Is RaceChrono Pro not working / having issues for you?

APP NAME
RaceChrono Pro
VERSION
8.0.9
APP WORKING?

Recently reported problems with RaceChrono Pro within the last 24 hours

Not Working3%
Login Issue88%
Loading Problem33%
Installation Issue20%

RaceChrono Pro App Status (March 2024)

If you are having trouble with the RaceChrono Pro app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name RaceChrono Pro
App Category Sports
Developer RaceChrono Oy
Relase Date 02 March 2017, Thursday
Last Update 26 October 2023, Thursday
Compatibility IOS 13.0 or later

Common RaceChrono Pro App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My RaceChrono Pro app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The RaceChrono Pro app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having RaceChrono Pro login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the RaceChrono Pro server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have RaceChrono Pro app installation issues

There seems to be some issues with the installation of the RaceChrono Pro app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My RaceChrono Pro app is not updating properly in my phone

In order to ensure that you are able to update the RaceChrono Pro app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with RaceChrono Pro

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

RaceChrono Pro app notifications are not working properly

If you are not receiving notifications for the RaceChrono Pro app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "RaceChrono Pro" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with RaceChrono Pro!

Are you experiencing issues with the RaceChrono Pro app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

RaceChrono Pro Developer Updates

Version 8.0.9 26 October 2023

- Fixed: Disappearing buttons for video sync adjustment.

Version 8.0.8 18 July 2023

- Urgent fix: A lot of noise in the Live screen’s time delta and speed delta, especially on longer circuits (since v8.0.0) - Fixed: Time delta selection problem in Analysis screen.

Version 7.6.6 16 December 2022

- Fixed: Tyre temperature gauge glitch when used with Alsense sensors - Fixed: Memory leak in analysis Analysis screen.

Version 7.6.4 02 November 2022

- Added: Remote control support for GoPro HERO 11 - Added: Official support for Alsense ALS Tire BLE tire temperature sensor - Fixed: Allow multi-line comments in AIM .CSV imports - Fixed: Broken lap timing metadata in .VBO exports - Fixed: Export queue reported erroneous “No data to export” when exporting items from multiple sessions or when the queue was opened from the main screen.

Version 7.6.3 07 September 2022

- Fixed: Crash when importing GoPro sensor data from more than one video file at once.

Version 7.5.3 20 June 2022

- Fixed: RaceBox mini accuracy channel magnitude - Fixed: Possible crash when opening a session - Fixed: Missing translations.

Version 7.5.2 07 April 2022

- Added: Convenience button for registering an account - Added: Configurable video fade in and out for video export - Added: Better names for exported files - Removed: Non-functional video quality setting - Fixed: Crash when trying to pick files from Photos app for importing.

Version 7.5.1 04 March 2022

- Added support for RaceBox Mini - Added custom channels imported from .VBO files - Improved Import screen - Various fixes and other improvements.

Version 7.4.4 17 December 2021

- Fixed: Broken text editors.

Version 7.3.0 12 July 2021

- Added new CSV v3 export format with more elaborate column headers - Added export for Z1 Analyzer - Added battery level indicator for multiple different type of sensors - Added accelerometer and gyroscope data for GoPro sensor data import - Improved: VBO export column names - Improved: Nicer format for the solution in the Custom Channel Editor - Fixed: Inverted accelerometer readings to match other platforms - Fixed: Many bugs.

Version 7.2.7 20 May 2021

- Fixed: Crash when resolving device delay - Fixed: The last "in lap" was not displayed in the lap list - Fixed: Incomplete laps displayed as 0:00.00 in Analysis screen drop downs - Fixed: Missing rounding in live lap timer.

Version 7.2.4 10 April 2021

- Fixed: Many bugs.

Version 7.1.0 08 February 2021

- Added remote control support for GoPro 9 - Added support for Bluetooth Smart LNS -standard - Added analysis adjustment for GPS position shift - Added analysis adjustment for device delay - Added “OBD-II response prefix” field to channel editor - Added support for lean angle in importing .VBO files - Improved Vehicle profile’s test connection and live data.

Version 7.0.9 28 September 2020

- Fixed: Another Audio/Video codec failure when exporting a session with more than two source video files - Fixed: Speed delta channel was not selectable for analysis.

Similar app Problems
âś“ RaceChrono Pro Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your racechrono pro app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.