Is Tesla not working / having issues for you?

APP NAME
Tesla
VERSION
4.30.0
APP WORKING?

Recently reported problems with Tesla within the last 24 hours

Not Working39%
Login Issue93%
Loading Problem76%
Installation Issue34%

Tesla App Status (March 2024)

If you are having trouble with the Tesla app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Tesla
App Category Lifestyle
Developer Tesla, Inc.
Relase Date 10 December 2012, Monday
Last Update 15 February 2024, Thursday
Compatibility IOS 15.0 or later

Common Tesla App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Tesla app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Tesla app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Tesla login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Tesla server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Tesla app installation issues

There seems to be some issues with the installation of the Tesla app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Tesla app is not updating properly in my phone

In order to ensure that you are able to update the Tesla app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Tesla

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Tesla app notifications are not working properly

If you are not receiving notifications for the Tesla app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Tesla" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Tesla!

Are you experiencing issues with the Tesla app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Tesla Developer Updates

Version 4.30.0 15 February 2024

Energy Graphs for Wall Connector 3 & Universal Wall Connector.

Version 4.28.1 20 December 2023

Plan a multi-stop trip and send it to your vehicle. Available in select countries. Requires vehicle software 2023.44.30+.

Version 4.26.2 20 October 2023

Add your Wall Connector to view charging history and set charging schedule.

Version 4.24.0 19 August 2023

Access your vehicle controls and climate from the Apple Shortcuts app.

Version 4.22.1 23 June 2023

Minor fixes and improvements.

Version 4.20.69 20 April 2023

Phone Key pairing no longer requires your Key Card to complete Schedule service for Tesla Insurance claims for US customers.

Version 4.17.5 31 January 2023

Minor fixes and improvements.

Version 4.16.1 22 December 2022

View Charge Stats for the entire year, swipe graphs to see charging history.

Version 4.14.1 19 October 2022

Lock Screen widget to display vehicle battery range Quick control to unlatch Model 3 or Model Y driver door, helpful if door handle is frozen (*) *Vehicle software version 2022.36+ required.

Version 4.11.2 10 August 2022

Minor fixes and improvements.

Version 4.9.2 15 June 2022

Minor fixes and improvements.

Version 4.9.2 15 June 2022

Minor fixes and improvements.

Version 4.7.3 14 April 2022

Storm Watch status and event opt-out for Powerwall Reorganized Solar and Powerwall settings to focus on your Home.

Version 4.6.0 17 February 2022

Charge Stats displays your vehicle energy charged and estimated costs Submit comprehensive claims for Tesla Insurance policyholders Support for actionable vehicle push notifications.

Version 4.3.0 18 November 2021

– Customize quick controls on vehicle homepage with a long press – Adjust Cabin Overheat Protection – Widget improvements – Sentry Mode Live Camera Access on supported cars in select countries (*) *Vehicle software version 2021.40.5+ required..

Version 4.0.2 10 September 2021

Refreshed vehicle and energy homepage Streamlined Summon experience Enhanced phone key support – vehicle no longer needs to be selected Send commands to vehicle immediately upon opening app Use Go Off-Grid to seamlessly disconnect your home from the Grid with Powerwall Shop the Tesla catalog and view and manage your orders (available in select countries) View Supercharging history and ability to pay outstanding Supercharging or service balance (available in select countries).

Version 3.10.13 04 June 2021

This release contains minor fixes and improvements..

Version 3.10.11 01 April 2021

This release contains minor fixes and improvements..

Version 3.10.9 29 October 2020

This release contains minor fixes and improvements..

Similar app Problems
βœ“ Tesla Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your tesla app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.