Is Smart Home Manager not working / having issues for you?

APP NAME
Smart Home Manager
VERSION
2.2402.211
APP WORKING?

Recently reported problems with Smart Home Manager within the last 24 hours

Not Working14%
Login Issue79%
Loading Problem94%
Installation Issue85%

Smart Home Manager App Status (April 2024)

If you're experiencing difficulties with the Smart Home Manager app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Smart Home Manager
App Category Productivity
Developer AT&T Services, Inc.
Relase Date 23 August 2017, Wednesday
Last Update 20 February 2024, Tuesday
Compatibility IOS 15.0 or later

Common Smart Home Manager App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Smart Home Manager app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Smart Home Manager app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Smart Home Manager login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Smart Home Manager server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Smart Home Manager app installation issues

There seems to be some issues with the installation of the Smart Home Manager app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Smart Home Manager app is not updating properly in my phone

In order to ensure that you are able to update the Smart Home Manager app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Smart Home Manager

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Smart Home Manager app notifications are not working properly

If you are not receiving notifications for the Smart Home Manager app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Smart Home Manager" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Smart Home Manager!

Are you experiencing issues with the Smart Home Manager app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Smart Home Manager Developer Updates

Version 2.2402.211 20 February 2024

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2401.208 19 January 2024

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2310.205 02 November 2023

With new profile controls, you can limit internet use at home or on the go! Linked broadband and cellular accounts can now limit access to cellular data. Manage internet access to Wi-Fi or cellular data without modifying settings on connected devices. Keep kids from connecting without permission, limiting screen-time to encourage homework, sleep, etc. Block access to unwanted devices, and more. You can also see how much data you’ve used throughout a 7-day period..

Version 2.2308.200 29 August 2023

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2307.196 18 July 2023

Introducing the latest updates for Smart Home Manager! In this release, we've focused on enhancing your experience with new features and improvements. Here's what's new: • Device and profile enhancements give you more downtime options • We've updated app navigation and design for a more intuitive and visually appealing experience • Easily view and jump between clips with our upgraded video player • Enjoy seamless navigation within the help center and throughout the app • Restore your settings with a more straightforward design experience • Enjoy improved placement help for better extender performance • We've improved the appointment rescheduling experience.

Version 2.2304.190 18 April 2023

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2302.187 27 February 2023

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2212.181 19 December 2022

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2210.178 27 October 2022

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2208.174 24 August 2022

We’ve got some great updates for you! · New AT&T ActiveArmor advanced internet security features, including design improvements and a new sign-up process · Our Virtual Assistant is smarter than ever · As always, we’ve squashed some bugs and made other improvements.

Version 2.2206.173 07 June 2022

We’ve got great updates for you! · Sharing your Wi-Fi is easier than ever with a quick QR Scan in the My Wi-Fi section · Improved placement tips for your Wi-Fi extenders · Our Virtual Assistant is smarter than ever · As always, we’ve squashed some bugs and made other improvements.

Version 2.2204.170 27 April 2022

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2202.165 01 March 2022

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2112.159 08 December 2021

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2110.158(158) 26 October 2021

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2108.152 02 September 2021

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2106.145 23 June 2021

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2104.142 29 April 2021

This latest release features the new and improved design of our Virtual Assistant. We’ve also re-branded our enhanced home network security: AT&T Internet Security with ActiveArmor℠, and it’s now available for all Fiber customers. This release also includes our ongoing experience improvements and design enhancements. With these, we’ve squashed some bugs along the way..

Version 2.2102.135 23 February 2021

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2012.126 09 December 2020

This latest release includes enhancements to the equipment setup experience. We've also made other design improvements as well as some minor fixes..

Version 2.2011.124 17 November 2020

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

Version 2.2010.123 27 October 2020

With this release, we've improved our settings restore function and continued to make general improvements..

Version 2.2010.122 08 October 2020

With this release, we're introducing device speed test results and tips to improve your device speeds.  We've also updated the connected devices view, to give you more details and direct access to device actions.  We've also made other improvements and squashed some bugs..

Similar app Problems
âś“ Smart Home Manager Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your smart home manager app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.