Is Scrivener not working / having issues for you?


Recently reported problems with Scrivener within the last 24 hours

Not Working51%
Login Issue59%
Loading Problem31%
Installation Issue64%

Scrivener App Status (February 2024)

If you're experiencing difficulties with the Scrivener app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Scrivener
App Category Productivity
Developer Literature & Latte
Relase Date 20 July 2016, Wednesday
Last Update 29 September 2023, Friday
Compatibility IOS 12.0 or later

Common Scrivener App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Scrivener app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Scrivener app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Scrivener login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Scrivener server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Scrivener app installation issues

There seems to be some issues with the installation of the Scrivener app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Scrivener app is not updating properly in my phone

In order to ensure that you are able to update the Scrivener app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Scrivener

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Scrivener app notifications are not working properly

If you are not receiving notifications for the Scrivener app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Scrivener" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Scrivener!

Are you experiencing issues with the Scrivener app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Scrivener Developer Updates

Version 1.2.4 29 September 2023

Scrivener 1.2.4 fixes a bug in 1.2.3 whereby creating a new card on the corkboard would cause a crash. 1.2.3 release notes: • Updated for iOS 17. • Fixed issue whereby you could tap outside of the new text/folder sheet to dismiss it, and thus accidentally lose a synopsis you were adding. • Fixed bug whereby “Split” didn’t work in the text when the selection was at the end. • Fixed bug whereby the “Style to” scriptwriting setting did not work. • Fixed bug whereby the “Style to” scriptwriting setting could cause a crash in some circumstances. • Fixed crash that could occur when setting certain fonts as the default, and in other circumstances related to font changes. • Fixed bug whereby the keyboard accessory bar on the iPhone might be cut off by phone features such as the home bar. • Fixed bug whereby the “Look Up” popover in the main text and notes would disappear immediately. • Fixed bug whereby if you tried to search for a font, the fonts popover would disappear. • Fixed bug whereby the share sheet would disappear when trying to share text from the main editor or notes. • Fixed bug whereby, in full screen mode, the top of the navigation bar could collapse after multitasking, resulting in controls being too close to the top of the screen. • Fixed bug whereby typing on an iPhone could disappear beneath the on-screen keyboard. • Fixed bug whereby typewriter scrolling on an iPad when using the on-screen keyboard could create too much empty space and result in the typing disappearing off the top of the view. • Fixed bug whereby the buttons in the keyboard accessory row may use light mode colours in dark mode. • Fixed bug whereby “Allow Negatives” in session targets would always be reset to off. • Fixed bug whereby temporarily setting the session target to 0 while changing the target could reset the current session count. • Fixed clipping of numbers in the target settings picker. • Fixed bug whereby, in dark mode, text in Compile’s Appearance editor would turn black and thus become unreadable on editing. • The Appearance “i” button in Compile now works with VoiceOver, making it possible to access the Appearance editor using VoiceOver..

Version 1.2.2 14 June 2022

ENHANCEMENTS • App icon tweaked to match macOS app. • Dropbox syncing speed improved. • Scrivener now supports fonts installed on iOS from font provider apps such as Adobe Creative Cloud and Font Diner. (The font chooser UI has been updated to use Apple’s standard font picker to allow for this.) • Search bars have been updated to use the most recent iOS UI conventions. • PDF research files are now shown using Apple’s dedicated PDF view rather than a web view, improving the viewing experience. • Updated outline keyboard shortcuts so that left/right arrow keys now expand folders and groups rather than drill down into them. To drill down, now use Cmd-right or hit return; to go back, hit Cmd-return. • Improved styles so that typographic settings such as small caps, medium, semibold and other features added to styles created on macOS or Windows now work in the iOS version. BUG FIXES • Fixed crashes on trying to access project screen help and the Bookmarks and Recents list in some circumstances. • Fixed bug whereby typed text would disappear beneath the visible area on some iPhones. • Fixed bug whereby drafts navigator was blank. • Fixed bugs with some controls appearing light in dark mode. • Fixed issue with scriptwriting mode in non-English languages. • Fixed several keyboard positioning issues. • Fixed issue whereby exporting PDF files using hyphenation could result in truncated files. • Dozens of other minor bug fixes and enhancements. Note: Scrivener now requires iOS 11 and above..

Version 1.2.1 12 December 2019

• Miscellaneous bug fixes..

Similar app Problems
✓ Scrivener Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your scrivener app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.