Is Zoiper Premium voip soft phone not working / having issues for you?

APP NAME
Zoiper Premium voip soft phone
VERSION
3.47
APP WORKING?

Recently reported problems with Zoiper Premium voip soft phone within the last 24 hours

Not Working71%
Login Issue33%
Loading Problem44%
Installation Issue35%

Zoiper Premium voip soft phone App Status (June 2024)

If you are having trouble with the Zoiper Premium voip soft phone app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Zoiper Premium voip soft phone
App Category Productivity
Developer Securax Ltd.
Relase Date 06 January 2014, Monday
Last Update 13 May 2024, Monday
Compatibility IOS 12.0 or later

Common Zoiper Premium voip soft phone App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Zoiper Premium voip soft phone app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Zoiper Premium voip soft phone app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Zoiper Premium voip soft phone login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Zoiper Premium voip soft phone server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Zoiper Premium voip soft phone app installation issues

There seems to be some issues with the installation of the Zoiper Premium voip soft phone app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Zoiper Premium voip soft phone app is not updating properly in my phone

In order to ensure that you are able to update the Zoiper Premium voip soft phone app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Zoiper Premium voip soft phone

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Zoiper Premium voip soft phone app notifications are not working properly

If you are not receiving notifications for the Zoiper Premium voip soft phone app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Zoiper Premium voip soft phone" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Zoiper Premium voip soft phone!

Are you experiencing issues with the Zoiper Premium voip soft phone app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Zoiper Premium voip soft phone Developer Updates

Version 3.47 13 May 2024
- Fixed Bluetooth issues
- Fixed a bug - toggle 'Mute' button in Zoiper in-call screen had no effect on CallKit 'Mute' button
- Fixed CallKit 'Speaker' button (was not working)
- Unhold a call put on hold when interrupted by external call, i.e. GSM call
- Fixed a bug - calls on hold are dropped during switching with active one
- Take into account system "Contacts sort" preferences.
Version 3.46 22 March 2023
- Fixed a Bluetooth issue
- Fixed 'Click to call' not working if Zoiper is not running
- Fixed a crash after a Conference call end
- Additional bug fixes and improvements.
Version 3.43 14 November 2022
- Fixed a crash in the provisioning
- Fixed a crash on DNS resolve
- Fixed an issue with missing Outgoing audio
- Fixes in Video calling feature
- Fixes in Call transfer feature
- Additional various bug fixes and improvements.
Version 3.42 10 August 2022
- Fixed dialpad UI not being properly displayed on some device
- 'Number rewriting prefix' configuration is now being handled by the provisioning
- Fixed some Video calling crashes
- The old Zoiper incoming call screen is not visible any longer
- Various bug fixes and improvements.
Version 3.41 03 June 2022
- Added German translation
- Dropped support for iLBC 30 audio codec
- Dropped support for H.263+ video codec
- Fixed audio source not displayed when an incoming call is answered
- Fixed incoming calls not shown after call transfer
- Various Contacts fixes
- Various bug fixes and improvements.
Version 3.40 23 February 2022
Added:
- Czech translation
- Video FMTP SIP account option
- RTP SSRC SIP account network option
Bug fixes:
- Missing token request
- Multiple "Low registration time" dialogs shown
- Crash after successful push notification subscription purchase
- Unable to establish a Video call if contact is dialed from the Contacts app
- Multiple fixes for Contacts
- Multiple fixes for GUI
- Various bug fixes, QoL changes and improvements.
Version 3.39 01 October 2021
- Fixed missing audio and random crashes on iOS when using AirPods
- Implemented IP version preference in Advanced settings
- Implemented OS-assigned random port instead of random port between 32000 and 60000 for SIP, IAX and RTP
- Various bug fixes and improvements.
Version 3.37 21 July 2021
- Π•xtend supported resolutions
- Fixed issue with providers list.
Version 3.35 24 April 2021
Fixed freeze on outgoing call..
Version 3.32 06 November 2020
- Fixed a crash in Settings -> Accounts screen
- Various bug fixes and improvements.
Version 3.30 29 June 2020
Various improvements and bug fixes..
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βœ“ Zoiper Premium voip soft phone Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your zoiper premium voip soft phone app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.