Is Universalis not working / having issues for you?


Recently reported problems with Universalis within the last 24 hours

Not Working29%
Login Issue38%
Loading Problem36%
Installation Issue65%

Universalis App Status (June 2024)

If you are having trouble with the Universalis app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Universalis
App Category Lifestyle
Developer Universalis Publishing
Relase Date 31 January 2019, Thursday
Last Update 03 May 2024, Friday
Compatibility IOS 12.0 or later

Common Universalis App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Universalis app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Universalis app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Universalis login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Universalis server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Universalis app installation issues

There seems to be some issues with the installation of the Universalis app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Universalis app is not updating properly in my phone

In order to ensure that you are able to update the Universalis app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Universalis

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Universalis app notifications are not working properly

If you are not receiving notifications for the Universalis app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Universalis" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Universalis!

Are you experiencing issues with the Universalis app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Universalis Developer Updates

Version 3.122 03 May 2024
We have corrected a bug in the mechanism which downloads the spoken audio in advance of the time when you will be listening to it..
Version 3.120 18 March 2024
The podcast alerts in the About Today page are now automatic and regular..
Version 3.118 29 January 2024
St Patrick falls on a Sunday this year. We have now accounted for the complications this causes for the calendars of Ireland and New York..
Version 3.112 29 November 2023
We have corrected a bug which caused the app to crash if you had set a faster or slower speed for audio playback. Sorry for the inconvenience..
Version 3.110 09 August 2023
The Collect of the day is now shown in the About Today page as well as the Readings at Mass page..
Version 3.109 02 August 2023
Some updates to the foreign-language texts..
Version 3.104 30 May 2023
Minor bug corrections and improvements..
Version 3.102 17 February 2023
Updates to some of the calendars and foreign-language texts..
Version 3.100 09 December 2022
Corrected a small but embarrassing text-size bug, and updated a number of the foreign language versions..
Version 3.98 16 November 2022
A bug has been corrected which prevented some of the spoken and sung audio from playing..
Version 3.93 15 September 2022
Some bug corrections..
Version 3.91 13 July 2022
Updated the local calendar for Liverpool, and the text of some foreign-language versions..
Version 3.87 22 May 2022
Some technical improvements under the hood..
Version 3.80 16 February 2022
Various bug corrections..
Version 3.78 12 January 2022
Updates to some of the more exotic local calendars..
Version 3.72 10 September 2021
More foreign-language texts have been added..
Version 3.71 02 August 2021
Compline (Night Prayer) is now available in Estonian..
Version 3.69 15 June 2021
General improvements in texts, calendars, and features..
Version 3.68 18 March 2021
For those of you who like to read the Gospel in Greek in parallel with the English, we now have the text of the scholarly Nestle-Aland edition..
Version 3.66 03 March 2021
In Eastertide, you will now be able to hear Alleluias from users of Universalis around the world..
Version 3.60 29 December 2020
We have moved the Epiphany in Scotland to Sunday 3 January 2021..
Version 3.59 08 December 2020
In the daytime Hours it was not always possible to choose correctly between the psalms of the day and the complementary psalms. Now it is..
Version 3.58 25 November 2020
Corrected an error in the Mass texts for Advent Sunday..
Version 3.57 27 October 2020
We have updated some more foreign-language texts.
The Daily Books feature contains a new book, β€œRevelations of Divine Love” by Julian of Norwich..
Version 3.55 09 October 2020
Two widgets are now available for your iOS 14 home screen: a small one with text, and a wide one with a picture..
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βœ“ Universalis Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your universalis app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.