Is Tale of Immortal not working / having issues for you?

APP NAME
Tale of Immortal
VERSION
1.0019
APP WORKING?

Recently reported problems with Tale of Immortal within the last 24 hours

Not Working83%
Login Issue31%
Loading Problem18%
Installation Issue96%

Tale of Immortal Game Status (July 2026)

If you are having trouble with the Tale of Immortal game, it may be due to a problem with your device or internet connection. If you suspect that the game itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Tale of Immortal
App Category Games
Developer WENXIN Games
Relase Date 15 July 2025, Tuesday
Last Update 29 April 2026, Wednesday
Compatibility IOS 11.0 or later

Common Tale of Immortal App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the game. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Tale of Immortal game wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Tale of Immortal app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Tale of Immortal login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Tale of Immortal server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Tale of Immortal game installation issues

There seems to be some issues with the installation of the Tale of Immortal app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.

My Tale of Immortal game is not updating properly in my phone

In order to ensure that you are able to update the Tale of Immortal app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Tale of Immortal

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Tale of Immortal game notifications are not working properly

If you are not receiving notifications for the Tale of Immortal app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Tale of Immortal" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

I have issues with Tale of Immortal game points/score updates

  1. It is possible that thousands or millions of users are playing the Tale of Immortal game at the same time, which can cause delays in updating scores or points. In this case, it is best to be patient and check back after some time to see if the points have been updated.
  2. If the points still have not been updated, you can try closing or logging out of the app and logging back in. This can sometimes help refresh the game's connection and update the points.
  3. If none of the above steps resolve the issue, you can contact the developer of the Tale of Immortal game for further assistance. Provide a brief description of the problem and, if possible, attach some screenshots that demonstrate the issue you are experiencing. This can help the developer understand and address your issue more quickly.

Tale of Immortal game level / lives are not updating or suddenly decreased

Similar to points, concurrent user load on the server can also cause delays in updating levels in the Tale of Immortal game. When too many players are accessing the game at the same time, it can slow down the server's processing of data, which may delay updates to a player's level or lives. In such cases, it's best to wait for a while and check back again later to see if the levels have been updated. It's also important to note that, since the slow down of server might lead to receiving wrong level information, so it's always recommended to cross-check the levels with other players or official site before reaching any conclusion. Please be patient as it is a common issue with popular games with many concurrent users and these delays are often temporary.

I can't able to invite friends to Tale of Immortal, request lives or share points

  1. In order to invite friends to play the Tale of Immortal game, you may need to sync the app with your contacts or social networks such as Facebook or Twitter. However, this process can sometimes be slow, as the app server needs to handle a large amount of data.
  2. If you experience this problem and it persists even after waiting, you may contact the developer of Tale of Immortal for further assistance. In your message, briefly describe the issue you are experiencing and include any relevant screenshots, this will allow the developer to understand and address your problem more quickly.

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Tale of Immortal Developer Updates

Version 1.0019 29 April 2026
1、Fixed an issue where plugin conflicts occurred in certain cases..
Version 1.0017 23 March 2026
Fixed crashes in Ground of No Return under certain conditions..
Version 1.0013 19 December 2025
1.New Plugins (Bagua Jade with no cooldown, Soul Reaver cooldown settings, Feng Shui Diagram Dragon Vein marker, Eye of Providence skill cooldown reduction, equip multiple Expert Destinies, Dragon Girl Ao Yao’s Ten-Year Vow optimization)
2.Optimized Plugin (Instant Spar & Debate plugin optimized; can now choose to skip the process and directly receive rewards)
3.Optimized login process; after logging in once, the game can be entered even without a network connection
4.Fixed display issue where Treasure was occasionally obscured during Sect Tournament
5.Fixed issue where Town quests and Sect quest “Eliminate Hostile Cultivators” would incorrectly target the Five Golden Flowers under certain conditions
6.Fixed issue where Destiny Nature from special outfits could be lost during character creation under certain conditions
7.Fixed issue where main story progression was blocked after completing the Sea of Images dungeon in Tian Yuan Mountain under certain conditions
8.Fixed issue where players could get stuck on terrain in the Path to Emptiness dungeon in Tian Yuan Mountain under certain conditions
9.Fixed issue where the “Go to the Tavern” quest could not be completed under certain conditions
10.Fixed issue where the “Go Rescue the Guards” quest could not be completed under certain conditions
11.Fixed issue where the Yin’er event would trigger but NPC units would not appear under certain conditions
12.Fixed issue where the Five Golden Flowers would appear in opposing sects during Sect Wars under certain conditions
13.Fixed issue where becoming Master of the Cultivator Alliance would incorrectly change player status to Rogue Cultivator under certain conditions
14.Fixed issue where Demon’s Arena could not select the same type of Monster repeatedly under certain conditions
15.Fixed issue where the Soul Reaver “eliminate any injustice” event would fail to trigger under certain conditions
16.Fixed issue where stone tablets in Tian Yuan Mountain could disappear under certain conditions
Note: The Soul Reaver cooldown setting will never trigger retribution. However, if the Soul Reaver reaches maximum level and obtains all special effects, it will still actively trigger retribution..
Version 1.0012 23 October 2025
1.Fixed an issue where Dual Cultivation could freeze in certain situations.
2.Fixed an issue where Martial Soul logs were recorded incorrectly.
3.Fixed an issue where Martial Soul was not destroyed after triggering in certain situations.
4.Fixed an issue where players could not complete the quest "Investigate the Tree Vault" in certain situations.
5.Fixed an issue where players could not complete the quest "Rescue Luo Ying" in certain situations.
6.Fixed an issue where players could not complete the quest "Mirror Image of Houtu" in certain situations.
7.Fixed an issue where the Taoist Mind effect did not activate after switching it using a plugin in certain situations..
Similar game Problems
✓ Tale of Immortal Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your tale of immortal game progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.