Is CA DMV Wallet not working / having issues for you?

CA DMV Wallet

Recently reported problems with CA DMV Wallet within the last 24 hours

Not Working23%
Login Issue49%
Loading Problem7%
Installation Issue22%

CA DMV Wallet App Status (June 2024)

If you are having trouble with the CA DMV Wallet app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name CA DMV Wallet
App Category Travel
Developer California Department Of Motor Vehicles
Relase Date 30 June 2023, Friday
Last Update 19 April 2024, Friday
Compatibility IOS 14.0 or later

Common CA DMV Wallet App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My CA DMV Wallet app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The CA DMV Wallet app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having CA DMV Wallet login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the CA DMV Wallet server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have CA DMV Wallet app installation issues

There seems to be some issues with the installation of the CA DMV Wallet app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My CA DMV Wallet app is not updating properly in my phone

In order to ensure that you are able to update the CA DMV Wallet app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with CA DMV Wallet

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

CA DMV Wallet app notifications are not working properly

If you are not receiving notifications for the CA DMV Wallet app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "CA DMV Wallet" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with CA DMV Wallet!

Are you experiencing issues with the CA DMV Wallet app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

CA DMV Wallet Developer Updates

Version 0.2.5 19 April 2024
• Improved error handling and processing.
• Improved Bluetooth permission handling.
• Various UI updates for the enrollment process and the the reader.
• Enhanced usability for presenting your mDL (mobile Driver's License).
• Update TruAge error handling..
Version 0.2.4 07 February 2024
•	Enhanced error handling.
•	Optimized status checking on app startup.
•	Added info screen when toggling on/off the reader.
•	Added log upload to user profile for troubleshooting.
•	Streamlined activity log UI..
Version 0.2.3 21 December 2023
•	Improved user messages and instructions for better guidance.
•	Increased authentication in the reader feature for enhanced security.
•	Bug fixes in refresh processing, targeting specific scenarios.
•	Accessibility enhancements for improved usability.
•	Enhanced usability for presenting your mDL (mobile Driver's License)..
Version 0.1.10 02 October 2023
We're excited to introduce several new features and updates in this release including improved document upload reliability, resolved authentication issues for smoother user experience, activity logs are now deleted when mDL (mobile driver's license) is deleted, additional TruAge age support, smoother performance when presenting an mDL, and the first set of many user interface, text, and background updates based on user feedback..
Version 0.1.8 15 August 2023
The CA DMV Wallet app has been updated with numerous features and enhancements, including:
- Error handling and redesign of exception UX
- User interface improvements to instructions, links, and text
- Functionality to enforce supported versions
- Further integrations for credential lifecycle management.
Similar app Problems
✓ CA DMV Wallet Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your ca dmv wallet app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.