Is SkySafari 7 Plus not working / having issues for you?

APP NAME
SkySafari 7 Plus
VERSION
7.3.5
APP WORKING?

Recently reported problems with SkySafari 7 Plus within the last 24 hours

Not Working12%
Login Issue51%
Loading Problem34%
Installation Issue22%

SkySafari 7 Plus App Status (May 2024)

If you are having trouble with the SkySafari 7 Plus app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name SkySafari 7 Plus
App Category Reference
Developer Simulation Curriculum Corp.
Relase Date 29 November 2021, Monday
Last Update 18 March 2024, Monday
Compatibility IOS 14.1 or later

Common SkySafari 7 Plus App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My SkySafari 7 Plus app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The SkySafari 7 Plus app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having SkySafari 7 Plus login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the SkySafari 7 Plus server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have SkySafari 7 Plus app installation issues

There seems to be some issues with the installation of the SkySafari 7 Plus app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My SkySafari 7 Plus app is not updating properly in my phone

In order to ensure that you are able to update the SkySafari 7 Plus app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with SkySafari 7 Plus

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

SkySafari 7 Plus app notifications are not working properly

If you are not receiving notifications for the SkySafari 7 Plus app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "SkySafari 7 Plus" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with SkySafari 7 Plus!

Are you experiencing issues with the SkySafari 7 Plus app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

SkySafari 7 Plus Developer Updates

Version 7.3.5 18 March 2024
In this update:
+ Timezone fixes.
+ DST fix for Chile region..
Version 7.3.1 13 October 2023
We're thrilled to present our latest update, meticulously designed to enrich your eclipse experience and make the universe feel a little closer. Hereโ€™s whatโ€™s sparkling in the new version:
+ Improved Earth and Eclipse Rendering
+ Improved Eclipse Timings and Moon Shadow Rendering
+ Improved Spanish Translations.
Version 7.2.0 17 June 2023
Fix for telescope control on iPad..
Version 7.1.8 01 March 2023
Get ready for a celestial update! With this release, we've added an exciting new feature to the Tonight view: the AstroBin Picture of the Day! That's right, you can now easily access stunning astronomy images at your fingertips. But that's not all! Premium subscribers can even pin their favorite images to the sky chart, making it feel like you're actually stargazing at the real thing.
We've also:
+ made it easier than ever to edit BCE dates in the Time Controls. No more struggling to input dates - now it's a breeze.
+ fixed a pesky Push Notification bug, ensuring you stay up-to-date on all the latest astronomical events.
+ improved SkyCasting to force real-time flow, giving you an even better experience.
+ made several minor improvements and fixes, to ensure the app keeps running smooth.
Get out there and keep exploring the universe with the help of SkySafari!.
Version 7.1.6 22 December 2022
On-Demand data has been fixed.
Fixes to the Widgets.
Fixed crash when closing settings..
Version 7.1.3 29 July 2022
Thank you for your continued support! In this update we revamped our subscription - now called SkySafari Premium - to include a number of new features we hope you'll enjoy.
Other features, improvements and fixes:
+ Ability to reorder/hide widgets in Tonight view
+ Added App Quick Actions (tap and hold app icon to view)
+ Calendar is now supported in Night Vision mode
+ More language localization work (now includes Korean and Portuguese)
+ Object Info image links now open larger image
+ Generic descriptions now display correctly in Object Info
+ Observing Lists - โ€œObservedโ€ objects show up as observed in any list
+ DST removed for Brasil
+ Other improvements and fixes
Happy Stargazing!.
Version 7.0.3 11 February 2022
Thank you for your continued support of SkySafari! In this update we bring you some additional features and enhancements to make your stargazing experience even better:
+ Restores support for SkyWire
+ Adds Apollo Missions IAP (free)
+ Adds James Webb Space Telescope
+ Set orientation for individual FOV Indicators
+ FOV indicator orientation can be set to mount type of selected Scope Preset
+ Adds Korean and Russian localization (more languages to come)
+ Display seconds and pm/am in Clock control.
+ Selection cursor no longer blinks
+ Displays distance from object in orbit mode
+ Transient event notifications are on by default
+ Ability to reorder Scope Presets
+ Can now edit the name of FOV Indicators
+ Other bug fixes and improvements.
Similar app Problems
โœ“ SkySafari 7 Plus Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your skysafari 7 plus app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.