Is Skype not working / having issues for you?

APP NAME
Skype
VERSION
8.113
APP WORKING?

Recently reported problems with Skype within the last 24 hours

Not Working50%
Login Issue38%
Loading Problem22%
Installation Issue37%

Skype App Status (April 2024)

If you're experiencing difficulties with the Skype app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Skype
App Category Social Networking
Developer Skype Communications S.a.r.l
Relase Date 31 March 2009, Tuesday
Last Update 27 February 2024, Tuesday
Compatibility IOS 14.0 or later

Common Skype App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Skype app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Skype app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Skype login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Skype server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Skype app installation issues

There seems to be some issues with the installation of the Skype app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Skype app is not updating properly in my phone

In order to ensure that you are able to update the Skype app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Skype

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Skype app notifications are not working properly

If you are not receiving notifications for the Skype app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Skype" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Skype!

Are you experiencing issues with the Skype app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Skype Developer Updates

Version 8.113 27 February 2024
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Layered Visual Stories: Delightful new display of 2+ photos/videos shared in chat
- Reactions Screen Revamped: Long-press message, press '+', scroll, for the more reactions screen refresh
- Sleek Chat Navigation: Long-press a chat in your list for the redesigned quick action menu
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.110.1 13 December 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Refreshed 'Reply' interface when long-pressing messages to reply
- New layout with 'Pin' and 'Fav' icons; hide favorites for a tidy view
- New files interface for PDFs, documents, and presentations
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.107 01 November 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Long-press a message for emoji reactions & refreshed design that adapts to your theme
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.102 30 August 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Ask Bing to draw and create images
- Modernised and refreshed sign-in screen
- Auto-play for back-to-back audio messages
- Quick access to search prompts in the search bar
- Tap for media in full-screen, swipe down to dismiss
- Bing bot auto-added in group chats
- Interact directly with Bing chat prompts
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.99.1 03 July 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Search bar in the languages list in Skype Translator
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.97 25 April 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- New call screen with a modernized look
- QR code to share a group chat
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.94.2 28 February 2023
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Introducing the new Bing in Skype preview experience. Chat with Bing individually or add to groups to get AI-powered answers, right within the context of your conversations.If you want to try it yourself, sign up for the Bing preview waitlist by signing into Skype or at https://www.bing.com/new
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.92 05 December 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Easily share your unique QR code with friends and family
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.89 06 October 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Easily connect with friends and family when using Search
- Search performance improvements
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.87 11 August 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Support for calling using SiriKit
- Noise cancellation for calls
- React to a message by tapping someone else's reaction to use the same one
- Bug fixes and improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.83.2 17 June 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- New emojis i.e. ukraineheart, ukrainehandshake
- Bug fixes and improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.83 21 April 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Support for more languages in Translated Conversations i.e. Ukranian
- Support for Translated Conversations calls to mobile and landlines
- Bug fixes and improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.81 24 February 2022
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Support for more languages in Translated Conversations, i.e. Turkish
- Revoke & disable all existing links to your profile and create a new one
- Bug fixes and improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.79.2 17 December 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Modernized Skype’s look
- Together mode works for all group calls
- New camera experience for taking pictures
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.77.2 22 October 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- In-client Skype Number purchases
- Improved Share extension with dark mode support and better performance
- Upgraded custom reaction picker so you can now have more reactions right at your fingertips
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.75 16 August 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- In-client Skype Number purchases
- Improved Share extension with dark mode support and better performance
- Upgraded custom reaction picker so you can now have more reactions right at your fingertips
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.73 16 June 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- In-client Skype Number purchases
- Improved Share extension with dark mode support and better performance
- Upgraded custom reaction picker so you can now have more reactions right at your fingertips
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.70 09 April 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Now you can have big conversations, because Skype calls now support up to 100 participants for audio group calls
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.68 27 January 2021
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Now you can have big conversations, because Skype calls now support up to 100 participants for audio group calls
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.66 09 November 2020
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- Custom message reactions
- Raise your hand during a group call
- Smart share suggestions
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.65 14 October 2020
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- You can now blur your camera background on Skype for iPhone
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Version 8.64.1 09 September 2020
We're listening to your feedback and working hard to improve Skype. Here's what's new:
- You can now blur your camera background on Skype for iPhone
- Bug fixes and stability improvements
Visit https://go.skype.com/whatsnew for more details..
Similar app Problems
✓ Skype Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your skype app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.