Is R8 Companion not working / having issues for you?

APP NAME

R8 Companion

VERSION

1.10.46

APP WORKING?

Recently reported problems with R8 Companion within the last 24 hours
Common R8 Companion App Problems and Troubleshooting Steps
My R8 Companion app is not updating properly in my phone
I have a problem with R8 Companion!
R8 Companion Developer Updates

Recently reported problems with R8 Companion within the last 24 hours

Not Working31%

Loading Problem69%

Installation Issue45%

R8 Companion App Status (April 2024)

If you're experiencing difficulties with the R8 Companion app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name	R8 Companion
App Category	Utilities
Developer	Angela Mcarthur
Relase Date	18 August 2023, Friday
Last Update	31 March 2024, Sunday
Compatibility	IOS 12.0 or later

Common R8 Companion App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
If the app still does not work, you can try installing older versions of the app.

Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.

My R8 Companion app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

The R8 Companion app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having R8 Companion login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

Check if the R8 Companion server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
Verify that your wifi or mobile data connection is working properly.
Ensure that you are using the correct login credentials. Double check the details you are entering.
If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
If you see error message, check if your account has been banned or deactivated.

I have R8 Companion app installation issues

There seems to be some issues with the installation of the R8 Companion app. To resolve this, please follow these steps:

Ensure that your wifi or internet connection is stable.
Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.

My R8 Companion app is not updating properly in my phone

In order to ensure that you are able to update the R8 Companion app, please take the following steps:

Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with R8 Companion

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

Verify that the volume on your phone is not turned down or muted.
Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
Make sure that your phone has enough storage space to download the videos.
Check if the app is compatible with your operating system version.
Check that your phone is not running on low-power mode.

R8 Companion app notifications are not working properly

If you are not receiving notifications for the R8 Companion app, you can check the app's notification settings by following these steps:

Go to the "Apps" section on your device. Locate the "R8 Companion" app.
Check the notification settings to see if they are enabled. If they are not, please enable them.
If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.

Please wait! R8 Companion app comments loading...

I have a problem with R8 Companion!

Are you experiencing issues with the R8 Companion app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

R8 Companion Developer Updates

Version 1.10.46 31 March 2024

"Feels like a new detector!", -e This is what people are saying after using R8 Companion™ - See what all the fuss is about, try it for yourself!
If you liked R8 Companion before this release, you are going to LOVE it after! This update features the ability to modify the most popular settings on your R8 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.10 Updates:
• Added new relevant code/optimizations from R9 development.
• 'GPS Cooldown' added to 'GPS Warmup' feature.
• Enlarged High Resolution Alert Meter and Noise Meter for easier reading.
• Groundwork architecture completed for future feature(s).
• Added ability to erase POI, Ka & Laser Alerts from the map via the format button.
• New robust iCloud map data backup functionality:
• Added ability to backup/restore all, or just backup SpotLocks, POI, and Ka and Laser Alerts individually.
• New Alert log event, "Urgent" based on your urgency alert settings.
• Bug fix for when a Ka alert has been muted and then a X/K Spotlocked signal is received, it would unmute the Ka alert.
• Bug fix for when you max out the number of POIs you are unable to delete any POIs.
Previous Updates:
• New onboarding screens to help new users perform the one-time pairing process with their detector.
• Added the option to have the radar detector's alert tones play through the app. The new setting is found in the 'Audio Settings' of R8 Companion.
• The app will read your detector's settings for each signal type's alert tone (1-12) and use the associated alert tone within the app for alerts.
***TIP: Setting the main volume for the detector to 0 on the main alert screen and enabling the detector alert tones, will eliminate the brief audio "blips" you would normally hear when a mute command is first sent to the detector. Only potential threats will then trigger audio through your speaker or audio system providing an extremely quiet ride.
• Improved Bluetooth connection speed (now up to 60% faster) and re-connection reliability.
• New 'GPS Warmup' feature that keeps the detector quiet for a 'user set' number of seconds or until a GPS connection is established with your detector and/or iPhone. Useful for parking garages etc.
• New ability to unlock a Ka 'mute mem' or 'auto mem' from within the app.
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R8 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new R8 settings screen to modify some of the more popular R8 settings (more to come in future updates). The list of settings that can be modified are as follows:
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2, #3 - NOTE: Bug in firmware makes it so you have to select #3 from the detector. The firmware won't read or write display option #3).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands.

Version 1.09.9 21 January 2024

"Feels like a new detector!", -e This is what people are saying after using R8 Companion™ - See what all the fuss is about, try it for yourself!
If you liked R8 Companion before this release, you are going to LOVE it after! This update features the ability to modify the most popular settings on your R8 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.09 Updates:
• New onboarding screens to help new users perform the one-time pairing process with their detector.
Other recent updates prior to 1.09:
• Fixed bug when "Detector Tones" are enabled to play through the app and the laser tone would not play.
• Added the option to have the radar detector's alert tones play through the app. The new setting is found in the 'Audio Settings' of R8 Companion.
• The app will read your detector's settings for each signal type's alert tone (1-12) and use the associated alert tone within the app for alerts.
• Fixed issue when using the largest system and/or bold font would cut off/wrap some UI text.
***TIP: Setting the main volume for the detector to 0 on the main alert screen and enabling the detector alert tones, will eliminate the brief audio "blips" you would normally hear when a mute command is first sent to the detector. Only potential threats will then trigger audio through your speaker or audio system providing an extremely quiet ride.
• Improved Bluetooth connection speed (now up to 60% faster) and re-connection reliability.
• New 'Alert History' formatting.
• Improved 'quiet ride' / 'GPS mute' system.
• If GPS is turned off/doesn't connect on the detector, the app will default to the iPhone GPS providing a more precise GPS experience.
• New 'GPS Warmup' feature that keeps the detector quiet for a 'user set' number of seconds or until a GPS connection is established with your detector and/or iPhone. Useful for parking garages etc.
• New ability to unlock a Ka 'mute mem' or 'auto mem' from within the app.
• Added ability to turn ON/OFF announcements for when the SpotLocks system locks a location (New setting can be found on the audio settings screen).
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R8 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new state for the 'mute button' on the main alert screen. It will now show when the detector is no longer receiving a signal, but is still displaying it on the detector (known as 'signal latch'). The 'mute button' will show "Sig Latch" to signify the signal is no longer being detected.
• Added a new R8 settings screen to modify some of the more popular R8 settings (more to come in future updates). The list of settings that can be modified are as follows:
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2, #3 - NOTE: Bug in firmware makes it so you have to select #3 from the detector. The firmware won't read or write display option #3).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands.

Version 1.08.13 09 December 2023

"Feels like a new detector!", -e This is what people are saying after using R8 Companion™ - See what all the fuss is about, try it for yourself!
If you liked R8 Companion before this release, you are going to LOVE it after! This update features the ability to modify the most popular settings on your R8 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.08 Updates:
• Fixed bug when "Detector Tones" are enabled to play through the app and the laser tone would not play.
• Various improvements and enhancements to voice announcements.
Other recent updates prior to 1.08:
• Added the option to have the radar detector's alert tones play through the app. The new setting is found in the 'Audio Settings' of R8 Companion.
• The app will read your detector's settings for each signal type's alert tone (1-12) and use the associated alert tone within the app for alerts.
• Fixed issue when using the largest system and/or bold font would cut off/wrap some UI text.
***TIP: Setting the main volume for the detector to 0 on the main alert screen and enabling the detector alert tones, will eliminate the brief audio "blips" you would normally hear when a mute command is first sent to the detector. Only potential threats will then trigger audio through your speaker or audio system providing an extremely quiet ride.
• Improved Bluetooth connection speed (now up to 60% faster) and re-connection reliability.
• New 'Alert History' formatting.
• Improved 'quiet ride' / 'GPS mute' system.
• If GPS is turned off/doesn't connect on the detector, the app will default to the iPhone GPS providing a more precise GPS experience.
• New 'GPS Warmup' feature that keeps the detector quiet for a 'user set' number of seconds or until a GPS connection is established with your detector and/or iPhone. Useful for parking garages etc.
• New ability to unlock a Ka 'mute mem' or 'auto mem' from within the app.
• Added ability to turn ON/OFF announcements for when the SpotLocks system locks a location (New setting can be found on the audio settings screen).
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R8 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new state for the 'mute button' on the main alert screen. It will now show when the detector is no longer receiving a signal, but is still displaying it on the detector (known as 'signal latch'). The 'mute button' will show "Sig Latch" to signify the signal is no longer being detected.
• Added a new R8 settings screen to modify some of the more popular R8 settings (more to come in future updates). The list of settings that can be modified are as follows:
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2, #3 - NOTE: Bug in firmware makes it so you have to select #3 from the detector. The firmware won't read or write display option #3).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands.

Version 1.05.7 14 October 2023

"Feels like a new detector!", -e This is what people are saying after using R8 Companion™ - See what all the fuss is about, try it for yourself!
Seamless settings integration was the goal of this new update. If you liked R8 Companion before this release, you are going to LOVE it after! This update features the ability to modify the most popular settings on your R8 radar detector right from the app! See the list below for a complete list of the settings you can modify (more settings coming in future updates). Spread the word, it is only going to get better. If you have an idea / suggestion you would like included in a future update, please visit https://crackedpixel.com/contact-us to let us know. Thanks!
Version 1.05 Updates:
• Additional optimization to weak muting and 'ghost' muting using historical data.
• Added 'All Threat', K Blk 1 & K Blk 2 to R8 settings screen.
• "Reset to Factory Defaults" button didn't work on some screen sizes.
Version 1.04 Updates:
• Added ability to turn ON/OFF announcements for when the SpotLocks system locks a location (New setting can be found on the audio settings screen).
• Tuned existing K-Notch for Acuras/Hondas based on historical data.
• Added ability to tun ON/OFF the function of SpotLocks automatically writing the location to your detector's "manual mute" memory when a locked SpotLock is created (This setting is found on the map screen).
• Enhanced 'auto learn' functionality of SpotLocks to NOT unlock/delete Spotlocks when the associated band has been turned off in the detector's firmware.
• Added volume adjustment sliders for the detector's main and mute volume levels to the main alert screen.
• Added the ability view and change the R8 mode between Advanced, Highway, City and Auto to the main alert screen.
• Added a new state for the 'mute button' on the main alert screen. It will now show when the detector is no longer receiving a signal, but is still displaying it on the detector (known as 'signal latch'). The 'mute button' will show "Sig Latch" to signify the signal is no longer being detected.
• Added a new R8 settings screen to modify some of the more popular R8 settings (more to come in future updates). The list of settings that can be modified are as follows:
• Laser ON/OFF
• X Band ON/OFF
• K Band ON/OFF
• K Pop ON/OFF
• K Filter ON/OFF
• K Scans (Narrow, Wide, Extended)
• TSF ON/OFF
• Ka Band ON/OFF
• Ka Pop ON/OFF
• Ka Filter ON/OFF
• Ka Scans (Narrow, Wide, Segmented)
• Ka 1-9 Segs ON/OFF
• Auto Mute Volume ON/OFF
• Change Alert Display (#1, #2, #3 - NOTE: Bug in firmware makes it so you have to select #3 from the detector. The firmware won't read or write display option #3).
• Select Display Color
• Select Display Brightness
• Select Priority Band
• Auto Mute Memory ON/OFF
• Select Auto Mute Memory Bands
*** Other bug fixes / optimizations to the various radar companion systems. ***.

Version 1.00 18 August 2023

R8 Companion version 1.00 published..

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