Is Microsoft Word not working / having issues for you?

Microsoft Word

Recently reported problems with Microsoft Word within the last 24 hours

Not Working43%
Login Issue91%
Loading Problem93%
Installation Issue41%

Microsoft Word App Status (March 2024)

If you are having trouble with the Microsoft Word app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Microsoft Word
App Category Productivity
Developer Microsoft Corporation
Relase Date 27 March 2014, Thursday
Last Update 20 December 2023, Wednesday
Compatibility IOS 16.0 or later

Common Microsoft Word App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Microsoft Word app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Microsoft Word app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Microsoft Word login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Microsoft Word server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Microsoft Word app installation issues

There seems to be some issues with the installation of the Microsoft Word app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Microsoft Word app is not updating properly in my phone

In order to ensure that you are able to update the Microsoft Word app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Microsoft Word

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Microsoft Word app notifications are not working properly

If you are not receiving notifications for the Microsoft Word app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Microsoft Word" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Microsoft Word!

Are you experiencing issues with the Microsoft Word app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Microsoft Word Developer Updates

Version 2.80.2 20 December 2023

• Bug fixes.

Version 2.78.2 27 October 2023

• Bug fixes.

Version 2.76 14 August 2023

• Bug fixes.

Version 2.74 12 June 2023

• Bug fixes.

Version 2.72 10 April 2023

• Bug fixes.

Version 2.70.1 15 February 2023

• Bug fixes.

Version 2.68 12 December 2022

• Bug fixes.

Version 2.66 10 October 2022

• Bug fixes.

Version 2.64 15 August 2022

• Bug fixes.

Version 2.62 13 June 2022

• Bug fixes.

Version 2.60 11 April 2022

• Bug fixes.

Version 2.58 14 February 2022

• Bug fixes.

Version 2.56 13 December 2021

AutoSave status: Get real time feedback on the save status of your cloud files, so you can be confident that your changes are securely in the cloud. Quickly Delete a File or Folder: Swipe left or tap and hold to quickly delete a file or folder..

Version 2.54 11 October 2021

• Bug fixes.

Version 2.52 09 August 2021

• Bug fixes.

Version 2.50 14 June 2021

Show Your Pride: Celebrate Pride with the special theme inspired by the flags of the LGBTQI+ communities..

Version 2.48 12 April 2021

• Bug fixes.

Version 2.46 16 February 2021

Get to Your Files Faster: Enjoy the new simplified Home experience within Word for iPad, along with quick access to your relevant files. Release notes tracking item: Sensitivity Labeling in GCC and GCC-H : Sensitivity labeling features are now available for customers in the GCC and GCC-H environments (learn more -

Version 2.44 14 December 2020

Add and Switch Between Accounts: Add multiple work or personal accounts to your Word app, and easily switch between them. Use a Pointing Device on iPad : Connect a trackpad or mouse to your iPad and you’ll get rich visual feedback and just the right level of precision needed to enhance your productivity. .

Version 2.43 14 December 2020

• Bug fixes.

Version 2.42 12 October 2020

• Bug fixes.

Version 2.41.1 18 September 2020

• Bug fixes.

Similar app Problems
✓ Microsoft Word Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your microsoft word app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.