Is Hatch Sleep not working / having issues for you?

APP NAME
Hatch Sleep
VERSION
4.9.1
APP WORKING?

Recently reported problems with Hatch Sleep within the last 24 hours

Not Working36%
Login Issue21%
Loading Problem28%
Installation Issue37%

Hatch Sleep App Status (April 2024)

If you are having trouble with the Hatch Sleep app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Hatch Sleep
App Category Health & Fitness
Developer Hatch Baby, Inc.
Relase Date 23 January 2017, Monday
Last Update 08 March 2024, Friday
Compatibility IOS 15.0 or later

Common Hatch Sleep App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Hatch Sleep app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Hatch Sleep app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Hatch Sleep login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Hatch Sleep server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Hatch Sleep app installation issues

There seems to be some issues with the installation of the Hatch Sleep app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Hatch Sleep app is not updating properly in my phone

In order to ensure that you are able to update the Hatch Sleep app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Hatch Sleep

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Hatch Sleep app notifications are not working properly

If you are not receiving notifications for the Hatch Sleep app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Hatch Sleep" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Hatch Sleep app comments loading...

I have a problem with Hatch Sleep!

Are you experiencing issues with the Hatch Sleep app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Hatch Sleep Developer Updates

Version 4.9.1 08 March 2024
This release contains bug fixes and performance improvements..
Version 3.50.12 06 January 2024
This release contains bug fixes and performance improvements..
Version 3.45.0 08 November 2023
This release contains bug fixes and performance improvements..
Version 3.36.2 07 September 2023
This release contains bug fixes and performance improvements..
Version 3.26.1 29 June 2023
We're constantly updating the HatchSleep app to keep your experience reliable, bug-free, and dreamy. Reach out at hatch.co/support with any questions or issues, we'd love to hear from you!.
Version 3.18.1 04 May 2023
We're constantly updating the HatchSleep app to keep your experience reliable, bug-free, and dreamy. Reach out at hatch.co/support with any questions or issues, we'd love to hear from you!.
Version 3.8.0 24 February 2023
You asked, we listened! Now you can schedule nap time on your Rest and Rest+ 2nd gen. Head to My Schedule on your Hatch’s home screen to add a custom schedule for naps, quiet time and more..
Version 3.5.0 20 December 2022
This release includes updates to our unwind and sleep sound page design. Please reach out at hatch.co/support with any questions or issues, we'd love to hear from you!.
Version 3.3.20 25 October 2022
Rest+ 2nd gen users will now receive improved, proactive low battery notifications to ensure their portable dream machine is charged and ready for wherever their little one falls asleep. A small reminder so Rest+ can be there with wind downs, wake ups, and soothing sounds to keep them dreaming..
Version 3.3.3 10 August 2022
Users setting up new Time for Bed and Time to Rise Beacons on Rest 2nd Gen will see an enhanced set-up with more configurable settings..
Version 3.2.10 22 June 2022
Rest 2nd Gen users will now be able to set up new Time-for-Bed and Time-to-Rise Beacons to help with their little one’s tricky transitions to and from sleep. With Time for Bed you don’t always have to be the bad guy, a light and sound of your choice will signal to your little one that it’s time to get ready for bed. Keep your early risers in bed and give yourself a little extra shut eye with Time to Rise, the light will change color at the time you set, letting your little one know when it’s okay to get up..
Version 3.2.5 21 April 2022
This release includes a fix to a bug that may have impacted some Restore users' alarms. Please reach out with any feedback or problems at hatch.co/support..
Version 3.1.33 24 January 2022
In this release, users will have the ability to delete their account information via settings. Please reach out with any questions or problems to [email protected] - we'd love to hear from you!.
Version 3.1.29 09 December 2021
This release includes updates to our Rest (2nd Gen) player. Reach out with any issues or questions to [email protected] - we'd love to hear from you!.
Version 3.1.10 16 September 2021
In this release, we've made some design updates for our Restore users. Please reach out with any questions or issues to [email protected]..
Version 3.0.26 22 July 2021
This release supports our upcoming new product, Rest (2nd Gen). Please reach out with any questions or feedback to [email protected]..
Version 3.0.26 22 July 2021
This release supports our upcoming new product, Rest (2nd Gen). Please reach out with any questions or feedback to [email protected]..
Version 3.0.11 12 May 2021
We're adding support for new types of content on Rest Mini in this release. Please reach out to us with any questions or issues -- we'd love to hear from you at [email protected]!.
Version 3.0.0 17 March 2021
This release includes a few performance improvements. Please reach out to us with any questions or issues to [email protected]..
Version 2.4.11 11 December 2020
We've added a new message center to help you get started with Restore and support you along your journey to better sleep.
Please reach out if you have any feedback (seriously, we live for this!) to [email protected]..
Similar app Problems
✓ Hatch Sleep Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your hatch sleep app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.