Is Blackboard Learn not working / having issues for you?

APP NAME
Blackboard Learn
VERSION
9.0
APP WORKING?

Recently reported problems with Blackboard Learn within the last 24 hours

Not Working29%
Login Issue41%
Loading Problem34%
Installation Issue36%

Blackboard Learn App Status (March 2024)

If you're experiencing difficulties with the Blackboard Learn app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Blackboard Learn
App Category Education
Developer Anthology Inc.
Relase Date 16 January 2015, Friday
Last Update 05 January 2024, Friday
Compatibility IOS 13.0 or later

Common Blackboard Learn App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Blackboard Learn app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Blackboard Learn app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Blackboard Learn login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Blackboard Learn server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Blackboard Learn app installation issues

There seems to be some issues with the installation of the Blackboard Learn app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Blackboard Learn app is not updating properly in my phone

In order to ensure that you are able to update the Blackboard Learn app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Blackboard Learn

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Blackboard Learn app notifications are not working properly

If you are not receiving notifications for the Blackboard Learn app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Blackboard Learn" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Blackboard Learn!

Are you experiencing issues with the Blackboard Learn app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Blackboard Learn Developer Updates

Version 9.0 05 January 2024

In this release we introduce the following features: - Option to enable Force to Web login using Multi-Factor Authentication in the app. - Users can access logs of student test activity within the app. - Manage and remove unused Content Collection files within the app. - New compact grid view in the Gradebook improves grading experience within the app. - Enhanced capability of columns within grading flow. - New Help Center feature provides users help content and resources in the app..

Version 8.10 03 November 2023

In this release, we're delivering several bug fixes: • Resolved timer issues in Questions and Tests exceptions • Rubric percentages in the Blackboard App are now displayed accurately, no more 0-0 values • Addressed issues related to editing and saving user profiles, including problems with website links in the same place • Improved performance with faster session renewal • Eliminated Red Banner issues associated with Concurrent Sessions.

Version 8.7.2 24 August 2023

In this patch release, we are issuing a fix to crashing issues we have discovered during our testing. We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users..

Version 8.6 07 July 2023

In this update, we bring you: • Messages now respect admin settings to hide disabled course messages • Resolved expired passwords issue • Enhanced course settings with new options, relocated for better accessibility • Fixed missing content issue • Redirecting issue resolved for uninterrupted pronoun sound play • Bug fixes to push and calendar notifications We hope this update will provide better support and we are sorry for the inconvenience these issues have caused our users..

Version 8.4 05 May 2023

In this update, we bring you several bugfixes: - Language issues - Errors with grading rubrics - Issues with VoiceThread We hope this fix will provide better support and we are sorry for the inconvenience these issues have caused our users..

Version 8.2 03 March 2023

In this new update, we bring you a couple of improvements and bug fixes that will prevent crashes and issues with grades and courses. The big change that is released in this version is the possibility to update the user profile and all available information from the app. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 7.10 22 December 2022

In this release, we bring you improvements to the following issues. These will help with app stabilization and optimization: - Wrong format of Due dates - Issues with downloading course materials - Issues with downloading files in Ally - Wrong redirection - Blank institution pages - Issues with opening mp4 links - Issues with HTML and LTI links Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 7.8 13 October 2022

With this release, we are introducing new and improved settings as well as a couple of bug fixes. We combined the best from the desktop with the mobile-specific settings to provide our users more control over their accounts and the app. There are new sections that will allow users to use for example Touch ID and manage their notifications and much more. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 7.6.3 19 August 2022

In this release we’ve made some small improvements and squashed few bugs..

Version 7.3 25 May 2022

In this release we’ve fixed an issue that prevented some users from being able to login properly.

Version 7.1.1 17 March 2022

In this release, we’ve fixed an issue where content was not downloaded for offline view..

Version 6.12 16 December 2021

In this release we’ve squashed few bugs and resolved app crashes..

Version 6.11 10 November 2021

In this release we’ve made small improvements to Progress Tracking. We’ve also resolved bugs displaying incorrect rubric criteria..

Version 6.8.1 06 September 2021

In this release we’ve squashed some bugs and made some minor improvements. Enjoying the Blackboard app? Make sure to rate us and leave a review!.

Version 6.5 23 June 2021

In this release we’ve made some bug fixes and improvements. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 6.3 26 April 2021

In this release we’ve fixed: - An issue where grades for tests are not shown when the test has been made unavailable in an Original course - An error when opening BeeLine Reader alternative formats - A problem where incorrect announcements were loading when opened on the activity stream - An issue where course pages do not properly load after viewing content.

Version 6.2.1 12 March 2021

In this release we’ve fixed an issue that resulted in a crash when accessing Course Messages Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.11 30 December 2020

The activity stream has been updated to include additional items and events from your courses. Stream notification preferences from web are now used when displaying updates. We’ve also improved access to courses and organizations from previous terms when your institution has made them available. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.10 30 November 2020

In this release we’ve added support for students to view annotations from graders for their submissions in Original courses. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.9.1 20 November 2020

In this release we’ve fixed an issue that prevented some users from being able to login properly. Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.9 16 November 2020

In this release we’ve added support for Blackboard Assist – a new tool that allows your institution to promote and direct academic, support, and various other services to you. We’ve also - • Resolved an issue where embedded OneDrive documents were not properly displaying • Improved visibility of attachments for assignments Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.8.1 26 October 2020

In this release we’ve squashed some bugs and made some minor improvements. Enjoying the Blackboard app? Make sure to rate us and leave a review!.

Version 5.8 19 October 2020

In this release we’ve made some big updates! • The activity stream has been refreshed and is now quicker than ever • You can now pull to refresh to get the latest content from your stream and courses • Alternative formats are now available for attachments in content items for Original courses Enjoying the Blackboard app? Make sure to rate us and leave a review! If you’re having a problem, use our in-app feedback to report a problem!.

Version 5.7.1 08 September 2020

In this release we’ve squashed some bugs and made some minor improvements. Enjoying the Blackboard app? Make sure to rate us and leave a review!.

Similar app Problems
✓ Blackboard Learn Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your blackboard learn app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.