Is MyBlock not working / having issues for you?
Recently reported problems with MyBlock within the last 24 hours
MyBlock App Status (May 2024)
If you are having trouble with the MyBlock app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
App Name | MyBlock |
App Category | Finance |
Developer | HRB Tax Group, Inc. |
Relase Date | 22 December 2011, Thursday |
Last Update | 22 March 2024, Friday |
Compatibility | IOS 13.0 or later |
Common MyBlock App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My MyBlock app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The MyBlock app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having MyBlock login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the MyBlock server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have MyBlock app installation issues
There seems to be some issues with the installation of the MyBlock app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My MyBlock app is not updating properly in my phone
In order to ensure that you are able to update the MyBlock app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with MyBlock
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
MyBlock app notifications are not working properly
If you are not receiving notifications for the MyBlock app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "MyBlock" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with MyBlock!
Are you experiencing issues with the MyBlock app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
MyBlock Developer Updates
Usability enhancements and bug fixes..Version 12.7.0 09 January 2024
Usability enhancements and bug fixes..Version 12.3.0 04 October 2023
Usability enhancements and bug fixes..Version 12.2.0 26 July 2023
Usability enhancements and bug fixes..Version 12.0.0 15 March 2023
Usability enhancements and bug fixes..Version 11.16.0 13 February 2023
Usability enhancements and bug fixes..Version 11.1.0 22 November 2022
Usability enhancements and bug fixes..Version 10.13.0 13 September 2022
Usability enhancements and bug fixes..Version 10.12.0 13 July 2022
Usability enhancements and bug fixes..Version 10.9.0 26 May 2022
Usability enhancements and bug fixes..Version 10.7.0 29 March 2022
Usability enhancements and bug fixes..Version 10.0.0 12 January 2022
Usability enhancements and bug fixes..Version 9.20.0 01 September 2021
Usability enhancements and bug fixes..Version 9.18.0 02 August 2021
Usability enhancements and bug fixes..Version 9.16.0 26 May 2021
Bug fixes and performance improvements..Version 9.13.1 14 April 2021
Bug fixes and usability enhancements..Version 9.9.0 30 January 2021
Bug fixes, plus added the ability to work one-on-one with a tax pro from anywhere with the new Video appointment feature..Version 9.2.0 02 December 2020
From receipts to refunds, the redesigned MyBlock app is your H&R Block account & the best way to manage your taxes. We’ll help you achieve your best financial life. Feel confident about your taxes and finances all year long with MyBlock. Our app helps you communicate, plan, and succeed. Connect with experts and advice. Use it whenever you want, on any device you want. It’s easy. Need professional tax help? Get in touch with an H&R Block tax pro any time of the year, with secure messaging, screensharing, and video chat capabilities. Enjoy a stress-free solution for in-person or virtual appointment planning and prep – or switch to a new appointment type whenever you want. Want help managing your tax forms and info? Answer a few quick questions, and we’ll tell you exactly what docs you need to file your taxes. Use your personalized tax organizer to collect your docs and get ready to file your taxes.  Start your taxes before your first appointment by uploading docs and info through the app and answering basic tax questions. Take a pic of your forms to quickly add them to your MyBlock account. Upload receipts, donations, tax forms, and more as you get them throughout the year. No more scrambling for lost docs at tax time. Get quick and easy access to your documents and tax returns — for all of life’s big financial decisions. Estimate your potential refund and keep tabs on your return status after you’ve filed. Want to explore the latest in mobile banking? Manage your H&R Block Emerald Prepaid Mastercard® – keep tabs on your refund, current balance, and payments as you spend. Save for what matters, with our easy savings tools. Access your credit score through LendingTree to stay on top of your financial goals. Check your Tax Identity Shield account and membership to protect your tax identity and get alerted to potential issues. MYBLOCK: TAXES, PLUS SO MUCH MORE. Your privacy, security, and guarantees are important to us. Please visit hrblock.com to learn more. Privacy Policy: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles.html Service Agreement: https://idp.hrblock.com/idp/Authn/OnlineServiceAgreement.html Data Security: https://www.hrblock.com/data-security/ Guarantees: https://www.hrblock.com/guarantees/.Version 8.4.1 29 April 2020
Thanks for using the MyBlock mobile app! Our team recently released a number of performance improvements and bug fixes. If you have questions or comments please contact us at 1-800-472-5625 or email us at [email protected]..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your myblock app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.