Is Govee Home not working / having issues for you?

Govee Home

Recently reported problems with Govee Home within the last 24 hours

Not Working93%
Login Issue74%
Loading Problem56%
Installation Issue81%

Govee Home App Status (April 2024)

If you're experiencing difficulties with the Govee Home app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Govee Home
App Category Utilities
Developer Shenzhen Intellirocks Tech Co. Ltd.
Relase Date 27 July 2018, Friday
Last Update 28 March 2024, Thursday
Compatibility IOS 13.0 or later

Common Govee Home App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Govee Home app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Govee Home app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Govee Home login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Govee Home server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Govee Home app installation issues

There seems to be some issues with the installation of the Govee Home app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Govee Home app is not updating properly in my phone

In order to ensure that you are able to update the Govee Home app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Govee Home

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Govee Home app notifications are not working properly

If you are not receiving notifications for the Govee Home app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Govee Home" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Govee Home!

Are you experiencing issues with the Govee Home app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Govee Home Developer Updates

Version 6.0.40 28 March 2024

1.Supports more devices. 2. Fixed some existing bugs..

Version 6.0.10 31 January 2024

1. Supports more devices. 2. Fixed some existing bugs..

Version 5.9.11 30 November 2023

Bug fixes and minor improvements..

Version 5.8.30 28 September 2023

1、Christmas lights add new game modes.

Version 5.7.21 03 August 2023

1. Bug fixes and minor improvements..

Version 5.6.11 25 May 2023

Bug fixes and minor improvements..

Version 5.5.20 27 March 2023

1、Supports more devices. 2、Added some practical features for a better user experience..

Version 5.4.21 16 January 2023

Bug fixes and minor improvements..

Version 5.3.5 08 November 2022

Bug fixes and minor improvements..

Version 5.2.3 05 September 2022

1. Supported more devices. 2. Added useful features for better user experience..

Version 5.1.3 19 July 2022

Supports the connection with more new devices..

Version 5.0.3 13 May 2022

Bug fixes and minor improvements..

Version 4.9.0 15 March 2022

1. Added "Light Up Your Life" in Light Studio, bringing you the charm of deep integretion of light and life; 2. Optimized the steps to connect with Alexa; 3. Optimized community clubs; 4. More high-end lighting devices support AI Image Effects; 5. Some meat thermometers support Alexa; 6. Added some practical features for a better user experience..

Version 4.7.2 30 December 2021

1.Bug fixes and minor improvements..

Version 4.6.0 11 November 2021

1.Revised My Devices page design; 2.Added multiple Rooms for grouping devices; 3.You can enjoy the whole-room immersive lighting experience with the new function: Highlight; 4.You can connect your devices with Auto Run and control them easily; 5.Added Govee Instructions..

Version 4.5.0 10 September 2021

1.Added group control function and upgraded Smarts design; 2.Upgraded Bluetooth Device Nearby with nearby prompts and signal strength display; 3.Upgraded Savvy User Store; 4.Added Badge function; 5.Posts can be saved as drafts; 6.The header image on your homepage can be changed..

Version 4.3.0 04 June 2021

1. Improved “My Profile" page, including a brand new messaging center. Tapping your profile picture will now let you see all your posted content; 2. A new Game Library section has been added to Effects Lab; 3. The new music mode is now available for some strip lights; 4. Posting polls is now supported in the Forum; 5. Bluetooth-only devices now support Siri voice control; 6. Support for new “Recommended Color Schemes” function in Color/DIY mode..

Version 4.2.1 03 May 2021

1. Bug fixes and minor improvements..

Version 4.0.1 29 January 2021

1. fix some know bugs..

Version 3.9.0 21 December 2020

1. New scene modes and DIY group control for strip light products;
 2. Adds a "Schedule" function; you can now create lighting timers for the entire day; 
3. Supports viewing other users’ profiles; supports sharing videos, posts, etc., to other social media platforms;
 4. Supports using Tags to view Govee Community posts;
 5. Supports changing registered email addresses;
 6. 20 new scene modes have been added to RGBIC strip light products;
 7. Supports including DIY links in posts;
 8. And so much more!.

Version 3.8.1 02 December 2020

1. Added the Light Effect Center officially recommended by Govee, apply easily;
 2. You can now save your favorite colors. Color mode now features the color black;
 3. Some light models now have more DIY templates;
 4. Optimized the Alexa pairing process; 
5. Some light models have been upgraded to support more Scene modes; 
6. Some light bulb products now allow you to apply Scene modes, DIY effects, etc., with group control..

Version 3.7.0 22 October 2020

1. Supports more device types;
 2. Certain devices have more Scenes modes;
 3. Supports multiple languages, including Italian, Spanish, and Japanese;
 4. New "Roadmap" tab. Learn more about future app features both in development and consideration; 
5. Supports desktop widgets. Add devices or scenes to your smartphone home screen with ease; 
 6. Optimized the login and registration process;
 7. Hot topic icon featured on popular posts;
 8. Supports the 12-hour system;
 9. Optimized the user experience..

Version 3.6.1 14 September 2020

1. Supports more Govee device types.
 2. Supports DIY content sharing. You can also view DIY content from other users in the Testing Club.
 3. Community module optimized.
 4. Fixed some existing bugs..

Similar app Problems
✓ Govee Home Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your govee home app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.