Is Steam Mobile not working / having issues for you?

Steam Mobile

Recently reported problems with Steam Mobile within the last 24 hours

Not Working42%
Login Issue17%
Loading Problem80%
Installation Issue94%

Steam Mobile App Status (February 2024)

If you are having trouble with the Steam Mobile app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Steam Mobile
App Category Entertainment
Developer Valve
Relase Date 26 January 2012, Thursday
Last Update 16 December 2023, Saturday
Compatibility IOS 13.0 or later

Common Steam Mobile App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Steam Mobile app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Steam Mobile app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Steam Mobile login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Steam Mobile server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Steam Mobile app installation issues

There seems to be some issues with the installation of the Steam Mobile app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Steam Mobile app is not updating properly in my phone

In order to ensure that you are able to update the Steam Mobile app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Steam Mobile

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Steam Mobile app notifications are not working properly

If you are not receiving notifications for the Steam Mobile app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Steam Mobile" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Steam Mobile app comments loading...

I have a problem with Steam Mobile!

Are you experiencing issues with the Steam Mobile app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Steam Mobile Developer Updates

Version 3.7.3 16 December 2023

- Added links on the sign in screen to assist new users - Fixed the "send code again" link while adding the Steam Guard Mobile Authenticator - Improved login request and login confirmation screens - If you use the phone's camera app to scan a Steam QR code the app will now navigate to the Steam Guard scan page.

Version 3.7.2 07 November 2023

- Opening a wishlist notification for multiple games now displays only those games. Previously this displayed your entire wishlist. - Fixed a broken loading animation - Updates to adding an authenticator flow.

Version 3.7.0 03 October 2023

- Performance improvements - Fixed an issue updating the mobile app's display language when your account's preferred language changes - Fixed an issue if you changed your account password the mobile app may not ask you to sign in again.

Version 3.6.4 19 July 2023

-Fixed Store Navigation Issue.

Version 3.6.0 14 May 2023

Fixes and changes in this build: - Fixed dialog title text not updating to accurately reflect Store or Community - Fixed dialog back button not enabled to close the dialog - Added push notification settings for Help request replies, Major sales, and Steam Turn Notifications. - Comment notifications now use the group avatar for the notification image - Other minor bug fixes and performance improvements.

Version 3.2.7 27 February 2023

Changes and fixes in this version: - Fixed a performance issue during app startup - Fixed an issue when using some payment providers - Fixed menu link to the chat app not always working correctly - Fixed the "add funds" button not working correctly - Added new notifications: updates to help requests and async turn - Improved error messaging for trade confirmations - Improved store search input usability.

Version 3.2.5 21 December 2022

Changes and fixes in this build: - Added the ability to share the URL from pages that embed web content via a new menu in the page header - Improvements to notification content for certain types of notifications - Fixed some URLs opening in the app that should continue to open up in the system browser instead.

Version 3.2.2 02 November 2022

- Added landscape orientation support on tablets - Improved performance loading a login confirmation request when you open the app - Improved notifications screen performance and fixed issues - Improved the wishlist notification display when more than 1 game is on sale - Fixed an issue where the confirmations menu would take you to the last viewed details page - Fixed issue in the library where the keyboard wouldn't dismiss after searching and clicking the sort drop-down or a game.

Version 2.0.20 28 January 2020

- Fixed an issue with some older devices failing to load certain pages within the app.

Similar app Problems
โœ“ Steam Mobile Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your steam mobile app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.