, the 'IF' or 'ELSE' sequence is then started.	If no entry is made, the 'ELSE' sequence is started after 5 seconds.
- With the 'Set volume to previously read value' command, an optional multiplier can be specified to decrease or increase the value (multiplier in the range 0.2 to 5.0)	This means, for example, that the volume can be read from device A and reduced to half the value using the multiplier 0.5. This can then be set on another device B.	This means that device B has half the volume value of device A after each execution of the sequence.
- New option for user with premium subscription to enable account linking with SonoSequencrยดs Alexa Skill:	This Skill is currently only available in German language and German Alexa Store. English version and availability in other countries will follow.	Please also note that for proper use with Alexa Skill it is strongly recommended to use SonoSequencr in Server-/Presentation-Mode.
- Functions of the web interface can now be called up directly using the keyboard:	Use the cursor up/down keys to change the focus for the individual sequences, press Enter to start the sequence with the current focus	Entering letters and numbers (without first placing the cursor in the search field) now starts the search immediately	The ESC key clears and ends the search and all sequences are displayed again
- In server/presentation mode:	The number of clients that currently have the web interface open is displayed	The battery status display is always updated in the web interface when changes are made
- When transferring all sequences between two iOS devices, a query appears asking whether the time-triggered sequences should also be transferred (only if they exist).	If this is answered with Yes, any existing IFTTT token is also transferred from the source device to the target device. Any existing token on the target device is overwritten with the token of the source device.
- App settings that affect the web interface lead to an automatic reload on all clients on which the web interface is currently displayed (e.g. hide page settings or show devices collapsed by default)
- Bug fixes in the web interface, whereby a non-valid URL was displayed to start the respective sequences (also in CSV view)
- Bug fixes for text-to-speech
- Bugs that could cause the app to crash have been fixed
- Bug fixes for translations
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 8.3.0 02 September 2023
- New command 'Exit sequence', which ends the execution of the current sequence at this point. Useful e.g. to stop sending commands in case of several IF/ELSE branches at a defined position.
- New option 'Current playback state is playing' for the command 'Start other sequence by condition'. This allows IF/ELSE branches to be implemented based on the playback status of a device.
- Other minor bug fixes
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 8.0.0 14 May 2023
- New options to select user defined colors for the web interface. Define global colors in app settings or use the color pickers directly in browser
- New options to customize the look of the web interface (e.g. show devices and other sections collapsed first, hide color selection and page options)
- New web interface site which only lists favorites for quick music selection. The link 'Favorites as list' is shown for every device if page setting 'Show/Edit Links' is enabled
- New possibility in the web interface to get a list of all sequences including their ID and the link to start this sequence in CSV format. The link to the CSV file is at the bottom of the page
- Minor bug fixes
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 7.13.0 18 April 2023
- Change in the internal compatibility list of devices to support older iOS versions as long as possible. (This will be the last possible update for devices running iOS 9 or 10).
- New setting: Max. time in minutes to still start time triggered sequences after the configured time
For time triggered sequences, the execution can be delayed or completely prevented by the iOS operating system (e.g. in case of low battery). With this setting, a maximum time in minutes can be specified after which a time triggered sequence will still be started. The previous value was fixed at 60 minutes. Now a value between 5 and 180 minutes can be entered.
- New context menu for grouping and ungrouping in devices view (also on Apple Watch).
- Parameter of command 'Load custom URI' now editable in web interface.
- Fixes a bug in connection test which leads to wrong results.
- Fixes a crash when using web interface (Thanks to Allen).
- New Screen cleaning mode (in App settings).
- Other bug fixes.
Previous version:
- Support for external input of new Sonos models Era 100 and Era 300.
- New commands to change the name and set the level of an external input (tested with Era 100, may not work with other devices with external input).
- Minor bug fixes
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Version 7.10.0 04 February 2023
- New command 'Open Device screen': This can be used to open the detailed view of a specific device (e.g. to manually select a music source at the end of a sequence)
- New conditions for command 'Start other sequence by condition' (IF/ELSE):	- Input source is TV	- Sequence running in background
- 'Nested calls' with 'Start other sequence' are now recognized already when saving, not only when the sequence is running
- When editing a sequence with commands like 'Start other sequence ...' you can use the context menu (long press) to go directly to this sequence (only for iOS13 and newer)
- The command 'Group device' now also sets the variable %DEVICE% (to the coordinator selected in the command). This variable can then be used in subsequent commands
- For households with many Sonos devices, configuration with the 'Config' menu should work now
- Editing a sequence is now possible directly from the context menu (long press)
- Support for new Sonos model
- Other small bug fixes
For questions, feature requests or if you have any problems please go to the settings page and use the Online Help, open a support ticket or visit "r/sonosequencr" on Reddit..
Similar app Problems
โœ“ SonoSequencr Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your sonosequencr app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.