Is R4 Companion not working / having issues for you?

APP NAME
R4 Companion
VERSION
1.06.8
APP WORKING?

Recently reported problems with R4 Companion within the last 24 hours

Not Working7%
Login Issue97%
Loading Problem24%
Installation Issue14%

R4 Companion App Status (May 2024)

If you're experiencing difficulties with the R4 Companion app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name R4 Companion
App Category Utilities
Developer Angela Mcarthur
Relase Date 30 August 2023, Wednesday
Last Update 21 January 2024, Sunday
Compatibility IOS 12.0 or later

Common R4 Companion App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My R4 Companion app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The R4 Companion app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having R4 Companion login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the R4 Companion server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have R4 Companion app installation issues

There seems to be some issues with the installation of the R4 Companion app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My R4 Companion app is not updating properly in my phone

In order to ensure that you are able to update the R4 Companion app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with R4 Companion

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

R4 Companion app notifications are not working properly

If you are not receiving notifications for the R4 Companion app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "R4 Companion" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! R4 Companion app comments loading...

I have a problem with R4 Companion!

Are you experiencing issues with the R4 Companion app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

R4 Companion Developer Updates

Version 1.06.8 21 January 2024
"Feels like a new detector!", -e This is what people are saying after using R4 Companion™ - See what all the fuss is about, try it for yourself!
If you liked R4 Companion before this release, you are going to LOVE it after! Modify the most popular settings on your R4 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.06 Updates:
• New onboarding screens to help new users perform the one-time pairing process with their detector.
Other recent updates prior to 1.06:
• Fixed bug when "Detector Tones" are enabled to play through the app and the laser tone would not play.
• Various improvements and enhancements to voice announcements.
• Added the option to have the radar detector's alert tones play through the app. The new setting is found in the 'Audio Settings' of R4 Companion.
• The app will read your detector's settings for each signal type's alert tone (1-12) and use the associated alert tone within the app for alerts.
• Fixed issue when using the largest system and/or bold font would cut off/wrap some UI text.
***TIP: Setting the main volume for the detector to 0 on the main alert screen and enabling the detector alert tones, will eliminate the brief audio "blips" you would normally hear when a mute command is first sent to the detector. Only potential threats will then trigger audio through your speaker or audio system providing an extremely quiet ride.
• Improved Bluetooth connection speed (now up to 60% faster) and re-connection reliability.
• New 'Alert History' formatting.
• Improved 'quiet ride' / 'GPS mute' system.
• If GPS is turned off/doesn't connect on the detector, the app will default to the iPhone GPS providing a more precise GPS experience.
• New 'GPS Warmup' feature that keeps the detector quiet for a 'user set' number of seconds or until a GPS connection is established with your detector and/or iPhone. Useful for parking garages etc.
• New ability to unlock a Ka 'mute mem' or 'auto mem' from within the app.
• Added 'Pop' type (Ka vs K) to alert log.
• Added ability to turn ON/OFF announcements for when the SpotLocks system locks a location (New setting can be found on the audio settings screen).
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R4 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new state for the 'mute button' on the main alert screen. It will now show when the detector is no longer receiving a signal, but is still displaying it on the detector (known as 'signal latch'). The 'mute button' will show "Sig Latch" to signify the signal is no longer being detected.
• Added a new R4 settings screen to modify some of the more popular R4 settings (more to come in future updates). The list of settings that can be modified are as follows:
• All Threat ON/OFF
• K Blk 1 ON/OFF/WEAK/MUTE
• K Blk 2 ON/OFF/WEAK/MUTE
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands.
Version 1.04.5 28 November 2023
"Feels like a new detector!", -e This is what people are saying after using R4 Companion™ - See what all the fuss is about, try it for yourself!
If you liked R4 Companion before this release, you are going to LOVE it after! Modify the most popular settings on your R4 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.04 Updates:
• Added the option to have the radar detector's alert tones play through the app. The new setting is found in the 'Audio Settings' of R4 Companion.
• The app will read your detector's settings for each signal type's alert tone (1-12) and use the associated alert tone within the app for alerts.
• Fixed issue when using the largest system and/or bold font would cut off/wrap some UI text.
***TIP: Setting the main volume for the detector to 0 on the main alert screen and enabling the detector alert tones, will eliminate the brief audio "blips" you would normally hear when a mute command is first sent to the detector. Only potential threats will then trigger audio through your speaker or audio system providing an extremely quiet ride.
Other recent updates prior to 1.04:
• Improved Bluetooth connection speed (now up to 60% faster) and re-connection reliability.
• New 'Alert History' formatting.
• Improved 'quiet ride' / 'GPS mute' system.
• If GPS is turned off/doesn't connect on the detector, the app will default to the iPhone GPS providing a more precise GPS experience.
• New 'GPS Warmup' feature that keeps the detector quiet for a 'user set' number of seconds or until a GPS connection is established with your detector and/or iPhone. Useful for parking garages etc.
• New ability to unlock a Ka 'mute mem' or 'auto mem' from within the app.
• Improved app's handling of POP/MRCD/T/GT3/4 signals and announcements.
• Added 'Pop' type (Ka vs K) to alert log.
• Added ability to turn ON/OFF announcements for when the SpotLocks system locks a location (New setting can be found on the audio settings screen).
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R4 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new state for the 'mute button' on the main alert screen. It will now show when the detector is no longer receiving a signal, but is still displaying it on the detector (known as 'signal latch'). The 'mute button' will show "Sig Latch" to signify the signal is no longer being detected.
• Added a new R4 settings screen to modify some of the more popular R4 settings (more to come in future updates). The list of settings that can be modified are as follows:
• All Threat ON/OFF
• K Blk 1 ON/OFF/WEAK/MUTE
• K Blk 2 ON/OFF/WEAK/MUTE
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands
*** Other bug fixes / optimizations to the various radar companion systems. ***.
Version 1.01.11 13 September 2023
"Feels like a new detector!", -e This is what people are saying after using R4 Companion™ - See what all the fuss is about, try it for yourself!
Seamless integration was the goal of this new update. If you liked R4 Companion before this release, you are going to LOVE it after! This update features many great improvements / optimizations to the various systems within R4 Companion. Spread the word, it is only going to get better. New feature updates will be coming soon! If you have an idea / suggestion for a future version, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.01 Updates
*** Signal processing engine optimizations. ***
• Even better user experience with muting and priority alert unmuting of the detector.
• Fixed low speed 'Mute On', 'Mute Off' being displayed multiple times on the detector at the onset of Ka alerts.
• Optimizations and improvements on the muting system as a whole.
• 'Priority Alert' main screen optimizations.
*** MRCD/CT, GT3/GT4 Improvements. ***
• MRCD/CT GT3/GT4 are now considered HIGH priority and are reflected as such when detected on your travels.
• MRCD/CT GT3/GT4 are no longer auto learned for SpotLocks.
• MRCD/CT, GT3/GT4 are no longer candidates for 'weak signal' muting.
*** Misc. Optimizations & Bug Fixes ***
• Fixed 'Pairing' dialog being shown briefly on a successful connection, when detector is already paired.
• Fixed times when a Memory Muted / Auto Muted signal didn't show the 'locked' icon on main alert screen..
Similar app Problems
✓ R4 Companion Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your r4 companion app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.