Is VeSync not working / having issues for you?

APP NAME
VeSync
VERSION
5.0.50
APP WORKING?

Recently reported problems with VeSync within the last 24 hours

Not Working87%
Login Issue49%
Loading Problem91%
Installation Issue97%

VeSync App Status (February 2024)

If you're experiencing difficulties with the VeSync app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name VeSync
App Category Lifestyle
Developer VeSync
Relase Date 11 October 2017, Wednesday
Last Update 18 December 2023, Monday
Compatibility IOS 12.0 or later

Common VeSync App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My VeSync app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The VeSync app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having VeSync login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the VeSync server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have VeSync app installation issues

There seems to be some issues with the installation of the VeSync app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My VeSync app is not updating properly in my phone

In order to ensure that you are able to update the VeSync app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with VeSync

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

VeSync app notifications are not working properly

If you are not receiving notifications for the VeSync app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "VeSync" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! VeSync app comments loading...

I have a problem with VeSync!

Are you experiencing issues with the VeSync app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

VeSync Developer Updates

Version 5.0.50 18 December 2023

- New products supported. - Various improvements and performance enhancements..

Version 4.4.40 23 October 2023

- New products supported. - Various improvements and performance enhancements..

Version 4.3.90 21 August 2023

- New wellness videos added in the diet section. - Login and registration security enhanced. - New products supported. - Various improvements and performance enhancements..

Version 4.3.40 13 June 2023

- Added outdoor pollen info display. Users can view the current pollen count, level, pollen source type, and forecast for the next three days on the Outdoor Environment page. (US only) - Enabled the Smart Scenes feature for users globally. - New products supported. - Various improvements and performance enhancements..

Version 4.2.81 23 April 2023

- Various improvements and performance enhancements..

Version 4.2.40 20 February 2023

- New products supported. - Various improvements and performance enhancements..

Version 4.1.70 28 December 2022

- Launched the VeSync app on Apple Watch. - Various improvements and performance enhancements..

Version 4.1.10 19 October 2022

- Food Management: Improved Food Diary makes logging foods more convenient. - Wellness: Improved layout and the new Smart Behavior feature provide a better wellness experience. - Store: The new Wishlist feature helps you save your favorite products in the VeSync Store. - New products supported. - Various improvements and performance enhancements..

Version 3.2.46 16 August 2022

- Changed the location of Smart Scenes. - New products supported. - Added the plant management feature for humidifiers. - Various improvements and performance enhancements. - Please note that the old widget may disappear from the Today view page due to the iOS system bug. If this happens, try adding it again. Due to the restriction of the iOS system, only users of iOS 14 or later can use the new widget..

Version 3.2.33 16 June 2022

- Launched the Points Redemption feature. You can redeem VeSync points for select products. - Improved the Wellness Dashboard: launch diet/exercise checklist, display steps info, support customized meal/exercise plans, and more. - Support new products. - Various improvements and performance enhancements..

Version 3.2.20 07 April 2022

- Check out the badges you have been awarded and unlock new achievements with VeSync. - Set nutrition goals in the Wellness section. - New products supported. - Various improvements and performance enhancements..

Version 3.2.6 10 February 2022

- Various improvements and performance enhancements..

Version 3.1.37 09 October 2021

- Various bug fixes and performance improvements..

Version 3.1.24 30 July 2021

- Optimized the functions of Store. - Various bug fixes and performance improvements..

Version 3.1.10 22 May 2021

- Various bug fixes and performance improvements..

Version 3.0.63 27 March 2021

- Various bug fixes and performance improvements..

Version 3.0.49 30 December 2020

- Various bug fixes and performance improvements..

Version 3.0.38 20 November 2020

- Various bug fixes and performance improvements..

Similar app Problems
✓ VeSync Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your vesync app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.