Is Rakuten Viber Messenger not working / having issues for you?

APP NAME
Rakuten Viber Messenger
VERSION
22.6.0
APP WORKING?

Recently reported problems with Rakuten Viber Messenger within the last 24 hours

Not Working40%
Login Issue61%
Loading Problem9%
Installation Issue58%

Rakuten Viber Messenger App Status (May 2024)

If you're experiencing difficulties with the Rakuten Viber Messenger app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Rakuten Viber Messenger
App Category Social Networking
Developer Viber Media SARL.
Relase Date 02 December 2010, Thursday
Last Update 06 May 2024, Monday
Compatibility IOS 14.6 or later

Common Rakuten Viber Messenger App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Rakuten Viber Messenger app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Rakuten Viber Messenger app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Rakuten Viber Messenger login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Rakuten Viber Messenger server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Rakuten Viber Messenger app installation issues

There seems to be some issues with the installation of the Rakuten Viber Messenger app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Rakuten Viber Messenger app is not updating properly in my phone

In order to ensure that you are able to update the Rakuten Viber Messenger app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Rakuten Viber Messenger

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Rakuten Viber Messenger app notifications are not working properly

If you are not receiving notifications for the Rakuten Viber Messenger app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Rakuten Viber Messenger" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Rakuten Viber Messenger!

Are you experiencing issues with the Rakuten Viber Messenger app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Rakuten Viber Messenger Developer Updates

Version 22.6.0 06 May 2024
The Rakuten Viber experience just got better!
Update now and feel the difference.
Like what you see? Rate us and submit a review today..
Version 22.1.0 22 February 2024
The Rakuten Viber experience just got better!
Update now and feel the difference.
Like what you see? Rate us and submit a review today..
Version 21.7.0 27 December 2023
The Rakuten Viber experience just got better!
Update now and feel the difference.
Like what you see? Rate us and submit a review today..
Version 21.3.0 02 November 2023
The Rakuten Viber experience just got better!
Now available:
Search in chats: Easily find words that you used in specific chats.
Search and call: Call a contact directly from the Search screen.
Update now and feel the difference.
Like what you see? Rate us and submit a review today..
Version 20.8.1 28 August 2023
The Viber experience just got better!
Now available:
Search in chats: Easily find words that you used in specific chats.
Search and call: Call a contact directly from the Search screen.
Update now and feel the difference.
Like what you see? Rate us and submit a review today..
Version 20.4.0 04 July 2023
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 20.0.0 06 May 2023
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 19.5.1 25 February 2023
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 19.1.2 22 December 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 18.8.0 02 November 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 18.3.0 28 August 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 17.9.0 30 June 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 17.5.0 27 April 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 17.0.3 26 February 2022
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you..
Version 16.7.3 26 December 2021
Viber lenses are here! Open Viber's camera and play with reality altering filters and masks and send hilarious photos and videos. Tap the 'camera' icon > 'Ghost' icon.
Disappearing Messages are finally in group chats as well! Time messages to self destruct - some things don鈥檛 need to last forever, even in group chats. Tap More (路路路) in the input bar > Timer icon > Select time..
Version 16.4.1 30 October 2021
Viber lenses are here! Open Viber's camera and play with reality altering filters and masks and send hilarious photos and videos. Tap the 'camera' icon > 'Ghost' icon.
Disappearing Messages are finally in group chats as well! Time messages to self destruct - some things don鈥檛 need to last forever, even in group chats. Tap More (路路路) in the input bar > Timer icon > Select time..
Version 15.9.0 19 August 2021
Auto-backup your photos and videos along with your chats.
Traded your old iPhone for a new one? Restoring everything is easy.
See up to 6 people on your call screen at once. Got more people on your call? No problem, swipe left to see all of them, 6 at a time..
Version 15.5.5 29 June 2021
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience..
Version 15.2.1 30 April 2021
Say hi to group video calls with 30 participants. Big family? Problem solved!
See up to 6 people on your call screen at once. Got more people on your call? No problem, swipe left to see all of them, 6 at a time.
Community admins can set an alias, including a different name and photo, when posting in their Community..
Version 14.8 02 March 2021
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience..
Version 14.4.2 22 December 2020
We're constantly improving the app to bring you the best of Viber. Get the latest version to have all of the available features and services from us.
Version 14.3.1 02 December 2020
Remember your contacts鈥 birthday with Birthday Reminders! Bonus: Every birthday wish comes with a chat surprise ;) If you wish to keep your birthday secret, hide it in More > Settings > Privacy.
Version 14.3 30 November 2020
Remember your contacts鈥 birthday with Birthday Reminders! Bonus: Every birthday wish comes with a chat surprise ;) If you wish to keep your birthday secret, hide it in More > Settings > Privacy.
Version 14.2 18 November 2020
Set reminders on Viber with My Notes. No more switching between apps, all your messages and reminders are in one place!
Long-tap any message on My Notes > Tap Set Reminder.
Start a call in any group chat - no matter its size - by tapping the top icon in the group chat and selecting up to 19 participants you want on the call. No more hassles..
Version 14.1.1 03 November 2020
Set reminders on Viber with My Notes. No more switching between apps, all your messages and reminders are in one place!
Long-tap any message on My Notes > Tap Set Reminder.
As a Community admin, get to know your audience better and faster - see views, clicks and shares right after posting and grow a massive Community: Long-tap any message > Info..
Version 14.0.1 21 October 2020
Start a call in any group chat - no matter its size - by tapping the top icon in the group chat and selecting up to 19 participants you want on the call. No more hassles.
Swipe left on any of your messages to select multiple messages you want to delete or forward..
Version 13.9 04 October 2020
Important events will never get lost again in 1-on-1 chats! Pin any message that you want to remember and see easily:
Long tap any message > Pin..
Similar app Problems
鉁 Rakuten Viber Messenger Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your rakuten viber messenger app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.