Is MSB Parent, USA not working / having issues for you?

MSB Parent, USA

Recently reported problems with MSB Parent, USA within the last 24 hours

Not Working4%
Login Issue24%
Loading Problem27%
Installation Issue76%

MSB Parent, USA App Status (February 2024)

If you are having trouble with the MSB Parent, USA app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name MSB Parent, USA
App Category Education
Developer Heartland Payment Systems, Inc.
Relase Date 26 June 2013, Wednesday
Last Update 11 January 2024, Thursday
Compatibility IOS 10.0 or later

Common MSB Parent, USA App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My MSB Parent, USA app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The MSB Parent, USA app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having MSB Parent, USA login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the MSB Parent, USA server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have MSB Parent, USA app installation issues

There seems to be some issues with the installation of the MSB Parent, USA app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My MSB Parent, USA app is not updating properly in my phone

In order to ensure that you are able to update the MSB Parent, USA app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with MSB Parent, USA

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

MSB Parent, USA app notifications are not working properly

If you are not receiving notifications for the MSB Parent, USA app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "MSB Parent, USA" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with MSB Parent, USA!

Are you experiencing issues with the MSB Parent, USA app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

MSB Parent, USA Developer Updates

Version 13.4.0 11 January 2024

Meal Money AutoPay updates including ability to enable first on the app, UI updates to support AutoPay enabled but not yet configured.

Version 13.3.0 22 November 2023

Minor updates to address issues with entering payment details.

Version 13.2.0 05 October 2023

Bug fixes Adjusted AutoPay helper text.

Version 13.0.2 10 August 2023

Updated Chat Support.

Version 12.7.0 25 April 2023

Promo Code details now show in the Payment History screen so that our parent users can see the Promo Code applied in that transaction Fixed issue where some iOS users with smaller form factor mobile phones weren’t able to fully utilize the app due to pages being cut off, specifically in the payment methods screen. Updated cafeteria history so that debits show in red as a negative $ value and credits show as a black positive value.

Version 12.6.0 10 March 2023

Updated the Quick Link images so that it uniformly fills the image container Updates to the invoice payment workflow to bring more clarity to what the parent is paying added validation at checkout to prevent accidental over sale of products left in the parent’s cart.

Version 12.4.1 13 December 2022

- Bug fixes and crash resolution.

Version 12.3.1 11 November 2022

Fixed a crash when viewing the terms of service.

Version 12.1.6 03 September 2022

Resolved an issue when try to fund a student the amount was being reset to $0.00 Resolved an issue where products wouldn't display properly with multiple districts associated with account.

Version 11.4.1 25 January 2022

Fixed a possible crash when looking at student invoices.

Version 11.1.0 15 August 2021

Bug fixes & enhancements.

Version 11.0.0 08 July 2021

We are constantly working to fix bugs and create enhancements to improve our app..

Version 10.5.0 01 March 2021

We are constantly working to fix bugs and create enhancements to improve our app..

Version 10.3.0 09 November 2020

We are constantly working to fix bugs and create enhancements to improve our app..

Similar app Problems
βœ“ MSB Parent, USA Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your msb parent, usa app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.