Is Fidelity Investments not working / having issues for you?
Recently reported problems with Fidelity Investments within the last 24 hours
Fidelity Investments App Status (April 2024)
If you're experiencing difficulties with the Fidelity Investments app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.
| App Name | Fidelity Investments |
| App Category | Finance |
| Developer | Fidelity Investments |
| Relase Date | 22 February 2010, Monday |
| Last Update | 13 March 2024, Wednesday |
| Compatibility | IOS 16.0 or later |
Common Fidelity Investments App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Fidelity Investments app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Fidelity Investments app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Fidelity Investments login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Fidelity Investments server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Fidelity Investments app installation issues
There seems to be some issues with the installation of the Fidelity Investments app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Fidelity Investments app is not updating properly in my phone
In order to ensure that you are able to update the Fidelity Investments app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Fidelity Investments
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Fidelity Investments app notifications are not working properly
If you are not receiving notifications for the Fidelity Investments app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Fidelity Investments" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Fidelity Investments!
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Fidelity Investments Developer Updates
Thank you for using the Fidelity® mobile app. The latest version includes: • Fund your savings goal with the 52-week challenge • Fidelity Assistant is now enhanced with Search functionality • New enhancement in scheduling an appointment with an advisor • Accessibility-related upgrades: Continually improving usability to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.89 26 January 2024Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: Continually improving usability to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.88 08 December 2023Thank you for using the Fidelity® mobile app. The latest version includes: • Customization of Home: Hide balance over time chart, markets, and account numbers • Recurring Investments: Set up for stocks / ETFs • Get help from our redesigned Virtual Assistant • Accessibility-related upgrades: Continually improving usability to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.86.1 06 October 2023Thank you for using the Fidelity® mobile app. The latest update includes: • Accessibility-related upgrades: Continually improving usability to increase compatibility with assistive technologies • Self-Employed 401(k) plan administrators can now use Mobile Check Deposit to contribute to their account • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.84.1 08 August 2023Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: We’re committed to continually improving the usability of our app and have made significant upgrades to increase compatibility with assistive technologies • Discover page is customized with new segment-based feature ordering; features designed to assist customers with their research and ways to discover additional account types and products • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.82.1 08 June 2023Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: We’re committed to continually improving the usability of our app and have made significant upgrades to increase compatibility with assistive technologies • Credit Card customers can now download statements directly in the Fidelity® mobile app • Help automate your savings with a 52-week money challenge within the Payments and Transfers section of your Profile • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.80 01 April 2023Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: Continually improving usability to increase compatibility with assistive technologies • Personalized footprint for Fidelity Managed FidFolios℠ account holders • New Issue CDs are available in the Collections section of the Discover tab • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.78 23 January 2023Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: We’re committed to continually improving the usability of our app and have made significant upgrades to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.76 09 November 2022Thank you for using the Fidelity® mobile app. The latest version includes: • An updated credit card experience that now includes rewards and statements. • An estimated tax savings feature for Fidelity Managed FidFoliosSM account holders • Accessibility Fixes • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.75 28 September 2022Thank you for using the Fidelity® mobile app. The latest version includes: • Accessibility-related upgrades: We’re committed to continually improving the usability of our app and have made significant upgrades to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.73 30 July 2022Thank you for using the Fidelity® mobile app. The latest update includes: • Accessibility-related upgrades: We’re committed to continually improving the usability of our app and have made significant upgrades to increase compatibility with assistive technologies • Bug fixes and enhancements Help shape future versions of the app by writing a review and sharing your feedback!.
Version 3.70 11 May 2022Thank you for using the Fidelity® mobile app. The latest version includes: • Bug fixes and enhancements • Revamped Fidelity Go® experience Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.68 11 March 2022Thank you for using the Fidelity® mobile app. The latest version includes: • Bug fixes and enhancements • New Beta features Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.66 14 January 2022Thank you for using the Fidelity® mobile app. The latest version includes: • Bug fixes and enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.63 08 October 2021Thank you for using the Fidelity® mobile app. The latest version includes: • Bug fixes and enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.62 31 August 2021Thank you for using the Fidelity® Mobile App. The latest version includes: • Revamped Apple Watch experience with new features (portfolio & market updates, news) • Bug fixes and enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review.
Version 3.60 25 June 2021Thank you for using the Fidelity® mobile app. The latest version includes • Bug fixes and enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.57.1 23 April 2021Thank you for using the Fidelity® mobile app. The latest version includes: • Improved experience for opening a new account • Enable Extended Hours and Penny Stock trading features through Virtual Assistant • Bug fixes and performance enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.55 03 March 2021Thank you for using the Fidelity® Mobile App. The latest version includes: • Retirement account withdrawals in Transfer • Blue Sky information on CD details • A new Bond & CD Yield table in Markets • Bug fixes Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.52 11 December 2020Thank you for using the Fidelity® Mobile App. The latest version includes: • Transfer money to another friend or family member's Fidelity account • Improvements to buying New Issue CDs • Setup planning goals directly in the app • Grow your financial savvy with our expanding collection of webinars on demand • Voice-enabled Virtual Assistant to answer questions • Added new icons and legend information to positions • Enhancements and bug fixes Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.51.1 12 November 2020Thank you for using the Fidelity® Mobile App. The latest version includes: • You can now deposit a check into your HSA • Receive push notifications to notify proximity to investor center • CD Purchase is here! Customers now have the ability to research and buy new issue Certificates of Deposit • A dedicated Planning tab • Value Card benefits to be displayed on Mobile • Bug Fixes and performance enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.51 23 October 2020Thank you for using the Fidelity® Mobile App. The latest version includes: • You can now deposit a check into your HSA • Receive push notifications to notify proximity to investor center • CD Purchase is here! Customers now have the ability to research and buy new issue Certificates of Deposit • A dedicated Planning tab • Value Card benefits to be displayed on Mobile • Bug Fixes and performance enhancements Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
Version 3.50 05 October 2020Thank you for using the Fidelity® Mobile App. The latest version includes: • Expanded money transfers to support more account types. You can now make a deposit into your HSA, ABLE or SEP IRA account, and withdraw from your HSA, ABLE or 529 College Savings account. • FWS goal-based clients can now see their goals on the feed. • PPA customers can now contact and schedule appointments with their coaching team on the feed. • You can now exclude accounts when looking at your net worth, creating a more personalized view. When you’re ready to add any of these accounts back in, you can do that with a single click. We’ve also added a new visualization feature to give you a quick look of your assets and liabilities. • Bug Fixes and performance enhancements. Your feedback helps us improve your experience through ongoing updates. Let us know what you think by writing a review..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your fidelity investments app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.