Is Smart Home Manager not working / having issues for you?
Recently reported problems with Smart Home Manager within the last 24 hours
Smart Home Manager App Status (April 2024)
If you're experiencing difficulties with the Smart Home Manager app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.
App Name | Smart Home Manager |
App Category | Productivity |
Developer | AT&T Services, Inc. |
Relase Date | 23 August 2017, Wednesday |
Last Update | 20 February 2024, Tuesday |
Compatibility | IOS 15.0 or later |
Common Smart Home Manager App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Smart Home Manager app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Smart Home Manager app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Smart Home Manager login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Smart Home Manager server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Smart Home Manager app installation issues
There seems to be some issues with the installation of the Smart Home Manager app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Smart Home Manager app is not updating properly in my phone
In order to ensure that you are able to update the Smart Home Manager app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Smart Home Manager
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Smart Home Manager app notifications are not working properly
If you are not receiving notifications for the Smart Home Manager app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Smart Home Manager" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Smart Home Manager!
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Smart Home Manager Developer Updates
This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2401.208 19 January 2024This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2310.205 02 November 2023With new profile controls, you can limit internet use at home or on the go! Linked broadband and cellular accounts can now limit access to cellular data. Manage internet access to Wi-Fi or cellular data without modifying settings on connected devices. Keep kids from connecting without permission, limiting screen-time to encourage homework, sleep, etc. Block access to unwanted devices, and more. You can also see how much data you’ve used throughout a 7-day period..
Version 2.2308.200 29 August 2023This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2307.196 18 July 2023Introducing the latest updates for Smart Home Manager! In this release, we've focused on enhancing your experience with new features and improvements. Here's what's new: • Device and profile enhancements give you more downtime options • We've updated app navigation and design for a more intuitive and visually appealing experience • Easily view and jump between clips with our upgraded video player • Enjoy seamless navigation within the help center and throughout the app • Restore your settings with a more straightforward design experience • Enjoy improved placement help for better extender performance • We've improved the appointment rescheduling experience.
Version 2.2304.190 18 April 2023This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2302.187 27 February 2023This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2212.181 19 December 2022This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2210.178 27 October 2022This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2208.174 24 August 2022We’ve got some great updates for you! · New AT&T ActiveArmor advanced internet security features, including design improvements and a new sign-up process · Our Virtual Assistant is smarter than ever · As always, we’ve squashed some bugs and made other improvements.
Version 2.2206.173 07 June 2022We’ve got great updates for you! · Sharing your Wi-Fi is easier than ever with a quick QR Scan in the My Wi-Fi section · Improved placement tips for your Wi-Fi extenders · Our Virtual Assistant is smarter than ever · As always, we’ve squashed some bugs and made other improvements.
Version 2.2204.170 27 April 2022This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2202.165 01 March 2022This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2112.159 08 December 2021This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2110.158(158) 26 October 2021This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2108.152 02 September 2021This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2106.145 23 June 2021This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2104.142 29 April 2021This latest release features the new and improved design of our Virtual Assistant. We’ve also re-branded our enhanced home network security: AT&T Internet Security with ActiveArmor℠, and it’s now available for all Fiber customers. This release also includes our ongoing experience improvements and design enhancements. With these, we’ve squashed some bugs along the way..
Version 2.2102.135 23 February 2021This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2012.126 09 December 2020This latest release includes enhancements to the equipment setup experience. We've also made other design improvements as well as some minor fixes..
Version 2.2011.124 17 November 2020This latest release includes experience improvements and design enhancements. We've also squashed some bugs..
Version 2.2010.123 27 October 2020With this release, we've improved our settings restore function and continued to make general improvements..
Version 2.2010.122 08 October 2020With this release, we're introducing device speed test results and tips to improve your device speeds. We've also updated the connected devices view, to give you more details and direct access to device actions. We've also made other improvements and squashed some bugs..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your smart home manager app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.