Is EMaxMobileApp not working / having issues for you?

APP NAME
EMaxMobileApp
VERSION
1.88
APP WORKING?

Recently reported problems with EMaxMobileApp within the last 24 hours

Not Working77%
Login Issue89%
Loading Problem55%
Installation Issue93%

EMaxMobileApp App Status (June 2026)

If you are having trouble with the EMaxMobileApp app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name EMaxMobileApp
App Category Sports
Developer Markus Schlegel
Relase Date 26 April 2019, Friday
Last Update 27 August 2025, Wednesday
Compatibility IOS 12.0 or later

Common EMaxMobileApp App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My EMaxMobileApp app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The EMaxMobileApp app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having EMaxMobileApp login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the EMaxMobileApp server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have EMaxMobileApp app installation issues

There seems to be some issues with the installation of the EMaxMobileApp app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My EMaxMobileApp app is not updating properly in my phone

In order to ensure that you are able to update the EMaxMobileApp app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with EMaxMobileApp

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

EMaxMobileApp app notifications are not working properly

If you are not receiving notifications for the EMaxMobileApp app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "EMaxMobileApp" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! EMaxMobileApp app comments loading...

I have a problem with EMaxMobileApp!

Are you experiencing issues with the EMaxMobileApp app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

EMaxMobileApp Developer Updates

Version 1.88 27 August 2025
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news or contact us via [email protected].
Also please check the document https://www.emax-tuning.com/eMax-possibilities.pdf for the tuning possibilities which are highly depending on the drive unit type and currently installed motor firmware version.
This version 1.88 for STePS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
This version is capable to optimize DU-EP801, DU-E800, DU-EP600, DU-E80X0, DU-E7000, DU-E6XXX and DU-E50X0 drive units as well as its variants "RS" and "CRG".
new in version 1.88 (26.08.25):
- partial compatibility for EP801/EP6 motor firmware 4.4.2
new in version 1.87 (23.08.25):
- minor optimizations
new in version 1.86 (10.08.25):
- new battery types added, minor bugfix and optimizations
new in version 1.85 (10.02.25):
- minor bugfix and optimizations
new in version 1.84 (25.01.25):
- partial compatibility for EP801/EP6 motor firmware 4.4.1
- optimizations and improvements
new in version 1.83 (07.09.24):
- bug fix for crash on some very rare bike configurations at 73% of bike information reading
new in version 1.82 (31.08.24):
- optimizations and minor bug fixes for DU-EP800
new in version 1.77 (30.06.24):
- partial compatibility for EP801/EP6 motor firmware 4.3.0
new in version 1.76 (15.06.24):
- new battery types and RS default values for generation 2 added
new in version 1.75 (12.06.24):
- bugfix for DU-E8000 motor firmware 4.10.0
new in version 1.74 (20.05.24):
- partial compatibility for DUEP800 (DUEP800, DUEP800-CRG) FW 4.2.0
- partial compatibility for DUE80X0 (DUE8000, DUE8080) FW 4.10.0
- partial compatibility for DUE7000 FW 4.8.0
- partial compatibility for DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.8.0
- partial compatibility for DUE50X0 (DUE5000, DUE5080) FW 4.5.0
See also https://www.emax-tuning.com/eMax-possibilities.pdf
new in version 1.73 (15.04.24):
- partial compatibility for EP801/EP motor firmware 4.2.2
new in version 1.72 (26.03.24):
- partial compatibility for EP801/EP motor firmware 4.2.1
new in version 1.71 (09.02.24):
- partial compatibility for EP801/EP motor firmware 4.2.0
- minor optimizations
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button.
Version 1.85 10 February 2025
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.85 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
new in version 1.85 (10.02.25):
- minor bugfix and optimizations
new in version 1.84 (25.01.25):
- partial compatibility for EP801/EP6 motor firmware 4.4.1
- optimizations and improvements
new in version 1.83 (07.09.24):
- bug fix for crash on some very rare bike configurations at 73% of bike information reading
new in version 1.82 (31.08.24):
- optimizations and minor bug fixes for DU-EP800
new in version 1.77 (30.06.24):
- partial compatibility for EP801/EP6 motor firmware 4.3.0
new in version 1.76 (15.06.24):
- new battery types and RS default values for generation 2 added
new in version 1.75 (12.06.24):
- bugfix for DU-E8000 motor firmware 4.10.0
new in version 1.74 (20.05.24):
- partial compatibility for DUEP800 (DUEP800, DUEP800-CRG) FW 4.2.0
- partial compatibility for DUE80X0 (DUE8000, DUE8080) FW 4.10.0
- partial compatibility for DUE7000 FW 4.8.0
- partial compatibility for DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.8.0
- partial compatibility for DUE50X0 (DUE5000, DUE5080) FW 4.5.0
See also https://www.emax-tuning.com/eMax-possibilities.pdf
new in version 1.73 (15.04.24):
- partial compatibility for EP801/EP motor firmware 4.2.2
new in version 1.72 (26.03.24):
- partial compatibility for EP801/EP motor firmware 4.2.1
new in version 1.71 (09.02.24):
- partial compatibility for EP801/EP motor firmware 4.2.0
- minor optimizations
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button.
Version 1.83 09 September 2024
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.83 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.83 (07.09.24):
- bug fix for crash on some very rare bike configurations at 73% of bike information reading
new in version 1.82 (31.08.24):
- optimizations and minor bug fixes for DU-EP800
new in version 1.77 (30.06.24):
- partial compatibility for EP801/EP motor firmware 4.3.0
new in version 1.76 (15.06.24):
- new battery types and RS default values for generation 2 added
new in version 1.75 (12.06.24):
- bugfix for DU-E8000 motor firmware 4.10.0
new in version 1.74 (20.05.24):
- partial compatibility for DUEP800 (DUEP800, DUEP800-CRG) FW 4.2.0
- partial compatibility for DUE80X0 (DUE8000, DUE8080) FW 4.10.0
- partial compatibility for DUE7000 FW 4.8.0
- partial compatibility for DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.8.0
- partial compatibility for DUE50X0 (DUE5000, DUE5080) FW 4.5.0
See also https://www.emax-tuning.com/eMax-possibilities.pdf
new in version 1.73 (15.04.24):
- partial compatibility for EP801/EP motor firmware 4.2.2
new in version 1.72 (26.03.24):
- partial compatibility for EP801/EP motor firmware 4.2.1
new in version 1.71 (09.02.24):
- partial compatibility for EP801/EP motor firmware 4.2.0
- minor optimizations
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS).
Version 1.77 30 June 2024
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.77 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.77 (30.06.24):
- partial compatibility for EP801/EP motor firmware 4.3.0
new in version 1.76 (15.06.24):
- new battery types and RS default values for generation 2 added
new in version 1.75 (12.06.24):
- bugfix for DU-E8000 motor firmware 4.10.0
new in version 1.74 (20.05.24):
- partial compatibility for DUEP800 (DUEP800, DUEP800-CRG) FW 4.2.0
- partial compatibility for DUE80X0 (DUE8000, DUE8080) FW 4.10.0
- partial compatibility for DUE7000 FW 4.8.0
- partial compatibility for DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.8.0
- partial compatibility for DUE50X0 (DUE5000, DUE5080) FW 4.5.0
See also https://www.emax-tuning.com/eMax-possibilities.pdf
new in version 1.73 (15.04.24):
- partial compatibility for EP801/EP motor firmware 4.2.2
new in version 1.72 (26.03.24):
- partial compatibility for EP801/EP motor firmware 4.2.1
new in version 1.71 (09.02.24):
- partial compatibility for EP801/EP motor firmware 4.2.0
- minor optimizations
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.62 (21.03.23):
- minor optimizations and bug fixes
new in version 1.61 (02.03.23):
- minor optimizations and bug fixes.
Version 1.71 09 February 2024
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.71 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.71 (09.02.24):
- partial compatibility for EP801/EP motor firmware 4.20
- minor optimizations
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.62 (21.03.23):
- minor optimizations and bug fixes
new in version 1.61 (02.03.23):
- minor optimizations and bug fixes
new in version 1.59 (26.02.23):
- new battery types, Shimano STePS components and destination settings added
new in version 1.58 (28.10.22):
- corrections for display speed adjustment (special settings)
new in version 1.57 (18.10.22):
- update to newest firmware version 4.4.8 for DUE50X0
- update to newest firmware version 4.7.5 for DUE61X0 & DUE7000
- update to newest firmware version 4.9.4 for DUE80X0
- update to newest firmware version 4.1.9 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.56 (17.10.22):
- new battery types added
- change of EP8 profile OEM default settings added
new in version 1.55 (01.10.22):
- display speed adjustment
- torque range min. value added
- improvements and indication for special EP8 types
new in version 1.54 (10.07.22):
- bugfix for changing cassette type on some drive units
new in version 1.53 (08.07.22):
- minor fixes (darkmode & typo).
Version 1.70 23 October 2023
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.70 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.70 (23.10.23):
- minor bug fix
new in version 1.69 (09.10.23):
- minor improvements, change of EP801/EP6 message dialog texts
new in version 1.68 (29.09.23):
- adaption to DUE50X0 (DUE5000, DUE5080) FW 4.4.10
new in version 1.67 (11.09.23):
- bugfix for EP8 (DU-EP800) and new motor firmware 4.1.11
new in version 1.66 (07.09.23):
- adaption to DUEP801 (DUEP801, DUEP801-CRG) FW 4.1.1
- adaption to DUEP600 (DUEP600, DUEP600-CRG) FW 4.1.1
- adaption to DUEP800 (DUEP800, DUEP800-CRG) FW 4.1.11
- adaption to DUE80X0 (DUE8000, DUE8080) FW 4.9.5
- adaption to DUE7000 FW 4.7.7
- adaption to DUE61X0 (DUE6100, DUE6100-CRG, DUE6110, DUE6180) & FW 4.7.7
new in version 1.65 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.62 (21.03.23):
- minor optimizations and bug fixes
new in version 1.61 (02.03.23):
- minor optimizations and bug fixes
new in version 1.59 (26.02.23):
- new battery types, Shimano STePS components and destination settings added
new in version 1.58 (28.10.22):
- corrections for display speed adjustment (special settings)
new in version 1.57 (18.10.22):
- update to newest firmware version 4.4.8 for DUE50X0
- update to newest firmware version 4.7.5 for DUE61X0 & DUE7000
- update to newest firmware version 4.9.4 for DUE80X0
- update to newest firmware version 4.1.9 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.56 (17.10.22):
- new battery types added
- change of EP8 profile OEM default settings added
new in version 1.55 (01.10.22):
- display speed adjustment
- torque range min. value added
- improvements and indication for special EP8 types
new in version 1.54 (10.07.22):
- bugfix for changing cassette type on some drive units
new in version 1.53 (08.07.22):
- minor fixes (darkmode & typo).
Version 1.65 03 September 2023
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.65 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
The new generation drive units DU-EP801 and DU-E600 as well as its variants RS and CRG are partially supported now
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.66 (02.09.23):
- EP801/EP6 change of max. peak power and max. torque range added
- EP801/EP6 "reduced max. speed setting" enabled and enhanced
- EP801/EP6 "motor angle setting" enabled
- SC-EN500 display added
- new cassette types added (just for reading)
- correction in EP8xx performance view site with jump to next edit field
- bugfix: display speed adjustment value was unintentionally jumping from max. value +5,0 back to -5,0 when pressing forward button
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.62 (21.03.23):
- minor optimizations and bug fixes
new in version 1.61 (02.03.23):
- minor optimizations and bug fixes
new in version 1.59 (26.02.23):
- new battery types, Shimano STePS components and destination settings added
new in version 1.58 (28.10.22):
- corrections for display speed adjustment (special settings)
new in version 1.57 (18.10.22):
- update to newest firmware version 4.4.8 for DUE50X0
- update to newest firmware version 4.7.5 for DUE61X0 & DUE7000
- update to newest firmware version 4.9.4 for DUE80X0
- update to newest firmware version 4.1.9 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.56 (17.10.22):
- new battery types added
- change of EP8 profile OEM default settings added
new in version 1.55 (01.10.22):
- display speed adjustment
- torque range min. value added
- improvements and indication for special EP8 types
new in version 1.54 (10.07.22):
- bugfix for changing cassette type on some drive units
new in version 1.53 (08.07.22):
- minor fixes (darkmode & typo)
new in version 1.52 (20.06.22):
- gear mode configuration expanded to hubs (Alfine / Nexus)
- gear mode configuration accessible for all drive units
new in version 1.51 (29.03.22):
- update to newest firmware versions 4.4.7 for DUE50X0
new in version 1.50 (15.03.22):
- update to newest firmware versions 4.7.4 for DUE61X0 & DUE7000
- update to newest firmware versions 4.9.3 for DUE80X0
new in version 1.49 (22.02.22):
- 32 teeth chainring size added for DUEP800 (EP8)
new in version 1.48 (24.12.21):
- update to newest firmware versions 4.1.8 for DUEP800 (EP8)
new in version 1.47 (25.11.21):
- update to newest firmware versions 4.1.7 for DUEP800 (EP8)
new in version 1.46 (18.11.21):
- optimization for EP8-RS
- typo.
Version 1.63 01 April 2023
TAKE CARE: For increasing motor max. support speed an additional license key is necessary! See also www.eMax-Tuning.com.
TAKE CARE: This version is not able to increase max. motor support with the latest motor firmware versions from Shimano!
Please have a look on the news section of www.eMax-Tuning.com/home-en#news for possibilities or contact us via [email protected].
This version 1.63 for STEPS drive units is capable to communicate with the SC-EM800, SC-E8000, SC-E7000, SC-E6100 display types, EW-EN100 cockpit as well as the SW-EN600-L unit.
Additionally to DU-E80X0 motors, now DU-EP800, DU-E7000, DU-E6XXX and DU-E50X0 drive units are supported too.
All "motor performance settings" and "special settings" (change of gear type, chainring & smallest rear sprocket size, remaining light time) could be used in the license free version.
Special to DU-E80X0 drive units:
With motor firmware equal or above 4.7.0 it is only possible to set the motor performance settings up to 300% assist ratio and torque to 70Nm.
(with motor firmware 4.2.7 - 4.6.1, the max. assist ratio value could be set 500%)
(with motor firmware 4.2.7 - 4.6.1 AND a valid license key the max. torque could be increased to 75Nm, max. peak power also would be increased then to 550W instead of standard 500W)
new in version 1.63 (31.03.23):
- update to newest firmware version 4.4.9 for DUE50X0
- update to newest firmware version 4.7.6 for DUE61X0 & DUE7000
- update to newest firmware version 4.1.10 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.62 (21.03.23):
- minor optimizations and bug fixes
new in version 1.61 (02.03.23):
- minor optimizations and bug fixes
new in version 1.59 (26.02.23):
- new battery types, Shimano STePS components and destination settings added
new in version 1.58 (28.10.22):
- corrections for display speed adjustment (special settings)
new in version 1.57 (18.10.22):
- update to newest firmware version 4.4.8 for DUE50X0
- update to newest firmware version 4.7.5 for DUE61X0 & DUE7000
- update to newest firmware version 4.9.4 for DUE80X0
- update to newest firmware version 4.1.9 for DUEP800 (EP8, EP8-CRG. EP8-RS)
new in version 1.56 (17.10.22):
- new battery types added
- change of EP8 profile OEM default settings added
new in version 1.55 (01.10.22):
- display speed adjustment
- torque range min. value added
- improvements and indication for special EP8 types
new in version 1.54 (10.07.22):
- bugfix for changing cassette type on some drive units
new in version 1.53 (08.07.22):
- minor fixes (darkmode & typo)
new in version 1.52 (20.06.22):
- gear mode configuration expanded to hubs (Alfine / Nexus)
- gear mode configuration accessible for all drive units
new in version 1.51 (29.03.22):
- update to newest firmware versions 4.4.7 for DUE50X0
new in version 1.50 (15.03.22):
- update to newest firmware versions 4.7.4 for DUE61X0 & DUE7000
- update to newest firmware versions 4.9.3 for DUE80X0
new in version 1.49 (22.02.22):
- 32 teeth chainring size added for DUEP800 (EP8)
new in version 1.48 (24.12.21):
- update to newest firmware versions 4.1.8 for DUEP800 (EP8)
new in version 1.47 (25.11.21):
- update to newest firmware versions 4.1.7 for DUEP800 (EP8)
new in version 1.46 (18.11.21):
- optimization for EP8-RS
- typo
new in version 1.45 (07.09.21):
- update to newest firmware versions 4.1.6 for DUEP800 (EP8) & 4.4.5 for DUE50X0
new in version 1.44 (03.06.21):
- update to newest firmware version 4.1.5 for EP8
ver. 1.43 (05.05.21):
- chainring & rear sprocket size for DUE5xxx and DUE6xxx added
ver. 1.42 (17.04.21):
- new battery type BT-E8016 added
ver. 1.41 (11.04.21):
- new battery types added
- bugfix (profile 2 EP8-RS default translation error).
Similar app Problems
โœ“ EMaxMobileApp Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your emaxmobileapp app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.